Am I entitled to return faulty car after warranty ??
Discussion
I bought a Nissan juke in April and had loads of odd issues ( first being sold as one owner when logbook came as 2 , second full year of mot when It actually only had 6 months due to “being advertised too long “ anyway he did a new MOT and no advisories. I reported an issue of it feeling unsteady and bumpy but they didn’t see a problem . Now my 1 month warranty has run out (by a month ) and the shock absorber has collapsed , corrosion to suspension leg and ball joint play . Not to mention warning lights of abs sensors ( I get it , this happens ) the mot was done by them in April with no advisories apart from a new tyre I had to buy . I just annoyed as I spent over 4k on a car that’s meant to be fit and safe for myself and 4 kids and it’s never ending ! Do I have a leg to stand on or do I suck it up and pay £400 to fix it .
Helloyou33 said:
I bought a Nissan juke in April and had loads of odd issues ( first being sold as one owner when logbook came as 2
At the point of sale there was one previous owner and one current owner, making 2 on the log bookHelloyou33 said:
second full year of mot when It actually only had 6 months due to “being advertised too long “ anyway he did a new MOT and no advisories.
They put a new MOT on it, so no issues there.Helloyou33 said:
I reported an issue of it feeling unsteady and bumpy but they didn’t see a problem . Now my 1 month warranty has run out (by a month ) and the shock absorber has collapsed , corrosion to suspension leg and ball joint play . Not to mention warning lights of abs sensors ( I get it , this happens ) the mot was done by them in April with no advisories apart from a new tyre I had to buy .
if the shock absorber collapsed after 2 months, then that would be unlikely to be picked up at the time.Did the warning lights come on 2 months ago, or more recently?
Helloyou33 said:
I just annoyed as I spent over 4k on a car that’s meant to be fit and safe for myself and 4 kids and it’s never ending ! Do I have a leg to stand on or do I suck it up and pay £400 to fix it .
You can ask the dealer nicely, but suspect there will be little forthcoming on a £4k car.I assumed as it was sold as I previous owner then the garage doesn’t count as a further owner or keeper as they fill in a separate form to not go on the log book? the ABS light was flashing on and off after I bought it , I brought it up with the sales man and he said that was normal . But never had a car randomly do that , then a week or two ago it came on and stayed on . Didn’t have any other warning lights though . When I bought the car with full MOT and no advisories I took it to get check and was told the ball joint on one side was an MOT failure , hence why I took it back for a full MOT and to get repaired ( not sure why this wasn’t on the initial advisory if it was advertised with brand new MOT but had not been “moved in 6 months “ does corrosion not have a longer warranty period anyway tho ?
Helloyou33 said:
I’ll have a look at that ! Thank you . I don’t expect to have it refunded but would be nice if they offered to pay for repairs as I thought rust and corrosion I thought had a longer warranty ?
I think you are confusing the totally unrelated practice of some manufacturers warrantying the bodywork of new cars for longer than the mechanical parts.James_33 said:
Someone may correct me but aren't you covered by the consumer rights act for UP to 6 months from date of purchase?
Highly doubt you'll be able to reject it but if you are lucky you may get a goodwill gesture.
(Wouldn't hold my breath though)
CRA covers faults so my guess is that a shock absorber reaching the end of its natural life would not be classed as a fault at the point of sale, in a similar way to a tyre not being covered if it becomes worn below the legal limit.Highly doubt you'll be able to reject it but if you are lucky you may get a goodwill gesture.
(Wouldn't hold my breath though)
The ABS sensor is a different matter potentially. A faulty ABS sensor would class as a fault not a wear-and-tear item.
Structural corrosion after two months sounds like a fault which was present when then car was sold.
So there might be some CRA remedy for that.
OTOH, I agree with the view that old cars need money spent on them, and £400 to sort a car you've just bought is 'run of the mill'.
If you'd paid £40k for the car, 400 quid would be a drop in the ocean and you wouldn't notice.
The sting in the tail is that if you rejected the car and got your money back, you're back to square one, you have no car, you need to find a better one.
So there might be some CRA remedy for that.
OTOH, I agree with the view that old cars need money spent on them, and £400 to sort a car you've just bought is 'run of the mill'.
If you'd paid £40k for the car, 400 quid would be a drop in the ocean and you wouldn't notice.
The sting in the tail is that if you rejected the car and got your money back, you're back to square one, you have no car, you need to find a better one.
James_33 said:
Someone may correct me but aren't you covered by the consumer rights act for UP to 6 months from date of purchase?
Highly doubt you'll be able to reject it but if you are lucky you may get a goodwill gesture.
(Wouldn't hold my breath though)
CRA covers faults so my guess is that a shock absorber reaching the end of its natural life would not be classed as a fault at the point of sale, in a similar way to a tyre not being covered if it becomes worn below the legal limit.Highly doubt you'll be able to reject it but if you are lucky you may get a goodwill gesture.
(Wouldn't hold my breath though)
The ABS sensor is a different matter potentially. A faulty ABS sensor would class as a fault not a wear-and-tear item.
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