Selling with Motorway

[CopperBolt]

Couldn’t see a ‘selling’ sub forum so:

Have just had an offer from Motorway. Happy to accept it. It says though on sale money will appear in your account within 24 hours. Obv I’m not going to let a stranger disappear with my car with no money handed across/bank transferred.
Anyone know how it works? What to do?

Thanks

[Jimjimhim]

When I sold a car through motorway the dealer came over, checked the car, then transferred the cash while we were both sat in the car, I checked my bank and the money was there straight away.

[CopperBolt]

Jimjimhim said:

When I sold a car through motorway the dealer came over, checked the car, then transferred the cash while we were both sat in the car, I checked my bank and the money was there straight away.

Sounds good. Also best to accompany if they want a test drive I guess.
Thanks

[Rotaree]

I sold through Motorway and the purchasing dealer sent a driver down (I'm in west Cornwall). I picked the driver up from the station in the car, which was enough for a test drive as far as he was concerned. He checked the car over back at my place to confirm it was as described (which it was, I had listed every single thing that might detract) then he phoned the dealer, confirmed all was fine, we had a coffee while the money was transferred into my account, I transferred it straight into another account (I'm never sure whether money can be taken back but I always err on the side of caution!) then the driver went on his way in what was no longer my car. The whole process took about 45 minutes and was very straightforward.

[Mikebentley]

Rotaree said:

I sold through Motorway and the purchasing dealer sent a driver down (I'm in west Cornwall). I picked the driver up from the station in the car, which was enough for a test drive as far as he was concerned. He checked the car over back at my place to confirm it was as described (which it was, I had listed every single thing that might detract) then he phoned the dealer, confirmed all was fine, we had a coffee while the money was transferred into my account, I transferred it straight into another account (I'm never sure whether money can be taken back but I always err on the side of caution!) then the driver went on his way in what was no longer my car. The whole process took about 45 minutes and was very straightforward.

Exactly as this for me, the garage sent an agency collection driver. I was very glad I immediately informed DVLA online and screen shotted the confirmation that the transfer of ownership was done at 1745hrs. This was because the next morning at 01:30hrs the stupid delivery driver triggered an average speed camera on the M1. About 5 days later I received a notice of intended prosecution from a Police force and the evidence I had of the screen grab and Motorway emails confirming I didn’t own it after 1745hrs on the day were perfect for the Police to pursue the delivery driver.

Very impressed with Motorway as a platform.

[Jamescrs]

Jimjimhim said:

When I sold a car through motorway the dealer came over, checked the car, then transferred the cash while we were both sat in the car, I checked my bank and the money was there straight away.

This was my experience too, dealer travelled from Wales to Leeds and I picked him up at train station in the car

[Auto810graphy]

CopperBolt said:

Couldn’t see a ‘selling’ sub forum so:

Have just had an offer from Motorway. Happy to accept it. It says though on sale money will appear in your account within 24 hours. Obv I’m not going to let a stranger disappear with my car with no money handed across/bank transferred.
Anyone know how it works? What to do?

Thanks

Just a heads up it’s the buying dealer that pays you and not Motorway, unless the dealer uses “Motorway Pay” but the condition of this is the car is paid when the driver collects. Motorway Pay basically allows a dealer / buyer have money on account with Motorway who will pay the seller directly once a car is inspected.

I would not allow any car leave until you have seen cleared funds hit your account.

[CopperBolt]

Auto810graphy said:

I would not allow any car leave until you have seen cleared funds hit your account.

Indeed. Although how you know its cleared Im not sure. I imagine I'll just see a large lump sum on my account after a bank transfer in.

Thanks.

[Jimjimhim]

CopperBolt said:

Auto810graphy said:

I would not allow any car leave until you have seen cleared funds hit your account.

Indeed. Although how you know its cleared Im not sure. I imagine I'll just see a large lump sum on my account after a bank transfer in.

Thanks.

I would class money in my account as cleared

[tricknot]

Sold our 5yr old X5 via Motorway; winning offer came from a prestige used car dealership I'd heard of. Chap turned up as arranged (nice guy, just did this for a living, i.e. picking up cars), spent a few minutes giving it quick once over (no test drive) - phoned back to dealer, they authorised fund transfer (approx 27k). Arrived in my bank with 20 mins, and then he was off. All great, I'd have no qualms about using again.

