Discussion
Ordered the brake mods for my recently delivered GTO3 (202)having read good reviews here. Brake pedal seems to sink well below level of accelerator under braking - so not well set up for heel and toe.
As dealer is 100 miles away and memories of test drive 7 months ago are hazy, I have nothing to compare it with. Dealer has no experience of mods.
Any pics or identifying features to confirm I actually have mods? Or can Simon at factory confirm my car has these?
Brian.
As dealer is 100 miles away and memories of test drive 7 months ago are hazy, I have nothing to compare it with. Dealer has no experience of mods.
Any pics or identifying features to confirm I actually have mods? Or can Simon at factory confirm my car has these?
Brian.
brianj said:
Ordered the brake mods for my recently delivered GTO3 (202)having read good reviews here. Brake pedal seems to sink well below level of accelerator under braking - so not well set up for heel and toe.
As dealer is 100 miles away and memories of test drive 7 months ago are hazy, I have nothing to compare it with. Dealer has no experience of mods.
Any pics or identifying features to confirm I actually have mods? Or can Simon at factory confirm my car has these?
Brian.
Brian, as far as I know, the faceplate of the accelerator pedal should be angled to the left (ie:towards the brake pedal) on the modified pedal setup. On the standard set-up the facing is flat (ie: as in most cars). Not sure if this helps?!
Brian,
Yes, your car definitely has the brake upgrade.
However, it should have a nice solid brake pedal which should make heel and toeing intuitive. If it does not, then may I suggest that you return it to your dealer to have the brakes bled - this is going to be the most likely cause of the soft pedal.
While you're there, it may be worth asking for a drive in the dealer's demo: if it doesn't have the upgrade, you should notice a difference, and if it does, then you have a benchmark for your own car.
Please let me know how you get on.
Simon
Yes, your car definitely has the brake upgrade.
However, it should have a nice solid brake pedal which should make heel and toeing intuitive. If it does not, then may I suggest that you return it to your dealer to have the brakes bled - this is going to be the most likely cause of the soft pedal.
While you're there, it may be worth asking for a drive in the dealer's demo: if it doesn't have the upgrade, you should notice a difference, and if it does, then you have a benchmark for your own car.
Please let me know how you get on.
Simon
Gosh! Thanks - this site has all the answers - and quickly.....
No, my car does not have the altered pedals and from the feel of the brakes, not sure I have solid brake lines - where is it easiest to spot?
Is this now a factory job to upgrade? I paid for it as an original fitment.
Brian.
No, my car does not have the altered pedals and from the feel of the brakes, not sure I have solid brake lines - where is it easiest to spot?
Is this now a factory job to upgrade? I paid for it as an original fitment.
Brian.
Brian,
I have to offer my apologies. While we have fitted the copper-nickel brake lines, we have failed to replace the pedals for the revised items, which are part of the upgrade.
Since this is clearly our fault, we will send an engineer up to Scotland on the 20th March and make the pedal upgrade. He will also test your car, and if the system needs bleeding he will deal with this as well.
Please e-mail me at simon.hucknall@noblecars.com to confirm final arrangements.
Regards,
Simon Hucknall
Press Officer
Noble Automotive Ltd.
01455 844 052
I have to offer my apologies. While we have fitted the copper-nickel brake lines, we have failed to replace the pedals for the revised items, which are part of the upgrade.
Since this is clearly our fault, we will send an engineer up to Scotland on the 20th March and make the pedal upgrade. He will also test your car, and if the system needs bleeding he will deal with this as well.
Please e-mail me at simon.hucknall@noblecars.com to confirm final arrangements.
Regards,
Simon Hucknall
Press Officer
Noble Automotive Ltd.
01455 844 052
Hey Simon, my 'Noble' mug of tea has gone cold. Could you send out your resident tea-maker to fix this major issue. Thanks ashp said:Special in the sense of what? Noble made a mistake and has offered to put it right. If that makes it "special", it also paints a depressingly grim picture of British industry as a whole.
Every time I see a story like this, I think what a special company Noble is. Long may your ideals of Customer Service prevail
Marlon said:For me, Noble is special in that they are prepared to do it on a public forum.
Noble made a mistake and has offered to put it right. If that makes it "special", it also paints a depressingly grim picture of British industry as a whole.
Name any other non-UK manufacturer that would be so honest?
For me, an honest supplier is worth its weight in gold.
