AA approved used car
Discussion
Hello,
So I’ve been asked if there is any recourse on this but I don’t know so thought I’d ask here.
Friend has purchased a car from a big outfit that boasts about it being AA inspected etc (I know for one that’s not worth the paper it’s written on)
However, the car was inspected and listed as having Goodyears all round with 5-6mm
He gets the car and the front has ditch-finders of some sort fitted.
He has taken the car to the local Mercedes dealer for a recall and they advised wipers are smearing and juddering (they are - but it’s minor in the grand scheme)
Lastly, either the pump / tyre compressor missing or it’s been removed from the car, as have the mats (he knew about the mats as they upsell their s
tty mats.
So can he / should he do anything? I mean I guess it’s exactly what to expect from AA inspected car mobs?
He did pay by card and is annoyed at the tyres as that’s going to cost £300 odd for a new pair.
The pump and wipers are minor at like £50 and mats probably he can eBay.
What’s the general consensus on here - apart from not buying from these sorts…
He’s within 30 days and paid via card - he seems tempted to explore raising a complaint and a S75 for tyres.
I’m not sure that it’ll be successful or not - what would PH do?
So I’ve been asked if there is any recourse on this but I don’t know so thought I’d ask here.
Friend has purchased a car from a big outfit that boasts about it being AA inspected etc (I know for one that’s not worth the paper it’s written on)
However, the car was inspected and listed as having Goodyears all round with 5-6mm
He gets the car and the front has ditch-finders of some sort fitted.
He has taken the car to the local Mercedes dealer for a recall and they advised wipers are smearing and juddering (they are - but it’s minor in the grand scheme)
Lastly, either the pump / tyre compressor missing or it’s been removed from the car, as have the mats (he knew about the mats as they upsell their s
tty mats.So can he / should he do anything? I mean I guess it’s exactly what to expect from AA inspected car mobs?
He did pay by card and is annoyed at the tyres as that’s going to cost £300 odd for a new pair.
The pump and wipers are minor at like £50 and mats probably he can eBay.
What’s the general consensus on here - apart from not buying from these sorts…
He’s within 30 days and paid via card - he seems tempted to explore raising a complaint and a S75 for tyres.
I’m not sure that it’ll be successful or not - what would PH do?
giggity said:
Hello,
So I’ve been asked if there is any recourse on this but I don’t know so thought I’d ask here.
Friend has purchased a car from a big outfit that boasts about it being AA inspected etc (I know for one that’s not worth the paper it’s written on)
However, the car was inspected and listed as having Goodyears all round with 5-6mm
He gets the car and the front has ditch-finders of some sort fitted.
He has taken the car to the local Mercedes dealer for a recall and they advised wipers are smearing and juddering (they are - but it’s minor in the grand scheme)
Lastly, either the pump / tyre compressor missing or it’s been removed from the car, as have the mats (he knew about the mats as they upsell their stty mats.
So can he / should he do anything? I mean I guess it’s exactly what to expect from AA inspected car mobs?
He did pay by card and is annoyed at the tyres as that’s going to cost £300 odd for a new pair.
The pump and wipers are minor at like £50 and mats probably he can eBay.
What’s the general consensus on here - apart from not buying from these sorts…
He’s within 30 days and paid via card - he seems tempted to explore raising a complaint and a S75 for tyres.
I’m not sure that it’ll be successful or not - what would PH do?
Does he like the car?So I’ve been asked if there is any recourse on this but I don’t know so thought I’d ask here.
Friend has purchased a car from a big outfit that boasts about it being AA inspected etc (I know for one that’s not worth the paper it’s written on)
However, the car was inspected and listed as having Goodyears all round with 5-6mm
He gets the car and the front has ditch-finders of some sort fitted.
He has taken the car to the local Mercedes dealer for a recall and they advised wipers are smearing and juddering (they are - but it’s minor in the grand scheme)
Lastly, either the pump / tyre compressor missing or it’s been removed from the car, as have the mats (he knew about the mats as they upsell their s
tty mats.So can he / should he do anything? I mean I guess it’s exactly what to expect from AA inspected car mobs?
He did pay by card and is annoyed at the tyres as that’s going to cost £300 odd for a new pair.
The pump and wipers are minor at like £50 and mats probably he can eBay.
What’s the general consensus on here - apart from not buying from these sorts…
He’s within 30 days and paid via card - he seems tempted to explore raising a complaint and a S75 for tyres.
I’m not sure that it’ll be successful or not - what would PH do?
If so, spend £350 on the stuff that needs doing and move on with life.
