Octopus or OVO?

Octopus or OVO?

Author
Discussion

abw280

Original Poster:

205 posts

273 months

Thursday 18th May 2023
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New Model 3 LR owner, been on this site for a LONG time (back in the day it was almost exclusively TVR, Lotus and Porsche), never thought I would be an EV driver! Anyway now a total convert and don't think I'll ever go back to petrol/diesel for my daily driver.

The local authority public chargers in my area are still free of charge, however they get really busy and are not always working. So I've installed a charge point at home now. I'm currently on a standard tariff with Shell paying 33p per kwh. OVO have a deal at 10p and Octopus are 7.5p for EV and overnight charging.

Has anyone got any recommendations? What's the least hassle option?

Cheers,
Alan

AyBee

10,671 posts

209 months

Thursday 18th May 2023
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Without knowing your circumstances, it's difficult to say. OVO is cheap electricity for EV only, some Octopus tariffs give you cheap for a specific time (all electricity used), but increase your cost outside the cheap period.

abw280

Original Poster:

205 posts

273 months

Thursday 18th May 2023
quotequote all
I’m aware of the pro’s and con’s of both providers. It’s more of a question regarding the ease of switching and the actual ease of operation for either provider. OVO have a dreadful reputation and Octopus seem to be rolling this out on a trial/test basis. Interested in opinions from anyone who actually uses either company. Thanks.

Edited by abw280 on Thursday 18th May 14:18

caseys

320 posts

175 months

Friday 19th May 2023
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For me it’s Octopus. Their customer services are faultless. “which” awards on it for years helps back this up.

Prices are always reasonable compared to others. Though in the last two years it’s been interesting to see the standing charge per day go up quite a bit..

Their app development is good. Intelligent octopus support in it.

That and getting onto experimental tariffs - line the daily gas rate which is generally trending below a fixed tariff rate.

They’re also quite open with data - hence third party apps like OctoAid

Oh and the £50 each referral link - which I’d be happy to share!

Edit : I’ve been a customer of theirs since leaving bulb about 5 years ago when I saw octopus were out-innovating them. Over a hybrid and two EVs now as a customer. Very happy that I can pull about 36kwh a night when needed on the cheap and in my 3LR that works out at about 180 miles of range for £2.70 smile

Edited by caseys on Friday 19th May 08:13

somouk

1,425 posts

205 months

Friday 19th May 2023
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Octopus do seem to have a very good reputation for customer support and my interactions with them so far have been faultless.

matstand

11 posts

17 months

Thursday 1st June 2023
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i joined Octopus (based on reputaiton for CS). They fitted a Wallbox pulsar for me so i could use intelligent Octopus.

the wall box failed after3 weeks (not octopus's fault) but getting them our to look at it was simple, they turned up with a spare unit and replaced it on the same day.

Intelligent Octopus mostly works well, but it is frustrating that it occassionally charges outside of the intelligent plan and you cant see wither you're being charge £0.40 or £0,075 per KW.

I'd recommend them.