MY22 late delivery excuses
Discussion
My car arrived in the UK on 20 April. I was expecting it would be with the dealer not many days after that, but they told me it could take as long as three weeks.
They told me there would be a delay (over the three weeks) because they had run out of Thatcham immobilisers (these are always fitted in the UK).
The latest excuse is, the sat navs keep reverting to Km, & this is illegal in the UK. On 23 May I asked the dealer to tell Alpine UK to disable the sat nav completely & send the car to the dealership. The dealer passed the message on & I’ve heard nothing.
Has anybody else been given similar excuses for late deliveries or am I the only one?
It should be easy to disable the sat nav, don’t you think?
They told me there would be a delay (over the three weeks) because they had run out of Thatcham immobilisers (these are always fitted in the UK).
The latest excuse is, the sat navs keep reverting to Km, & this is illegal in the UK. On 23 May I asked the dealer to tell Alpine UK to disable the sat nav completely & send the car to the dealership. The dealer passed the message on & I’ve heard nothing.
Has anybody else been given similar excuses for late deliveries or am I the only one?
It should be easy to disable the sat nav, don’t you think?
To be fair these are not excuses, but reasons.
The alarm is a obvious issue that will addressing of some kind, possibly with an insurance agreement , or temporary licence to be able to deliver the car to customers on proviso the items are rectified in a reasonable time scale.
The navigation reverting to km, I am sure a software patch should surely be able to cure that.
I hope you get car very soon and hopefully the delayer will come back to you asap.
The alarm is a obvious issue that will addressing of some kind, possibly with an insurance agreement , or temporary licence to be able to deliver the car to customers on proviso the items are rectified in a reasonable time scale.
The navigation reverting to km, I am sure a software patch should surely be able to cure that.
I hope you get car very soon and hopefully the delayer will come back to you asap.
I've been told very much the same by the Winchester dealership.
Firstly that there was a shortage of alarms and this would cause a delay and then later they mentioned the satnav miles/km issue.
I have heard there are now enough alarms for the 70 or so cars sitting in the Southampton import centre and its just the faff of getting around to installing them. Today I was told that the delays seemed to be at an end and things were moving again, so lets see.
I can well believe that a car can't be sold in the UK without miles displayed on the speedo, but I doubt these rules were meant to apply to built in SatNavs. (Puts into perspective the groans you see on the internet about the govt 'bringing back Imperial units', there are plenty, miles never went away!).
Apparently now Alpine have decided they can deliver cars with km displaying sat navs and just promise an over the air update later, which is fine by me!
Firstly that there was a shortage of alarms and this would cause a delay and then later they mentioned the satnav miles/km issue.
I have heard there are now enough alarms for the 70 or so cars sitting in the Southampton import centre and its just the faff of getting around to installing them. Today I was told that the delays seemed to be at an end and things were moving again, so lets see.
I can well believe that a car can't be sold in the UK without miles displayed on the speedo, but I doubt these rules were meant to apply to built in SatNavs. (Puts into perspective the groans you see on the internet about the govt 'bringing back Imperial units', there are plenty, miles never went away!).
Apparently now Alpine have decided they can deliver cars with km displaying sat navs and just promise an over the air update later, which is fine by me!
AlpineGuy said:
To be fair these are not excuses, but reasons.
WRONG: if you look up "excuses" in a dictionary, you'll see my use of this word is correct. I could have chosen to use "reasons" instead, but I deliberately chose "excuses" because I'm having a dig at Alpine UK.Thank you, @motorwurzel. It's good to know my car is not the only one that's been stuck there for 6+ weeks - I was beginning to think it may have been damaged since leaving the factory.
Gassing Station | Alpine | Top of Page | What's New | My Stuff