Kia 7 Year Warranty - Real Life Experience
Discussion
Thought I would post about some recent real life experience with Kia's 7 Year Warranty as I know some people are still sceptical about what it covers.
My wife's 2016 Kia Soul with 61k miles was recently in for a service and MOT at our local Kia Dealership.
Got a call from the service manager to advise that the following needed replaced;
-Both front lower ball joints
-Both rear brake pipes
-Air Conditioning Condenser
-Main Radiator
Thankfully all of the above was covered by warranty and therefore only the service was payable.
Despite the cars age and mileage we still have 12 months warranty left. The car will be booked in prior to this ending next year so that if there are any issues at this point it will still be covered.
Can't recommend the brand highly enough.
My wife's 2016 Kia Soul with 61k miles was recently in for a service and MOT at our local Kia Dealership.
Got a call from the service manager to advise that the following needed replaced;
-Both front lower ball joints
-Both rear brake pipes
-Air Conditioning Condenser
-Main Radiator
Thankfully all of the above was covered by warranty and therefore only the service was payable.
Despite the cars age and mileage we still have 12 months warranty left. The car will be booked in prior to this ending next year so that if there are any issues at this point it will still be covered.
Can't recommend the brand highly enough.
Me too, broken front spring I thought this would not be covered as probably caused by pothole.
No, covered by warranty I was informed. Problem was no spring available in Europe or even the factory.
Local dealer was in contact with Kia and an alternative was found, fitted at no cost pleasantly surprised
Car is now 8 years old outside warranty only done 8k miles, we are both retired, what is point of replacing? Only problem has been engine light was on, camshaft position sensor replaced however there are two, it is a dohc engine and local garage replaced one without finding which of the two sensors was faulty.
Car has been excellent otherwise, had to scrap four tyres because they were cracked on walls, hardly a fault of Kia though just lack of use. I do not scrimp on tyres or brakes.
Best pleased with car
No, covered by warranty I was informed. Problem was no spring available in Europe or even the factory.
Local dealer was in contact with Kia and an alternative was found, fitted at no cost pleasantly surprised
Car is now 8 years old outside warranty only done 8k miles, we are both retired, what is point of replacing? Only problem has been engine light was on, camshaft position sensor replaced however there are two, it is a dohc engine and local garage replaced one without finding which of the two sensors was faulty.
Car has been excellent otherwise, had to scrap four tyres because they were cracked on walls, hardly a fault of Kia though just lack of use. I do not scrimp on tyres or brakes.
Best pleased with car
When we bought my wife's Sportage (four years old at the time), one of the services wasn't done at the 12 month interval (think it might have been a bit later at 18 months), so I was worried it would have voided the warranty.
I was going to walk away from buying the car, but then the dealer added a three-year Warrantywise warranty for peace of mind to make up for the potential loss of the remaining three years with Kia. However at our first service, they replaced a couple of suspension bushes and only told me afterwards it was all sorted on the Kia warranty, no quibbles at all.
Nearly two years and 20k miles in that's all the car has needed doing, really impressed with it as a family car.
I was going to walk away from buying the car, but then the dealer added a three-year Warrantywise warranty for peace of mind to make up for the potential loss of the remaining three years with Kia. However at our first service, they replaced a couple of suspension bushes and only told me afterwards it was all sorted on the Kia warranty, no quibbles at all.
Nearly two years and 20k miles in that's all the car has needed doing, really impressed with it as a family car.
The missus had a spring replaced on her Picanto under warrany after it went ping going over a speed hump.
I've had a new head unit, rear trailing arms, new seat cover and new alloys (the diamond cut ones were corroding at the sharp edges of the spokes) on my Sportages over the years, all without quibble and at no cost.
I've had a new head unit, rear trailing arms, new seat cover and new alloys (the diamond cut ones were corroding at the sharp edges of the spokes) on my Sportages over the years, all without quibble and at no cost.
Got a Kia and it needed two new glow plugs. It was a bit of a faff getting the dealer to agree it was a glow plug issue as they were adamant that it was a petrol filter issue as there had been a recent recall but once they agreed with me it was very straight forward. They also replaced the OSR door due to corrosion as well.
For a bit of balance, one of mine is 6 years old and has no issues with brake pipe corrosion. Our one and only claim was for a snapped front spring. Not at all unusual, especially for a car that does a lot of town miles.
