Chiltern Aston - experiences

[AMGreg]

Hi,
I just wondered if anyone had any experience of Chiltern Aston? I have had my car in with them for a week to have some minor paintwork done under warranty, and picked up yesterday. I was very impressed with them, the team there, their approach, and they had a beautiful collection of classics currently being worked on along with the more modern Gaydon models.

My only concern is that now I've had the car back yesterday I've noticed that the lacquer is peeling from the door edge after the work has been done. They have not has a chance to respond yet obviously as it's a Saturday, but I've just had that sinking feeling I should have canvased opinion on here first. Hopefully feedback will all be positive and it will atop me worrying about it for the rest of the weekend. I could really do without taking it back and putting more miles on the car, particularly after being stuck on the M25 for 3 hours yesterday!

[yeti]

AMGreg said:

My only concern is that now I've had the car back yesterday I've noticed that the lacquer is peeling from the door edge after the work has been done. They have not has a chance to respond yet obviously as it's a Saturday, but I've just had that sinking feeling I should have canvased opinion on here first!

You're fine - they are a first rate outfit, I've used them for years with my DB7 and then for some cosmetics on the DB9 with no issues whatsoever. It is a pain getting round there again but they will collect if you insist.

Bodyshop manager is Steve and he's as honest as the day is long, you're going to be fine, sorry to hear you've had an issue there!

[AMGreg]

yeti said:

You're fine - they are a first rate outfit, I've used them for years with my DB7 and then for some cosmetics on the DB9 with no issues whatsoever. It is a pain getting round there again but they will collect if you insist.

Bodyshop manager is Steve and he's as honest as the day is long, you're going to be fine, sorry to hear you've had an issue there!

Thanks Yeti - much appreciated. I feel alot happier now. I agree - Steve is a really good guy and gave me a tour. They've got some interesting projects at the moment. Hopefully it will be sorted painlessly.

[blackice1]

Greg ,There bodyshop is very good , they can now service all the new range , so are a massive threat to me , but I still choose to send my customers there

This is for a reason.

I am sure they will sort it , but amazed in the first place , never had a issue with there work for all the years i have been at Amersham.

[AMGreg]

Slightly late in my update as I have been away, but I wanted to give a quick update. I need not have worried - Chiltern sorted out the problem painlessly and gave a fantastic service.