Wipers are a consumable and can’t be warranted against.
The mats and tire pump have no claim for recourse unless there is any specific mention of them being included in the sale or being pictured in the original advert.
The tyre issue however, that can be claimed against, if they have a copy of the original advert that explicitly stated the car had Bridgestone tyres then they certainly have an argument for the dealer to supply and cover the cost of having them fitted.
The mats and tire pump have no claim for recourse unless there is any specific mention of them being included in the sale or being pictured in the original advert.
The tyre issue however, that can be claimed against, if they have a copy of the original advert that explicitly stated the car had Bridgestone tyres then they certainly have an argument for the dealer to supply and cover the cost of having them fitted.
The advert doesn’t mention the tyres, but the AA inspection report does - brand and depth and that is part of the advert / sales pitch for the car?
Worth a shot if nothing else - I mean nothing lost nothing gained…? Anyway I’ll mention that and see if he wants to bother… really does reenforce my belief that these AA inspected cars mean nothing at all. I don’t even think the AA have anything to report to them. I think it’s just a sponsor / badge thing.
Said the same about the wipers and pump (£25 each on eBay anyhow) it’s just the tyres worth a try given the cost.
Worth a shot if nothing else - I mean nothing lost nothing gained…? Anyway I’ll mention that and see if he wants to bother… really does reenforce my belief that these AA inspected cars mean nothing at all. I don’t even think the AA have anything to report to them. I think it’s just a sponsor / badge thing.
Said the same about the wipers and pump (£25 each on eBay anyhow) it’s just the tyres worth a try given the cost.
Tiglon said:
Seems a common thing, switching tyres for something cheap before collection.
If you get called out you can just call it a mix up and put the right tyres back on.
Not something I have ever heard of and with more modern cars it’s harder to swap wheels due to TPMS and to be fair most people could not be bothered swapping actual tyres.If you get called out you can just call it a mix up and put the right tyres back on.
More likely the Goodyears were out of shape / cut / perished and needed to be changed or the AA inspector saw “Goodride” or similar.
I’d go back to the dealer.
They can’t put one thing on an “AA approved” report and then supply a substandard product (in this case cheap tyres). A full set of new decent tyres will likely cost in excess of £350.
I know these dealer checks aren’t done in most instances but if they claim to undertake them, they should bear the consequences of lying or not doing them properly.
I bought a car from a local car supermarket which claims they do a 149 point check. Front pads and discs were in a terrible state when I was braking over 50mph on the motorway. They replaced them but being self employed I had to lose a days work to get this sorted out when it should’ve been checked before they sold it.
They can’t put one thing on an “AA approved” report and then supply a substandard product (in this case cheap tyres). A full set of new decent tyres will likely cost in excess of £350.
I know these dealer checks aren’t done in most instances but if they claim to undertake them, they should bear the consequences of lying or not doing them properly.
I bought a car from a local car supermarket which claims they do a 149 point check. Front pads and discs were in a terrible state when I was braking over 50mph on the motorway. They replaced them but being self employed I had to lose a days work to get this sorted out when it should’ve been checked before they sold it.
Auto810graphy said:
Tiglon said:
Seems a common thing, switching tyres for something cheap before collection.
If you get called out you can just call it a mix up and put the right tyres back on.
Not something I have ever heard of and with more modern cars it’s harder to swap wheels due to TPMS and to be fair most people could not be bothered swapping actual tyres.If you get called out you can just call it a mix up and put the right tyres back on.
More likely the Goodyears were out of shape / cut / perished and needed to be changed or the AA inspector saw “Goodride” or similar.
I'm all for avoiding hassle in life but in this instance there is nothing to lose by contacting the dealer and politely requesting that Goodyears are put on the car which is what the AA report stated.
If they are commissioning an AA Report and supplying it to prospective buyers then they are responsible for its accuracy. It forms part of the description of the car for marketing purposes. In this instance the brand of tyres is a factual error so give the dealer the opportunity to rectify this error.
TBH it could be the AA inspector doing copy/paste error, or modifying a previous report template that described a car that did have Goodyear tyres and failing to update that section (all irrelevant if it was a hand written report).
If they are commissioning an AA Report and supplying it to prospective buyers then they are responsible for its accuracy. It forms part of the description of the car for marketing purposes. In this instance the brand of tyres is a factual error so give the dealer the opportunity to rectify this error.
TBH it could be the AA inspector doing copy/paste error, or modifying a previous report template that described a car that did have Goodyear tyres and failing to update that section (all irrelevant if it was a hand written report).
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