End of lease BCA failed to collect

[ImNoTelling]

Hi,

I've got a Mercedes eVito on lease, it was due to be collected on 10/05/24. No one arrived (apparently the truck broke down).

After some advice on who is responsible for the van now. I'm guessing it's going to be sat out on the street for a while...

This is all the lease agreement says



Do I need to insure it?

Should I transfer the V5 to Merc?

They have shafted me before on a return (imaginary damages). My thinking is if they find any damage (there's none) on this one I'll just say it happened after 10/05/2024 so not my problem.

Anyone had similar?

[Luke.]

Take photos and I'd leave it at that. Not your problem.

[ImNoTelling]

Luke. said:

Take photos and I'd leave it at that. Not your problem.

Yeah, I've done that. So have BCA. Someone arrived, took photos and left, he said the truck would be here "after lunch" to collect.

I waited until 4 then phoned them, they said they would be here on Monday (today). I have my doubts.

[LooneyTunes]

ImNoTelling said:

Yeah, I've done that. So have BCA. Someone arrived, took photos and left, he said the truck would be here "after lunch" to collect.

I waited until 4 then phoned them, they said they would be here on Monday (today). I have my doubts.

If you’ve signed all of the handover paperwork, it’s no longer yours?

Did you do V5 transfer online?

[ImNoTelling]

LooneyTunes said:

If you’ve signed all of the handover paperwork, it’s no longer yours?

Did you do V5 transfer online?

I've not signed anything.

The guy arrived, took photos and left. He has emailed me a report which says the vehicle was clean inside and out, the V5 is present and both keys are there. Also noted that it was sunny.

I haven't transferred the v5 yet but I'm considering it.

[Debaser]

Similar happened to me, I called the finance company (VWFS in my case) and they told me I was no longer responsible for the car, and they would insure it. I left it on the road and a few days later someone came to collect. One difference is when I leased I never had a copy of the V5.

If I were you I'd call the finance company to check.

[RSTurboPaul]

ImNoTelling said:

LooneyTunes said:

If you’ve signed all of the handover paperwork, it’s no longer yours?

Did you do V5 transfer online?

I've not signed anything.

The guy arrived, took photos and left. He has emailed me a report which says the vehicle was clean inside and out, the V5 is present and both keys are there. Also noted that it was sunny.

I haven't transferred the v5 yet but I'm considering it.

They said they would return on Monday / today.

It is still today for another 11 hours.

Perhaps premature to be transferring V5s at this point in time?

[LooneyTunes]

If the lease has now expired, and you’ve had the end of lease inspection; I’d be finishing the admin and transferring the v5 online (the details were probably in the pre-handover pack).

[ImNoTelling]

RSTurboPaul said:

They said they would return on Monday / today.

It is still today for another 11 hours.

Perhaps premature to be transferring V5s at this point in time?

Probably.

They've only got until 4:30 - that's what time we close (I live about 10 miles away). I'm willing to be reasonable on that though - despite knowing that they won't return the favour.

[ImNoTelling]

Oh well, they came to collect today after all.

Now to wait for my vehicle return standards invoice...

[mickythefish]

I think the law of bailment would still apply, therefore insure it take care of it, and potentially claim money back.

https://hallellis.co.uk/bailment/

[MattyD803]

Slightly O/T, but I've had 5 leases, through 4 different funders/providers and never once been provided with a V5? Why would they as ownership/registered keeper never moves across to the lease holder?

[-Cappo-]

MattyD803 said:

Why would they as ownership/registered keeper never moves across to the lease holder?

And neither does it if you have the V5 in your name.

This should be a sticky, the number of times it crops up.

[Luke.]

MattyD803 said:

Slightly O/T, but I've had 5 leases, through 4 different funders/providers and never once been provided with a V5? Why would they as ownership/registered keeper never moves across to the lease holder?

Merc gave me the V5 in my name with my EQC lease too...

[MattyD803]

I'd have just assumed that providing the V5 (i.e. an official document of which there is only a single copy available) is unnecessary risk / admin to hand out to someone who is 'renting the car' and expect to be given back, when it could just be held centrally....?

There you go....every day is a school day on PH!