J
Marlon said:
Noble made a mistake and has offered to put it right. If that makes it "special", it also paints a depressingly grim picture of British industry as a whole.
Bullseye! British industry on the whole IS depressingly grim. That's why it's worthy of remark when someone bucks the trend. Not because Noble is doing anything it shouldn't do, but because 'normal procedure' is for most companies to try and avoid taking responsibility for their failings. No more, no less!
joust said:
For me, Noble is special in that they are prepared to do it on a public forum.
Name any other non-UK manufacturer that would be so honest?
For me, an honest supplier is worth its weight in gold.
J
Absolutely agree with you.
Saying that, if I was in Lee's position I'm not sure that I would advocate my marketing/PR team being quite so "involved" on the forum, but it's certainly a bold approach and I'm sure we all appreciate it.
Web-chat is ultimately an expensive (time consuming) and unmeasurable way of reaching a relatively small (and volatile!) audience - a risky policy in my book.
As a discussion point: Noble should be careful not to become a "hostage to fortune" thorugh such pro-active on-line debate and transparency on "customer service" issues. If it went away, how would we feel? How much "less special" would they be?
I don't want to detract from Noble at all, especially Simon for his valuable contributions, but IMO it's not Simon's place to do the job of his dealers. Maybe if some dealers (in general - naming no names) had more day-to-day contact with the their customers and the factory they would do a better job...
As you say, honesty and integrity are qualities that Noble clearly have in abundance - and that does make them a great company - it's just a shame that the same values aren't more regularly displayed by the "customer facing" organisations of other British busineses.
Marlon,
For sure, involving myself on forums like PH is an unconventional approach. Far from encroaching on my time, I see this as a vital part of my job. Yes, I'm only directly communicating with a small number of owners and enthusiasts, but there are many more who visit this site to discover more about the brand who we do not hear from: I have to consider these people, too. Anyway, at a guess, I'm dealing with 10 per cent of our existing owners, who often provide vital feedback to us at the factory.
Naturally, we are always keen for owners to use their dealers as a primary point of contact: it is more convenient for owners and, if they maintain the car regularly, dealers will know its history more intimately.
And finally, love 'em or hate 'em, forums often generate mis-information and wide-of-the-mark rumours. For a small company like Noble, that can often mean people new to the brand being unnecessarily put off buying one of our cars. Not good.
My job is to communicate with the public and press over ALL issues regarding Noble, and I will continue to do so.
For sure, involving myself on forums like PH is an unconventional approach. Far from encroaching on my time, I see this as a vital part of my job. Yes, I'm only directly communicating with a small number of owners and enthusiasts, but there are many more who visit this site to discover more about the brand who we do not hear from: I have to consider these people, too. Anyway, at a guess, I'm dealing with 10 per cent of our existing owners, who often provide vital feedback to us at the factory.
Naturally, we are always keen for owners to use their dealers as a primary point of contact: it is more convenient for owners and, if they maintain the car regularly, dealers will know its history more intimately.
And finally, love 'em or hate 'em, forums often generate mis-information and wide-of-the-mark rumours. For a small company like Noble, that can often mean people new to the brand being unnecessarily put off buying one of our cars. Not good.
My job is to communicate with the public and press over ALL issues regarding Noble, and I will continue to do so.
Well said Simon. I'd guess more than 10% of the owners are on PH. How many M12's have Noble now made?
Can you confirm the rumour I hear from reliable sources that the spare rocker button on the center console (originally the turbo-off switch) is being upgraded to act as a Turbo-Boost button to enable us owners to jump random objects - a.k.a. Kit from Knight Rider.
Thanks.
Can you confirm the rumour I hear from reliable sources that the spare rocker button on the center console (originally the turbo-off switch) is being upgraded to act as a Turbo-Boost button to enable us owners to jump random objects - a.k.a. Kit from Knight Rider.
Thanks.
I'm glad some of you other guys chipped in on this thread. I felt like I should have retracted my earlier comment which was well-intended, as I for me the personal support that Noble offer is part of my purchasing decision. 57k is a lot of money to me, and I'm sure, many other owners or prospective owners. I want to feel I'm buying into something more special than e.g.911 and I think this aspect is an important benefit of buying a Noble. 
On the whole you seem to do a pretty good job. Gassing Station | Noble | Top of Page | What's New | My Stuff