Tracing where and when remapping done

Tracing where and when remapping done

Author
Discussion

Mylesr

Original Poster:

7 posts

78 months

Tuesday 22nd May 2018
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I have an RS6 whose warranty has been invalidated because of a remap. Audi claim it was done AFTER I bought the car from a dealer but it categorically has not. How can I prove the date it was done and can I trace where it was done to prove it can done prepurchase?

stevieturbo

17,534 posts

254 months

Tuesday 22nd May 2018
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I would be surprised if you can ?

And I would be surprised if they can state the same ?


annodomini2

6,913 posts

258 months

Tuesday 22nd May 2018
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stevieturbo said:
I would be surprised if you can ?

And I would be surprised if they can state the same ?
Units log when they are reprogrammed, especially VAG, but the Date Time is taken from the infotainment so cannot be guaranteed as it will not be a secure time source.

They will also know the either the expected checksum of the tune or the tune content and will be able to compare to what is expected.


Mylesr

Original Poster:

7 posts

78 months

Tuesday 22nd May 2018
quotequote all
Thanks for that - so is it possible to check today what date the infotainment system is reporting (to see if it’s out?).
You also know if a watermark will reveal which garage did the remap?

annodomini2

6,913 posts

258 months

Wednesday 23rd May 2018
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VCDS may be able to tell you the date programmed in the unit, but will not be able to tell you what Audi would expect. Checksum/Tune info.

madwrx

91 posts

213 months

Saturday 26th May 2018
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in all honesty the date probably is,nt relevant- just the fact the car is operating outside of the factory map parameters ,no matter who had the car remapped- the car is outside the warranty stipulation.

silentbrown

9,362 posts

123 months

Sunday 27th May 2018
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My understanding is that Audi dealers don't routinely check for maps before resale. They can tell it has a map now, but I'm pretty sure they cannot conclusively prove that it was sold to you without a map.

Are they trying to avoid a specific warranty claim?


DanSkoda

155 posts

101 months

Sunday 27th May 2018
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They're supposed to check for tuning as the very first part of the used car check in the workshop.
Run the diag scan then VAG have even helpfully provided a test plan to check for remaps. So it would be a pretty poor show for them to have not done so. Having said that, I've found a couple that have slipped through the net from other sites.

On the system it should tell them the change date when it was registered as not being standard anymore. This isn't the date it was remapped, but when it was noted on the system as being tuned.
So if it was remapped 6 months ago and not been into a dealers since, it would show the change date as the date when the diag log was sent online and the factory has flagged it as a modified vehicle.

Mylesr

Original Poster:

7 posts

78 months

Sunday 27th May 2018
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Thanks to everyone for the posts! Ive now got the the bottom of it so anyone with a similar issue...…
I was sold the car by an independent dealer as coming with a remaining 6 month Audi warranty -then the gearbox blew after 3 months. The dealer provided "proof" that it was remapped after I bought it (it wasn't) by quoting that Audi had found it was remapped on Jan 11.
Danskoda was right, that date was proven not to be the remap date but simply the date when Audi's system recognised an ecu change - 7 days after the dealer put it into Audi for an oil service. I went back to Audi and asked them to review the date from the 4 Jan service : applying different software they identified that the code had already changed on the ecu when the service was done - so the remap was done some time between Nov 2016 when it was previously serviced and Jan 18.
It doesn't bring the warranty back but it does mean I can make a claim against the seller for repair or replacement of the vehicle at no cost.
Worth pushing!

silentbrown

9,362 posts

123 months

Sunday 27th May 2018
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DanSkoda said:
They're supposed to check for tuning as the very first part of the used car check in the workshop.
Thanks - very happy to stand corrected on that smile I guess we tend to read more about ones that have slipped through the net and leave the new owner with a headache...

Out of interest, what happens if it's found to be mapped or otherwise modded? Simply reverted to standard and resold with full warranty, or something more complicated? Any possible comeback against the previous owner?


Mylesr

Original Poster:

7 posts

78 months

Sunday 27th May 2018
quotequote all
For Audi if the code ends in H it’s untouched, X means it’s renapped and there is a third code for those that have been mapped and then reset to again factory (think that’s T99) - in both of the last 2 cases the warranty is invalidated.
If you buy a car on the clear understanding it’s under manufacturer warranty and then find it’s not, that’s in breach of Sec9,10&11 of the Consumers Rights Act 2015 and the seller must repair at no cost or agree to refund and replace.
The seller is within their rights to go up the chain though and seek compensation from whoever sold the car to them if they didn’t declare it when asked.

anonymous-user

61 months

Sunday 27th May 2018
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the eeprom has a count.

Mylesr

Original Poster:

7 posts

78 months

Sunday 27th May 2018
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A count of what?

ashleyman

7,058 posts

106 months

Sunday 27th May 2018
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Mylesr said:
A count of what?
How many times it's been changed or reset.

Lots of people you say you can put the car back on a standard map but the maps that are provided are never 'OE maps' and there will always be the count of how many times it's been changed.

I think thats what he means anyway.

anonymous-user

61 months

Sunday 27th May 2018
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ashleyman said:
How many times it's been changed or reset.

Lots of people you say you can put the car back on a standard map but the maps that are provided are never 'OE maps' and there will always be the count of how many times it's been changed.

I think thats what he means anyway.
Yes

Mylesr

Original Poster:

7 posts

78 months

Sunday 27th May 2018
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Sorry I was a bit slow there! Great thanks will check

DanSkoda

155 posts

101 months

Monday 28th May 2018
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silentbrown said:
Thanks - very happy to stand corrected on that smile I guess we tend to read more about ones that have slipped through the net and leave the new owner with a headache...

Out of interest, what happens if it's found to be mapped or otherwise modded? Simply reverted to standard and resold with full warranty, or something more complicated? Any possible comeback against the previous owner?
Not sure about come back on the previous owners, but as soon as tuning is discovered all work stops, vehicle is kicked out the workshop and sent to auction. We can't put a stock map back on it, it'll always show as a modified vehicle and the warranty wouldn't be worth a jot.
We've had it in the past where we've had a car transfered from another site all ready prep'd, the customer has been en-route to pick their new secondhand car up and when I've been to fuel it I've noticed it feeling a bit more lively than it should.
Pulled it into the workshop and discovered it's been played with.
That went down really well as the guy was driving for 3hours to get to us, only to be told when 20mins away he can't have the car as the other dealer hasn't done the proper checks!

It's usually the RS/S models and the TDI lumps that get remapped. No one seems to bother with the smaller petrol engines.

silentbrown

9,362 posts

123 months

Monday 28th May 2018
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DanSkoda said:
...As tuning is discovered all work stops, vehicle is kicked out the workshop and sent to auction.
yikes

That makes complete sense, though. I'm always wary of cars under 3 years old being sold by outside the dealer network, and I guess this reinforces that opinion!

If you're buying a car in or taking a p/ex can you run a check on warranty status from the VIN before making an offer?

AndresAndre

4 posts

68 months

Monday 11th March 2019
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Just a quick question I have my s5 2015 which is screaming for a stage 1 or 2 Am not really interested if void my warranty or not.. can they find out I’ve done the remap without telling them? I mean do they routinely do checks for this if I do not claim for anything?thanks a lot

anonymous-user

61 months

Monday 11th March 2019
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Yes. I think only way are piggy back systems. Or you could get another ECU and remap that and swop it over, that might be an option.