Windscreen Repair

[Tonberry]

I've got a crack in the bottom left area of the windscreen of my Cayenne, about the size of a penny coin edge to edge. Passed an MOT with no advisories.

Heated glass so want it repaired rather than replaced. Which of the national (and less well known) glass companies can repair to a high standard? Who have you used before with success?

[scrounger73]

All depends on who your insurer uses if that's the route you want to go. My wife has had her windscreen repaired by Autoglass before and the work was ok.

[Glassman]

Can you post up an image of the break?

[Wacky Racer]

I used Autoglass in Stockport a couple of years ago for my Mazda 6 and they did a good job to be fair.

[Tonberry]

Photo of the break:

[GT3ZZZ]

Had similar on my Cayenne and my OPC fixed it. They have a smart glass repair guy who calls every week to prep used stock etc

[scrounger73]

Tonberry said:

Photo of the break:

I'd get that done asap. Another hit to the window could result in a crack and therefore new windscreen

[Glassman]

Tonberry said:

Photo of the break:

Repairable.

[Tonberry]

I'll see if my local OPC can assist.

Will also see what Autoglass and Auto Windscreens can do if they're a decent option.

[jcosh]

Autoglass recently did a great job of repairing two big chips in my screen ahead of having it replaced at a later date. They did a great job. In my experience the national firms are well versed in these simple repairs and its costs virtually nothing via your insurance company.

[AinsleyB]

I cracked the screen of my 997. Obviously not the same issue as yours, but a warning non the less.

Autoglass fitted a new one - the GPS failed to work, so they came back and tried again.
So fair enough, problem found and sorted.

However, the rubber trim sat proud and the fitter told me they all sit proud as they are squished badly in the box the screens come in. He showed me a box and a new screen and said after a while in the warm sunlight it would soften up and sit properly.

Stupidly I believed him. All summer I waited for this miraculous softening. It never happened. Then when it rained in the winter the rain got in-between and made an odd noise. I could also hear wind noise the whole time.

Of course by now Autoglass didn't want to know.

I ended up getting my local specialist to refit the screen.

Next time I will just get my specialist to sort the screen, not Autoglass. You should be able to insist with your insurer that you don't want Autoglass to do it. I rang my insurer and they said going forward that would be fine.