Alpine Centre Servicing Costs

[iKenndac]

There are some posts about this deep in the owner's thread, but I though it'd be a useful to resource to have this split out.

Can we collect some servicing costs so folks have a reference?

For the first year service the Alpine Centre in Stockholm, Sweden quoted 8000 SEK, which is ~£630. That was excessively high compared to everything else I saw in other parts of the world.

I just got a quote from the St. Albans Alpine Centre in the UK and was told £500 £350 for the second service, which was higher than I was expecting from a UK dealer if I'm honest. I'd appreciate it if others could share what they're paying for their services.

Edited by iKenndac on Tuesday 1st March 08:35

[s111dpc]

The first service on my S was in March 2021 with Martins Winchester and cost £329 inc tax and my 2nd service is booked in on the 18th March with Martin’s again and they’ve quoted the same price as my first service.

[Iceblue]

Manchester Alpine first service £330 second £380

[AlpineGuy]

London, staples corner £424

First and second service are the same
3rd has brake fluid and mot

[Simon Owen]

Crikey a variance of £329 to £500 for the same service across dealers is a bit of a joke isn't it !!

[Hoofty]

This is not a direct answer to the question, but may be useful additional info when scaling main servicing costs.

Costs of two 'interim'/elective oil changes at Solihull:

1500 mile oil change - £285 (of which £64 oil/filter/seal, rest labour)

6000 mile oil change - £160 (of which £64 oil/filter/seal, rest labour)

First time, Alpine rep was not available, and looks like the job was put through at some sort of standard Renault service rate. I was sent one of those 'checkover' videos.
Second time invoiced clearly as one hour labour plus parts and tax. No checkover video.

I'm nearly due first main service, will update with that info.

[iKenndac]

AlpineGuy said:

First and second service are the same

Thanks for mentioning that — I dug out my service schedule paperwork and confirmed. The St. Albans dealer mentioned doing work to the brakes on the second service hence the higher price. I'll call them tomorrow and complain.

Why is so hard to find competent work at a fair price? My word.

Edited by iKenndac on Monday 28th February 21:05

[Portti]

iKenndac said:

...
For the first year service the Alpine Centre in Stockholm, Sweden quoted 8000 SEK, which is ~£630. That was excessively high compared to everything else I saw in other parts of the world...

That certainly is expensive, almost twice the price of the UK servicing prices. Did you end up using them or did you go somewhere else? What kind of experiences you have with them?

I have planned to use Alpine Stockholm for servicing during the warranty period since it is the nearest Alpine dealer to me (only 15 hours trip one-way ) but if they charge that kind prices for servicing maybe I need to consider other options.

By the way does somebody know where to find A110 service schedule online? I would like to know what is included in which service?

I tried to find the service schedule from the Alpine A110 E-guides but I didn't find anything. A quick googling didn't provide any results either.

[iKenndac]

St. Albans update: I called back and it was £350 for the second service — they'd tacked on a "recommended" A/C recharge and brake service for an extra £150. Cheeky bds.

Portti said:

That certainly is expensive, almost twice the price of the UK servicing prices. Did you end up using them or did you go somewhere else? What kind of experiences you have with them?

I have planned to use Alpine Stockholm for servicing during the warranty period since it is the nearest Alpine dealer to me (only 15 hours trip one-way ) but if they charge that kind prices for servicing maybe I need to consider other options.

For my first service last year I put up a valiant fight against the price and was ultimately too successful — they did it for free. What I really wanted to was to establish a fair price for my continued ownership of the car. This year they're back to 8000 SEK and aren't budging — but luckily I'm travelling with the car at service time, so I can get it done in the UK for half the price.

Other than the cost, Alpine Centre Stockholm does good work. Their Alpine mechanic, Aslam, cares about his work and does a good job. When I've had warranty trouble, he's gone above and beyond to make me right. In 2020 I did a roadtrip to the Nürburgring and the interior A/C drain pipe came disconnected, flooding out the interior of the car. Aslam coached me over the whole on how to disassemble the interior to get to the part and fix it, then when I got back ended up warrantying the entire interior — all of the sound deadening material, carpets, mats etc were changed — I was only asking for the ruined sound deadening material to be replaced, since everything else dried out without damage.

If they weren't quite so ridiculous with their servicing prices I'd support them, but 8000 SEK is just far too much for me to stomach, especially when I can do the maintenance parts myself quite happily.

Portti said:

By the way does somebody know where to find A110 service schedule online? I would like to know what is included in which service?

I tried to find the service schedule from the Alpine A110 E-guides but I didn't find anything. A quick googling didn't provide any results either.

