TVR - Excellent Service Department

[Martin Hunt]

Firstly I agree with the thread about how good TVRs are and why everyone should own one at least once in their life.

On another good note I received a phone call from Blackpool (Paul in servicing) stating that my engine is making a funny noise and they will have to rebuild it.(Six Million Dollar man style)

The best part about the phone call was that not only did he phone when he said he would but he explained what they would be doing to solve the problem (Stripping the engine down, etc) he also gave me timescales on when it would all be done and a promise of another phone call on progress in the middle of next week.

Something that I have never experienced from BMW or VW (I know sad for owning those cars but heh! I am on my second TVR so I can't be all that bad!)

He was very nice, spoke plain english, no waffling, straight to the point and apologetic.

All in all a very nice call. the point of this is that even if something does go wrong (touch wood it doesn't) the people and service from TVR is excellent.

(I still can't get the smiley icon thing to work though)

Martin
Cerbera S 922 OPO

[anonymous-user]

Martin,

Have you got this guys number? My engine is up there too, the garage is handling things but there's nothing like a bit of first hand information.

Cheers

[Martin Hunt]

Bandit,

I know what you mean about the garage, mine are very good, but I do like to get things 1st hand too.

His name is Paul and number 01253 356151, hope it is good news for you to.



Martin
Cerbera S 922 OPO

[anonymous-user]

Thanks Martin, I'll give him a shout tomorrow.

How long did they reckon it would take to get your car sorted?
What was the problem in the end?



Edited by bandit on Thursday 3rd January 21:32