Will it get to 15years? I'm running it into the ground so let's find out....
Will it get to 15years? I'm running it into the ground so let's find out....
CoolHands said:
Yeah I was being a bit facetious but overall I think they’re fairly cheaply made and aren’t going to last particularly well.
Cheaply made when compared to what though? Stuff costing twice the price? My work colleagues 5 Yr old, 65k miles Audi S5 crapped it's timing chain 2 weeks ago. He's got a bill for thousands on the way.... My (same age) cheapy Kia is still plodding along quite nicely.
YMMV.
I ran a 2008 Kia Ceed petrol for 7 years and 99000 miles, with just a spring and something to do with the power steering replaced under warranty. Car cost me £10k new.
Replaced it with a late 2009 Ceed SW diesel with very low mileage. Bit of a mistake in hindsight as the elderly driver had seriously worked the clutch which went at 65000 miles (and 10 years). The gearbox failed shortly after. Scrappy gearbox for £800 fitted kept it on the road (clutch and DMF were expensive though).
Still drives great. Only thing to watch for on older Kias is rust to the inside top of the rear doors due to a flaw in the seal design. Will get that looked at soon. But for a 12.5 year old car, it's doing well still.
Just bought a 7 year old Kia Carens to run alongside it, market is crazy for anything newer!!
Replaced it with a late 2009 Ceed SW diesel with very low mileage. Bit of a mistake in hindsight as the elderly driver had seriously worked the clutch which went at 65000 miles (and 10 years). The gearbox failed shortly after. Scrappy gearbox for £800 fitted kept it on the road (clutch and DMF were expensive though).
Still drives great. Only thing to watch for on older Kias is rust to the inside top of the rear doors due to a flaw in the seal design. Will get that looked at soon. But for a 12.5 year old car, it's doing well still.
Just bought a 7 year old Kia Carens to run alongside it, market is crazy for anything newer!!
solo2 said:
Got a Kia and it needed two new glow plugs. It was a bit of a faff getting the dealer to agree it was a glow plug issue as they were adamant that it was a petrol filter issue as there had been a recent recall but once they agreed with me it was very straight forward. They also replaced the OSR door due to corrosion as well.
A car that has glow plugs and a petrol filter? I owned a 2009 Cee'd (stupid name) which (under warranty) required a new cambelt pre-tensioner, a new wheel bearing, all the side doors getting a respray too. And when aged six years and ten months, the main dealers did a load of other stuff to it under warranty.
I never got all the invoices for what they'd supposedly done.
I did however find their servicing costs to be extortionate and I now find that my old KIA is worth as much now as what I sold it for in 2016.
I never got all the invoices for what they'd supposedly done.
I did however find their servicing costs to be extortionate and I now find that my old KIA is worth as much now as what I sold it for in 2016.
PHZero said:
I owned a 2009 Cee'd (stupid name) which (under warranty) required a new cambelt pre-tensioner, a new wheel bearing, all the side doors getting a respray too. And when aged six years and ten months, the main dealers did a load of other stuff to it under warranty.
I never got all the invoices for what they'd supposedly done.
I did however find their servicing costs to be extortionate and I now find that my old KIA is worth as much now as what I sold it for in 2016.
Is this the reason for the long warranty? So they can stitch you up with extortionate service bills for 7 years?I never got all the invoices for what they'd supposedly done.
I did however find their servicing costs to be extortionate and I now find that my old KIA is worth as much now as what I sold it for in 2016.
fourstardan said:
I've just bought a Kia that's low mileage and still with 2 years warranty left.
Im worried I've not got enough warranty when I read posts like this from OP.
Somebody reassure me lol
Behave. Mine is 4 years old, so 3 left.Im worried I've not got enough warranty when I read posts like this from OP.
Somebody reassure me lol
Mrs' car is 6, so I've 1 left on that.
That's 3 more than if I'd bought a ford/Peugeot/audi etc.
lornemalvo said:
Is this the reason for the long warranty? So they can stitch you up with extortionate service bills for 7 years?
You can have it serviced wherever you like..Block exemption rules. I take mine to the dealer just make life easy. Most services have been be in the £200-£300 range. Seems fair to me.
Gassing Station | Hyundai & Kia | Top of Page | What's New | My Stuff