Alpine Manchester can't replace my windscreen. What do I do?

Alpine Manchester can't replace my windscreen. What do I do?

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Julian Thompson

Original Poster:

2,577 posts

241 months

Thursday 27th June
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I have a little crack in my windscreen and I'd like to get it changed. Tried to add it on to a service visit to Alpine centre Manchester who have told me they can't do it and would recommend I speak to a bodyshop.

I guess I'd have to order a screen through parts department, collect it in my van and take it to the bodyshop?

It seems a little odd and a lot of hassle - has anyone else done a screen?

LE62NDE

291 posts

23 months

Thursday 27th June
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I take it the car is out of warranty, or the cracked windscreen isn't covered? If so, why not try one of the windscreen replacement companies: I imagine they will have screens available.

Julian Thompson

Original Poster:

2,577 posts

241 months

Thursday 27th June
quotequote all
Car is in warranty but it’s a stone that chipped it. Unfortunately it’s got tiny “legs” off the chip rather than a bullet hole type thing so it’ll always be visible even if I have it. It’s not really bad, I’m just disappointed to have it chipped so soon.

No idea if my insurer covers it but it’ll be the cheapest worst service possible if they do that will probably result in glue all over the car, a load of broken clips and generally a worse outcome than leaving it. Hence I would have preferred to have it done by Alpine or at least by someone who had already done an A110 screen.

Discendo Discimus

397 posts

35 months

Thursday 27th June
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Julian Thompson said:
it’ll be the cheapest worst service possible if they do that will probably result in glue all over the car, a load of broken clips and generally a worse outcome than leaving it.
Is that from prior experience?! I've had a few screens done on my insurance and they've always been fitted perfectly, no missing or broken trim pieces, no visible bonding stuff.

banana

90 posts

241 months

Thursday 27th June
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From recent posts, I'm not sure you want Alpine Manchester touching your car. Poor feedback seems the norm for them at the moment.

Julian Thompson

Original Poster:

2,577 posts

241 months

Thursday 27th June
quotequote all
Discendo Discimus said:
Julian Thompson said:
it’ll be the cheapest worst service possible if they do that will probably result in glue all over the car, a load of broken clips and generally a worse outcome than leaving it.
Is that from prior experience?! I've had a few screens done on my insurance and they've always been fitted perfectly, no missing or broken trim pieces, no visible bonding stuff.
It is, and even worse I know a gent (sadly now retired) that basically made his living driving round fixing cock ups.

Julian Thompson

Original Poster:

2,577 posts

241 months

Thursday 27th June
quotequote all
banana said:
From recent posts, I'm not sure you want Alpine Manchester touching your car. Poor feedback seems the norm for them at the moment.
Point taken. Liverpool?

Julian Thompson

Original Poster:

2,577 posts

241 months

Thursday 27th June
quotequote all
Got sorted at Solihull - Liverpool, Manchester and St Albans won’t do windscreens but the Solihull guy was super, super helpful. Way better service.

Glassman

22,685 posts

218 months

Thursday 27th June
quotequote all
Julian Thompson said:
Car is in warranty but it’s a stone that chipped it. Unfortunately it’s got tiny “legs” off the chip rather than a bullet hole type thing so it’ll always be visible even if I have it. It’s not really bad, I’m just disappointed to have it chipped so soon.

No idea if my insurer covers it but it’ll be the cheapest worst service possible if they do that will probably result in glue all over the car, a load of broken clips and generally a worse outcome than leaving it. Hence I would have preferred to have it done by Alpine or at least by someone who had already done an A110 screen.
Have done a few and not a particularly difficult install. I would seriously think about having the chip repaired and get the most out of this windscreen before you absolutely have to change it. The unfortunate reality is that the roads in this country are ste so you're not far away from another strike and even if you manage to get away with it, every time you drive your car the windscreen is getting peppered with tiny chips (which results in surface pitting after time).


Edited by Glassman on Thursday 27th June 20:01

Julian Thompson

Original Poster:

2,577 posts

241 months

Thursday 27th June
quotequote all
Interesting - I’ve got the clear PPF on some of my other cars and it’s very good except you definitely can tell it is there - sort of semi distorted view.

Do the A pillar covers come off to do it? If so how do they unclip?

OscarP

37 posts

34 months

Mine has just gone as well - although 5 yr old car. Normally I would just get Autoglass out but there is no stone chip impact and its in the same corner as everyone else's. Warranty job? (got an extended one)