Best official TVR dealer

Best official TVR dealer

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salty-tvr

Original Poster:

438 posts

266 months

Wednesday 11th September 2002
quotequote all
As I am still a small way off getting the money together for a TUSCAN, I have been doing a bit of web based investigation on the official dealer network.
I went up to visit the TVR centre in BARNET, north London and have to say was far from impressed by the salesman/ bloke up there..
He just laughed when I told him how much I was looking to pay(circa £36-£38k for second hand Tuscan or even Tuscan S!!!) and then proceeded to slag off the computer software and cost of paint on non 2002 versions...Hardly made me feel like I should buy a TVR!!
Anybody had similar experiences??
The main bit of advice he could give me which by the sounds of the comments on this board are valid is to try and buy as late a model as possible as they will have hopefuly sorted the software faults out!!

>>> Edited by salty-tvr on Wednesday 11th September 15:50

bennno

12,738 posts

276 months

Wednesday 11th September 2002
quotequote all
probably best to buy from your nearest dealer after getting their confirmation that they are going to lokk after you if you buy from them etc

Bennno

Noodles 4.2

574 posts

269 months

Wednesday 11th September 2002
quotequote all
Hello,

I have been thoroughly impressed by a well known TVR dealer in Melton Mowbray. The Sales guy was extremely helpful, friendly and honest.

What has impressed me the most is the after-sales servicing of the vehicle. They have performed every request I have made for repairs on the warranty with not a single quibble. I paid about 1k more than the same car would have cost privately but I feel it is most certainly worth it for peace of mind!

I shall be placing an order with them in the new year for a new Orange Cerb and feel confident that they will continue to look after me as well as they have done.

They come highly recommended.

Tony

>> Edited by Noodles 4.2 on Wednesday 11th September 16:21

PetrolTed

34,443 posts

310 months

Wednesday 11th September 2002
quotequote all
There's no simple answer to this. Bear in mind the following points:

- Different sales people at the same dealer can either successfully recruit you as a customer and you'll be singing their praises or piss you off and you'll slag off the dealership for the rest of your life. Generally it's the people that matter not the dealer.

- Buying from a local dealer is the best bet. There will always be some niggle or another which you'll want sorted on a Friday afternoon. If you bought from the dealer then they're more likely to help you.

With the odd exception there's little point in asking which dealer is best. What I suggest you do is let us know where in the country you are and then people can email via your profile with experience of the local dealers.

At the end of the day, it's important that you form your own opinions and make your own successful relationships.

Bear

10 posts

267 months

Wednesday 11th September 2002
quotequote all
Hawthorns in Surrey get my vote - Great people and Good service.

Bought my Tuscan from New and so far they seem as enthusiastic as I am about my car.

Ask to speak to Jason Smith.

The Bear

salty-nlv

Original Poster:

438 posts

266 months

Thursday 12th September 2002
quotequote all
I live in Crouch End, North London, so the Barnet dealer would be my closest.
Like you said it is porbably worthwhile speaking to someone else up there to rty and cultivate a relationship.

Their prices do seem slightly more expensive than other dealers though..But as they are on my doorstep...

Beast

368 posts

291 months

Thursday 12th September 2002
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Ted doth speak the word of wisdom.

Barnet is my nearest & dearest - I have bought 3 through them now - and yes you do over time develop a relationship, to the extent that they treat you slightly differently, remember your name etc etc but the same is probably true of every small volume car sales dealer

Once you have purchased, your main relationship with them is at the Service level and the people there are generally knowledgeable, helpful and willing to help with those "just dropped in" queries.

But the same answer is probably prevalent from anyone who has an OK relationship with their main dealer.

LOVEMYTVR

311 posts

276 months

Thursday 12th September 2002
quotequote all
Bought my Chimaera and my Tuscan from Mole Valley In Chessington and would recommend them very highly - speak with Spencer or Gareth - always helpful and good after sales service - I have only had good experiences with them!!

All the best
Neal

SpiceBoy

7 posts

285 months

Thursday 12th September 2002
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Ditto the last message. I have bought my last two cars from Mole Valley and they have often gone out of their way to help. Plus I sometimes pop in for a cup of tea when I'm passing :-)

Robin
M1 TVR

andyvdg

1,537 posts

290 months

Thursday 12th September 2002
quotequote all
[Salesman bs alert]
I don't understand what's wrong with your price range.
I haven't heard anything before about the cost of paint - what does it mean ?
The only software changes I am aware of have fairly minor consequences on the operation of the pod. It can be upgraded by the factory anyway.
[/Salesman bs alert]

quote:
He just laughed when I told him how much I was looking to pay(circa £36-£38k for second hand Tuscan or even Tuscan S!!!) and then proceeded to slag off the computer software and cost of paint on non 2002 versions...Hardly made me feel like I should buy a TVR!!
15:50


Lance

567 posts

270 months

Thursday 12th September 2002
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might not be your neck of the woods but Walldonway in Maidstone are fantastic - sales, service, the lot

PetrolTed

34,443 posts

310 months

Thursday 12th September 2002
quotequote all
Don't think this is going anywhere now. Case proven, plenty of people are very happy with their dealers.

I'll close the thread now before we hear from the unhappy ones!
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