New my alpine app
Discussion
What have they done??
My old app had all my car details, my PE reservation number and was the app I used to buy the car at launch.
Now I’m greeted with a “you’ve got an old car so none of the connected gubbins works”, no reference to my PE reservation etc and a load of incorrect info about maintenance work that has been done- ah, all with a broken interface as well
The info about my extended warranty is also incorrect…
I don’t know why they bother.
My old app had all my car details, my PE reservation number and was the app I used to buy the car at launch.
Now I’m greeted with a “you’ve got an old car so none of the connected gubbins works”, no reference to my PE reservation etc and a load of incorrect info about maintenance work that has been done- ah, all with a broken interface as well
The info about my extended warranty is also incorrect…
I don’t know why they bother.
Miserablegit said:
What have they done??
My old app had all my car details, my PE reservation number and was the app I used to buy the car at launch.
Now I’m greeted with a “you’ve got an old car so none of the connected gubbins works”, no reference to my PE reservation etc and a load of incorrect info about maintenance work that has been done- ah, all with a broken interface as well
The info about my extended warranty is also incorrect…
I don’t know why they bother.
I had that. Thought it was just me..My old app had all my car details, my PE reservation number and was the app I used to buy the car at launch.
Now I’m greeted with a “you’ve got an old car so none of the connected gubbins works”, no reference to my PE reservation etc and a load of incorrect info about maintenance work that has been done- ah, all with a broken interface as well
The info about my extended warranty is also incorrect…
I don’t know why they bother.
Mine works, and the maintenance schedule and access to handbook approaches usefulness - but without greater connectivity (21MY Pure) I guess it's fundamentally limited? Frustrating if it can't even get that right though.
My only other point of reference is the My BMW app, which is extremely useful - albeit for an EV, so quite different use-cases (charging, preconditioning, scheduling etc). I'd be happy if the Alpine one could just tell me if the car was locked or not.
Nick
My only other point of reference is the My BMW app, which is extremely useful - albeit for an EV, so quite different use-cases (charging, preconditioning, scheduling etc). I'd be happy if the Alpine one could just tell me if the car was locked or not.
Nick
Just checked my 'My Alpine' and I have noticed they have listed my Roadside assistance / Manufacturer warranty / paintwork warranty as all expired.
My car was registered in March 2021 so all 3 should still be covered until under the 36 month warranty.
It seems their I.T. is totally FUBAR and I hope I don't have to argue the point if I need to be picked up from the roadside anytime soon (as I have 3 times previously!).
I wonder if Fujitsu look after their software??
My car was registered in March 2021 so all 3 should still be covered until under the 36 month warranty.
It seems their I.T. is totally FUBAR and I hope I don't have to argue the point if I need to be picked up from the roadside anytime soon (as I have 3 times previously!).
I wonder if Fujitsu look after their software??
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