I had a piece of paper in the docs package with mine. I can scan it if you like (it's in Swedish), but:

Year 1: Service / Cabin filter / Oil change / Oil filter
Year 2: Service / Cabin filter / Oil change / Oil filter
Year 3: Service / Cabin filter / Oil change / Oil filter / Brake fluid
Year 4: Service / Cabin filter / Oil change / Oil filter / Air filter / Gearbox oil
Year 5: Service / Cabin filter / Oil change / Oil filter / Coolant
Year 6: Service / Cabin filter / Oil change / Oil filter / Spark plugs / Brake fluid / Accessory belts & rollers
Year 7: Service / Cabin filter / Oil change / Oil filter
Year 8: Service / Cabin filter / Oil change / Oil filter / Air filter / Gearbox oil
Year 9: Service / Cabin filter / Oil change / Oil filter / Brake fluid
Year 10: Service / Cabin filter / Oil change / Oil filter / Coolant
Year 11: Service / Cabin filter / Oil change / Oil filter
Year 12: Everything except coolant :P

Edited by iKenndac on Tuesday 1st March 08:58

[Portti]

iKenndac:

Thanks for taking the time to write such a detailed reply. Very useful.

I'm from Finland and I don't have my A110 documentation yet since I don't have an A110 as of now. I have ordered a car which will hopefully arrive in April.

With regards to service pricing at Alpine Stockholm it might be so that they are trying to cover their fixed costs by increasing the service prices. From the customer perspective not so nice but on the other hand I don't envy Alpine dealers. They have to live with selling and servicing one model for couple of years and that model isn't actually a big seller so I would assume that business is not very good for them. Hopefully most of the Alpine dealers survive until they have more models to sell when the electric Alpine's arrive. Meanwhile good luck to them.

Based on what you wrote the first and second services are very basic so approx. 800 EUR for those does seem high. I had been thinking that I would take my car to Stockholm for service next year when a time to do the first service is and perhaps combine that trip with some kind road trip in Sweden. The next closest dealers to me are in Hamburg and Berlin. Perhaps Hamburg would be a potential place for you also if you are travelling to UK via continental Europe?

With regards to scanning the service schedule in Swedish, that would be nice if you could do that although if somebody knows an online source for the service schedule that would of course be the best solution. I do speak Swedish but I would assume that not many others on this forum understand that. Actually since I've ordered my car from Belgium it might be so that when I get the documentation for my own car I don't understand it that well since my understanding of Dutch/Flamish or French is not that good.

[astage]

I tried to E-mail you a PDF of the UK Service Schedule & Warranty sheets, but you've not permitted E-mailing.

The only servicing I've had done so far was an intermediate oil/filter change at 3860km/2400miles by Martins of Winchester - which came to GBP155.71 (including tax) with a touch-up paint stick (GBP15.71).

[Portti]

astage said:

I tried to E-mail you a PDF of the UK Service Schedule & Warranty sheets, but you've not permitted E-mailing...

I've now enabled emailing on this forum (I hope).

[s111dpc]

Had my 2nd service today at £329 as promised.

Was also advised that I had some bubbling on my rear wheels arches which I hadn’t noticed and my rear screen rubber is coming away. Both beeping fixed under warranty in a couple of weeks.

[xondat]

Manchester, A110 S

• Oil & filter - £225 (£64.28 parts, rest labour)
• Y1/12k miles service (inspection, cabin filter, oil & filter) - £420

Manchester are currently without an Alpine rep, so not sure if £420 is correct, but that's what I was quoted for yesterday.

[355ferrarif1]

Just back from third service (including brake fluid change) in France (Bordeaux, Bruges). Cost was 634 EUR - Equivalent to 542 GBP. Alpine Centre Bordeaux were very friendly and helpful. They also did the fuel pump recall .... and gave us tickets for the tram into Bordeaux Centre (result).

[Sporky]

I had the 3 year service on my Pure on Monday; £440 including MOT.

[Bish110]

A number of us are probably at or approaching the 1yr/12k service. 22MY GT - £360 at Winchester, with (another) media update and a gearbox earthing check.

[worldwidewebs]

Mine needs its 1st service next month. What oil are those who track their cars using, and can you supply your own for the dealer to use?

[xondat]

Oil, oil filter, cabin filter:

• Manchester - £420
• Liverpool - £483

Anyone know of a specialist around Manchester?

[Iceblue]

xondat said:

Oil, oil filter, cabin filter:

• Manchester - £420
• Liverpool - £483

Anyone know of a specialist around Manchester?

Just paying for the name £100 in materials max probably less trade, wish I was on there hourly rate.