However my best mate tried to sell his old C Class estate (approx £5k) via Motorway - had 2 'characters' drive up from Brum to North Lancashire to pick up. One tried to distract him while the other dropped some oil on his drive, and attached some ste rusty clips to his exhaust (kid you not) and them tried to tell him it was misdescribed and only worth £500. Mate told them to do one. Put their 'boss' on phone who tried to get shirty and wanted reimbursing for wasted journey up. They did bugger off but he was left a bit stressed by it. Sold it locally in end.

[Scrump]

Have sold two cars via motorway. In both cases the money was in my account before the car was driven away.

[Jayho]

tricknot said:

Sold our 5yr old X5 via Motorway; winning offer came from a prestige used car dealership I'd heard of. Chap turned up as arranged (nice guy, just did this for a living, i.e. picking up cars), spent a few minutes giving it quick once over (no test drive) - phoned back to dealer, they authorised fund transfer (approx 27k). Arrived in my bank with 20 mins, and then he was off. All great, I'd have no qualms about using again.

However my best mate tried to sell his old C Class estate (approx £5k) via Motorway - had 2 'characters' drive up from Brum to North Lancashire to pick up. One tried to distract him while the other dropped some oil on his drive, and attached some ste rusty clips to his exhaust (kid you not) and them tried to tell him it was misdescribed and only worth £500. Mate told them to do one. Put their 'boss' on phone who tried to get shirty and wanted reimbursing for wasted journey up. They did bugger off but he was left a bit stressed by it. Sold it locally in end.

Think with motorway it's very much dependant on the winning bidder / garage. Very much an eBay for those who have signed up to Motorway. I had my daily on Motorway and accepted a bid for less than my reserve. With my description and photos I had pointed out all blemishes and the price which the winning bidder had was £400 less than my reserve. Got a call from the garage and I get a story from the garage that it was his colleague who had bid on this without realising that I was based on the other side of the country. Not much bother, there's an airport near by so could pick him up if necessary. He says he'll see if there's some other cars from my local area where they can buy a few and transport down together.

A few days later I get a call from the garage backing out of the deal as they had checked the MOT and complained about the advisories. Bearing in mind that this information was all available to them prior to their bid as Motorway provide the reg plate and I had a detailed description of any imperfections. The guys backing out of the deal and I really couldn't be bothered talking to him if he was not wanting to honour his bid, so I said I'd let Motorway know and have it re advertised.

Before I managed to get in contact with Motorway he had already contacted them and listed a bunch of things which I had "failed to disclose". The Motorway agent was very much on the dealers side saying that I am welcome to re advertise through them but to disclose all the additional damages... In my mind, there was nothing left to disclose and told them as such. The photos and the damage report was sufficient and the MOT history which is available to them noted all the advisories. My feeling was that someone from the dealership had bid on the car without realising the geographical difference and they were looking for a way to back out, and I had informed Motorway agent as such. They were uninterested.

I ended up putting it through Cazoo with the same level of detail and used the same photos as I did for Motorway. Got an agreed price which was similar to the winning Motorway bid. Someone came, took the paperwork, spent about 30-40 minutes looking at the car and the disclosed imperfections. Noted that other than the imperfections I informed them of, the rest of the car was in great condition for a 14 year old car. They even told me that there were a couple of areas where I said were imperfections which they wouldn't have picked up / noted or penalised me on.

Pick up agent phone Cazoo to confirm the car was good and I get a call to confirm my bank details from Cazoo. 5 minutes after the money arrived in my account and the car was driven away.

[Robertb]

tricknot said:

Sold our 5yr old X5 via Motorway; winning offer came from a prestige used car dealership I'd heard of. Chap turned up as arranged (nice guy, just did this for a living, i.e. picking up cars), spent a few minutes giving it quick once over (no test drive) - phoned back to dealer, they authorised fund transfer (approx 27k). Arrived in my bank with 20 mins, and then he was off. All great, I'd have no qualms about using again.

However my best mate tried to sell his old C Class estate (approx £5k) via Motorway - had 2 'characters' drive up from Brum to North Lancashire to pick up. One tried to distract him while the other dropped some oil on his drive, and attached some ste rusty clips to his exhaust (kid you not) and them tried to tell him it was misdescribed and only worth £500. Mate told them to do one. Put their 'boss' on phone who tried to get shirty and wanted reimbursing for wasted journey up. They did bugger off but he was left a bit stressed by it. Sold it locally in end.

That's worrying... it would make sense for vendors to be able to 'rate' the buyers like eBay, to warn other people of dodgy practices. Did Motorway have anything to say about crooks using their platform?

