Peugeot Expert problem
Discussion
Hi this is my first post, apologies if it's in the wrong place.
I bought a Peugeot Expert 2 years ago, it's got 62k on it and has since the start of last year generated an engine fault when accelerating, initially between 60-70mph but now at any speed over 30.
It gives a red stop light, red engine light and orange engine light, initially there was just the warning lights and a restart cleared the red lights and within a few hours the orange one would go; now the fault also comes with a complete loss of power.
I've had the van in to Robins and Day for servicing twice and mentioned it, they were unable to find a fault.
Since then I've taken it to WJ king, initially the said the couldn't find a fault however they then managed to replicate it and said it was the fuel pressure.
Apparently there was a safety recall to do with a wiring loom in the fuel system however this being sorted hasn't stopped it from happening.
I booked it back in to the dealer and they changed the low pressure pump under warranty and told me it was sorted. On my way home I accelerated and it happened straight away.
I spoke to Peugeot UK and they arranged for it to go back in, I dropped it off on a Monday and on Wednesday the dealer said they still couldn't find a fault or replicate it - I went there on the Friday and they very reluctantly sent a mechanic with me to drive it, as soon as I went over 50 the fault occurred.
The garage then had the van until last Friday when they had over a week to replace the high pressure pump and they assured me it was all sorted.
Picked it up and drove home - of course as soon as I accelerated over 50 the exact same problem occurs so I drive it straight back in and reluctantly they stick it on the diagnostic machine and its still a fuel pressure issue. The exact same fault code.
The service manager last week suggested my split charge inverter might be the problem until I told him that had only been on the van six months.
I've left loads out but basically the garage are saying they don't know what to do next, I've said replace every single thing that could be causing the problem until you've either rebuilt the van or it stops.
The total hours spent on my van stand at about 12 in two weeks, the service manager has been caught out lying to me a few times by Peugeot UK, they don't seem to have a clue what to do etc and they now want me to be without a working van for "a couple of weeks" - they just don't seem interested in getting to the bottom of it.
The van is on hp with PSA Finance and as I said is two years old,.
Has anyone had a similar issue or got any thoughts on how to get the dealer to actually spend some time on sorting it.
I'm tempted to glue myself to Peugeot UK head office doors and stay there until I get a new van or maybe drive to France and ram raid their hq.
I'd prefer a working van as I'm losing a lot of work not having my equipment with me in the tiny hire van.
I bought a Peugeot Expert 2 years ago, it's got 62k on it and has since the start of last year generated an engine fault when accelerating, initially between 60-70mph but now at any speed over 30.
It gives a red stop light, red engine light and orange engine light, initially there was just the warning lights and a restart cleared the red lights and within a few hours the orange one would go; now the fault also comes with a complete loss of power.
I've had the van in to Robins and Day for servicing twice and mentioned it, they were unable to find a fault.
Since then I've taken it to WJ king, initially the said the couldn't find a fault however they then managed to replicate it and said it was the fuel pressure.
Apparently there was a safety recall to do with a wiring loom in the fuel system however this being sorted hasn't stopped it from happening.
I booked it back in to the dealer and they changed the low pressure pump under warranty and told me it was sorted. On my way home I accelerated and it happened straight away.
I spoke to Peugeot UK and they arranged for it to go back in, I dropped it off on a Monday and on Wednesday the dealer said they still couldn't find a fault or replicate it - I went there on the Friday and they very reluctantly sent a mechanic with me to drive it, as soon as I went over 50 the fault occurred.
The garage then had the van until last Friday when they had over a week to replace the high pressure pump and they assured me it was all sorted.
Picked it up and drove home - of course as soon as I accelerated over 50 the exact same problem occurs so I drive it straight back in and reluctantly they stick it on the diagnostic machine and its still a fuel pressure issue. The exact same fault code.
The service manager last week suggested my split charge inverter might be the problem until I told him that had only been on the van six months.
I've left loads out but basically the garage are saying they don't know what to do next, I've said replace every single thing that could be causing the problem until you've either rebuilt the van or it stops.
The total hours spent on my van stand at about 12 in two weeks, the service manager has been caught out lying to me a few times by Peugeot UK, they don't seem to have a clue what to do etc and they now want me to be without a working van for "a couple of weeks" - they just don't seem interested in getting to the bottom of it.
The van is on hp with PSA Finance and as I said is two years old,.
Has anyone had a similar issue or got any thoughts on how to get the dealer to actually spend some time on sorting it.
I'm tempted to glue myself to Peugeot UK head office doors and stay there until I get a new van or maybe drive to France and ram raid their hq.
I'd prefer a working van as I'm losing a lot of work not having my equipment with me in the tiny hire van.
Signwrite it with the problems up the side until they fix it.
And if you're saying it is actually 2 years old..so under full manufacturers warranty, it is 100% up to them to fix it.
You seem to be saying you've only been to one dealer for the majority of all this work ?
Why not go to another ?
Also....how were they saying they could find no fault, when you are able to replicate it within seconds ? Clearly either they are complete tards...or there is a very specific mode of driving that causes it ?
Do trading standards have any input into it ? Presumably your warranty is up at 3 years...so you need to be hitting this hard to get it resolved before then
Other than finding a competent technician to diagnose this...which will be incredibly hard through a main dealer network, hard to know what else you can do that wont cost you money.
