Reliability probs?

Reliability probs?

Author
Discussion

hasnic

Original Poster:

5 posts

275 months

Sunday 28th July 2002
quotequote all
We got our tuscan Sept 2001 since then its been off the road for 7 1/2 months with a return visit to the factory. We have only managed to get 450 miles out of it since september, i know you can expect a few niggles but this is surely ridiculous?
Anybody with similiar probs?
Cheers.

douglasr

1,092 posts

279 months

Sunday 28th July 2002
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How come so long (2 X engine rebuild ?). I think I would try to reject it under "fit for purpose". See a solicitor...

Paceracing

729 posts

273 months

Sunday 28th July 2002
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You can still reject the car under the sale of goods act. This qualifies as 'goods of un-merchantable quality'
Even if the car goes outside of warranty, you still have a strong case. A court would decide that the car could reasonably be expected to have lasted longer than it did, unless of course it is your fault that it's broken!
Personally I wouldn't have put up with it, and Mr Wheeler would have read all about this particular case in Auto Express about 4 months ago if it were me, and it was a warranty fault.

Jas.

hasnic

Original Poster:

5 posts

275 months

Monday 29th July 2002
quotequote all
quote:

You can still reject the car under the sale of goods act. This qualifies as 'goods of un-merchantable quality'
Even if the car goes outside of warranty, you still have a strong case. A court would decide that the car could reasonably be expected to have lasted longer than it did, unless of course it is your fault that it's broken!
Personally I wouldn't have put up with it, and Mr Wheeler would have read all about this particular case in Auto Express about 4 months ago if it were me, and it was a warranty fault.

Jas.


Cheers guys v.helpfull. All sorts of probs ranging from new wiring loom to battery not keeping charge (with optimate battery charger fitted). Plus the dealer is unbelievably pathetic at dealing with any probs, very dissapointing ownership experience!

badger748

86 posts

276 months

Monday 29th July 2002
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Out of curiousity, who was the dealer? If you dont want to say ill understand. My Tuscan is 3 months away now...reading your story does make me very concerned.

Regards

Lee

Imelda

793 posts

273 months

Monday 29th July 2002
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Did you buy new, or "previously cherished" through a dealer, or privately?

hasnic

Original Poster:

5 posts

275 months

Tuesday 30th July 2002
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quote:

Out of curiousity, who was the dealer? If you dont want to say ill understand. My Tuscan is 3 months away now...reading your story does make me very concerned.

Regards

Lee


The dealer is based in the west country (devon) don't really want to name names!, hopefully ours is a particularly bad example and that yours will be a car that you can actually drive with confidence rather than constant fear that you will never reach your destination!

>> Edited by hasnic on Tuesday 30th July 02:11

>> Edited by hasnic on Tuesday 30th July 02:11

hasnic

Original Poster:

5 posts

275 months

Tuesday 30th July 2002
quotequote all
quote:

Did you buy new, or "previously cherished" through a dealer, or privately?



Ours was brand new from the dealer, probs were there from the day we picked it up.

p500pdk

12 posts

290 months

Tuesday 30th July 2002
quotequote all
I voted with my feet and sold my heap after 2 engine rebuilds and no explanation. Took nearly an 18K loss just to sell it after 6000 miles and 3 months off the road after 13 months of ownership.

tsteenholdt

1,132 posts

275 months

Tuesday 30th July 2002
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quote:

The dealer is based in the west country (devon) don't really want to name names!, hopefully ours is a particularly bad example




I think I know the dealer you mean. I was in the area last February and dropped in to enquire about used Tuscans. Absolutely useless place, I’ve never received such poor service. I spent 40 minutes asking the salesman Tuscan related questions and couldn’t get a single straight answer, nor would he give me an exact price for any of the cars he was trying to sell. The guy even had the audacity to claim he had never heard of any Tuscans needing an engine rebuild! He was a greasy little ferret like character with a crooked nose that I suspect had been broken at some point – by the time I left I was very close to breaking it again

scottster

627 posts

272 months

Tuesday 30th July 2002
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I know exactly the dealer you mean and I agree - Total bunch of c***s. In fact, I've posted exactly the same post about the same dealer a few months ago.

As a lad (I came from Somerset) I used to go down to glop over the cars (obviously not wasting their time or causing any damage, just looking etc) and was even asked to leave at one point.

I also used to look in the Porsche and Ferrari dealers, never treated like a muppet there. Porsche guy even used to offer me a coffee and chat when he wasn't busy! (You can guess what I now own of course)

domster

8,431 posts

277 months

Tuesday 30th July 2002
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But you did break the door opening mechanism of an early Cerby there, didn't you Scottster

scottster

627 posts

272 months

Tuesday 30th July 2002
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Break it, I merely touched the f**king thing. The window also didn't close when I shut the door.... Was hoping I could blame that on built quality and not my pesky hands tho

hasnic

Original Poster:

5 posts

275 months

Tuesday 30th July 2002
quotequote all
Glad i am not alone in thinking the dealership is pathetic, cheers guys for the advice and confirmation that the dealership is a complete waste of time. Lokking forward to trying to sort the car out with Tvr now, should prove interesting!

pcameron

101 posts

289 months

Tuesday 30th July 2002
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The latest TVR dealer list on their web site no longer lists the dealer in Devon!

HappyOwner

26 posts

276 months

Thursday 1st August 2002
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I was on my way to Cornwall last month and the exhaust on my Tuscan came loose. I phoned the dealership you are talking about and they said 'bring it in and we will see what we can do'. I arrived and the car went straight on the ramps. Exhaust welded and me on my way in about 30 mins!... and they didn't charge me ... and I didn't buy the Tuscan from them ... so they can't be all bad.

scottster

627 posts

272 months

Friday 2nd August 2002
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Happyowner,

That was probably cos you were dealing with the 'humans' in the workshop, not the monkeys they employee to sell the buggers!!