[Auto810graphy]

Jayho said:

Think with motorway it's very much dependant on the winning bidder / garage. Very much an eBay for those who have signed up to Motorway. I had my daily on Motorway and accepted a bid for less than my reserve. With my description and photos I had pointed out all blemishes and the price which the winning bidder had was £400 less than my reserve. Got a call from the garage and I get a story from the garage that it was his colleague who had bid on this without realising that I was based on the other side of the country. Not much bother, there's an airport near by so could pick him up if necessary. He says he'll see if there's some other cars from my local area where they can buy a few and transport down together.

A few days later I get a call from the garage backing out of the deal as they had checked the MOT and complained about the advisories. Bearing in mind that this information was all available to them prior to their bid as Motorway provide the reg plate and I had a detailed description of any imperfections. The guys backing out of the deal and I really couldn't be bothered talking to him if he was not wanting to honour his bid, so I said I'd let Motorway know and have it re advertised.

Before I managed to get in contact with Motorway he had already contacted them and listed a bunch of things which I had "failed to disclose". The Motorway agent was very much on the dealers side saying that I am welcome to re advertise through them but to disclose all the additional damages... In my mind, there was nothing left to disclose and told them as such. The photos and the damage report was sufficient and the MOT history which is available to them noted all the advisories. My feeling was that someone from the dealership had bid on the car without realising the geographical difference and they were looking for a way to back out, and I had informed Motorway agent as such. They were uninterested.

I ended up putting it through Cazoo with the same level of detail and used the same photos as I did for Motorway. Got an agreed price which was similar to the winning Motorway bid. Someone came, took the paperwork, spent about 30-40 minutes looking at the car and the disclosed imperfections. Noted that other than the imperfections I informed them of, the rest of the car was in great condition for a 14 year old car. They even told me that there were a couple of areas where I said were imperfections which they wouldn't have picked up / noted or penalised me on.

Pick up agent phone Cazoo to confirm the car was good and I get a call to confirm my bank details from Cazoo. 5 minutes after the money arrived in my account and the car was driven away.

From experience and feedback from other dealers Motorway normally back the seller rather than the dealer.

In regards you points, on the listing page there is a Google map showing the town a car is in plus distance from the bidders registered postcode and an estimated delivery price. They also automatically list the latest MOT and advisories.

[Jayho]

Auto810graphy said:

From experience and feedback from other dealers Motorway normally back the seller rather than the dealer.

In regards you points, on the listing page there is a Google map showing the town a car is in plus distance from the bidders registered postcode and an estimated delivery price. They also automatically list the latest MOT and advisories.

So the bidder knew the distance, seen all the imperfections I pointed out and seen all the latest advisories. The dealer never even came to view the car, so what "undisclosed damage" could they have reported to Motorway? The way the dealer was talking to me, it was the previous advisories which he had concerns about and saying that I should have disclosed them.

All I got from Motorway agent was that the dealer is pulling out as I didn't disclose all damages and that I needed to disclose it all before relisting. I genuinely didn't have anything additional to what I had listed and what was an advisory on the previous MOTs.

[Coldplaya]

Sold my 2013 honda civic via motorway earlier this year.
Process was simple enough, received a winning bid I was happy with. I'd been very honest in my ad, good pictures of damages etc.

Dealer turned up and was a small back street type dealer, quite typical I guess of the ~£5k budget area. Knew exactly how it would go as soon as he turned up from Oldham...

Instantly started telling me the turbo was on it's way out, tyres were cracked and suspension was old. I knew it'd retail for ~£6k and was happy with £4.3k as the winning bid. He instantly said he'll only buy it for £3.7k so I told him to do one, car is solid & I know it's worth £6k all day on forecourt particularly at the moment. In the end I got him back up to £4.15k but he really wasn't happy even at that price. I guess for him it's worth a try, if it succeeds 5 /10 times he's getting great margin.

Lo and behold he then listed at £6.2k, no mention of the supposedly screwed turbo, did mention the great condition tyres though. Shysters.

[A.J.M]

Jimjimhim said:

When I sold a car through motorway the dealer came over, checked the car, then transferred the cash while we were both sat in the car, I checked my bank and the money was there straight away.

This was my experience as well.

Sold the OHs Polo through them in December.
Their guide was nice and easy for getting the pictures etc.
Then called them to go through the details to be 100% sure.
Car went to their auction and made what the reserve was.

Buyer was a dealer we bought the MILs fiesta from.
Zero hassle with buyer on the phone and when he turned up, car was exactly how I described it.
We got about £1400 more than the main dealer we tried to sell it back to.