And if you're saying it is actually 2 years old..so under full manufacturers warranty, it is 100% up to them to fix it.
You seem to be saying you've only been to one dealer for the majority of all this work ?
Why not go to another ?
Also....how were they saying they could find no fault, when you are able to replicate it within seconds ? Clearly either they are complete tards...or there is a very specific mode of driving that causes it ?
Do trading standards have any input into it ? Presumably your warranty is up at 3 years...so you need to be hitting this hard to get it resolved before then
Other than finding a competent technician to diagnose this...which will be incredibly hard through a main dealer network, hard to know what else you can do that wont cost you money.
Bazfitz said:
Hi this is my first post, apologies if it's in the wrong place.
I bought a Peugeot Expert 2 years ago, it's got 62k on it and has since the start of last year generated an engine fault when accelerating, initially between 60-70mph but now at any speed over 30.
It gives a red stop light, red engine light and orange engine light, initially there was just the warning lights and a restart cleared the red lights and within a few hours the orange one would go; now the fault also comes with a complete loss of power.
I've had the van in to Robins and Day for servicing twice and mentioned it, they were unable to find a fault.
Since then I've taken it to WJ king, initially the said the couldn't find a fault however they then managed to replicate it and said it was the fuel pressure.
Apparently there was a safety recall to do with a wiring loom in the fuel system however this being sorted hasn't stopped it from happening.
I booked it back in to the dealer and they changed the low pressure pump under warranty and told me it was sorted. On my way home I accelerated and it happened straight away.
I spoke to Peugeot UK and they arranged for it to go back in, I dropped it off on a Monday and on Wednesday the dealer said they still couldn't find a fault or replicate it - I went there on the Friday and they very reluctantly sent a mechanic with me to drive it, as soon as I went over 50 the fault occurred.
The garage then had the van until last Friday when they had over a week to replace the high pressure pump and they assured me it was all sorted.
Picked it up and drove home - of course as soon as I accelerated over 50 the exact same problem occurs so I drive it straight back in and reluctantly they stick it on the diagnostic machine and its still a fuel pressure issue. The exact same fault code.
The service manager last week suggested my split charge inverter might be the problem until I told him that had only been on the van six months.
I've left loads out but basically the garage are saying they don't know what to do next, I've said replace every single thing that could be causing the problem until you've either rebuilt the van or it stops.
The total hours spent on my van stand at about 12 in two weeks, the service manager has been caught out lying to me a few times by Peugeot UK, they don't seem to have a clue what to do etc and they now want me to be without a working van for "a couple of weeks" - they just don't seem interested in getting to the bottom of it.
The van is on hp with PSA Finance and as I said is two years old,.
Has anyone had a similar issue or got any thoughts on how to get the dealer to actually spend some time on sorting it.
I'm tempted to glue myself to Peugeot UK head office doors and stay there until I get a new van or maybe drive to France and ram raid their hq.
I'd prefer a working van as I'm losing a lot of work not having my equipment with me in the tiny hire van.
I bought a Peugeot Expert 2 years ago, it's got 62k on it and has since the start of last year generated an engine fault when accelerating, initially between 60-70mph but now at any speed over 30.
It gives a red stop light, red engine light and orange engine light, initially there was just the warning lights and a restart cleared the red lights and within a few hours the orange one would go; now the fault also comes with a complete loss of power.
I've had the van in to Robins and Day for servicing twice and mentioned it, they were unable to find a fault.
Since then I've taken it to WJ king, initially the said the couldn't find a fault however they then managed to replicate it and said it was the fuel pressure.
Apparently there was a safety recall to do with a wiring loom in the fuel system however this being sorted hasn't stopped it from happening.
I booked it back in to the dealer and they changed the low pressure pump under warranty and told me it was sorted. On my way home I accelerated and it happened straight away.
I spoke to Peugeot UK and they arranged for it to go back in, I dropped it off on a Monday and on Wednesday the dealer said they still couldn't find a fault or replicate it - I went there on the Friday and they very reluctantly sent a mechanic with me to drive it, as soon as I went over 50 the fault occurred.
The garage then had the van until last Friday when they had over a week to replace the high pressure pump and they assured me it was all sorted.
Picked it up and drove home - of course as soon as I accelerated over 50 the exact same problem occurs so I drive it straight back in and reluctantly they stick it on the diagnostic machine and its still a fuel pressure issue. The exact same fault code.
The service manager last week suggested my split charge inverter might be the problem until I told him that had only been on the van six months.
I've left loads out but basically the garage are saying they don't know what to do next, I've said replace every single thing that could be causing the problem until you've either rebuilt the van or it stops.
The total hours spent on my van stand at about 12 in two weeks, the service manager has been caught out lying to me a few times by Peugeot UK, they don't seem to have a clue what to do etc and they now want me to be without a working van for "a couple of weeks" - they just don't seem interested in getting to the bottom of it.
The van is on hp with PSA Finance and as I said is two years old,.
Has anyone had a similar issue or got any thoughts on how to get the dealer to actually spend some time on sorting it.
I'm tempted to glue myself to Peugeot UK head office doors and stay there until I get a new van or maybe drive to France and ram raid their hq.
I'd prefer a working van as I'm losing a lot of work not having my equipment with me in the tiny hire van.
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