Manheim - End of Lease…
Discussion
Just disagree with all damage. I never agree/accept anything found. They contact you about 3-4 weeks later and send the info and costings. I cancel my DD the moment it leaves my drive so they can’t auto charge me.
A few emails later with me still disagreeing and they go away. It’s a used car and if it was a works Ford transit return to lease, they wouldn’t even try that on. The chap who comes to inspect it is on commission. I asked the BCA lot and he rubbed his hands with glee about an ML he had just scored £4K charges on. So on that basis I disagree/do not accept.
A few emails later with me still disagreeing and they go away. It’s a used car and if it was a works Ford transit return to lease, they wouldn’t even try that on. The chap who comes to inspect it is on commission. I asked the BCA lot and he rubbed his hands with glee about an ML he had just scored £4K charges on. So on that basis I disagree/do not accept.
Familymad said:
Just disagree with all damage. I never agree/accept anything found. They contact you about 3-4 weeks later and send the info and costings. I cancel my DD the moment it leaves my drive so they can’t auto charge me.
A few emails later with me still disagreeing and they go away. It’s a used car and if it was a works Ford transit return to lease, they wouldn’t even try that on. The chap who comes to inspect it is on commission. I asked the BCA lot and he rubbed his hands with glee about an ML he had just scored £4K charges on. So on that basis I disagree/do not accept.
BCA inspectors are not on commission, they just have to do it right.A few emails later with me still disagreeing and they go away. It’s a used car and if it was a works Ford transit return to lease, they wouldn’t even try that on. The chap who comes to inspect it is on commission. I asked the BCA lot and he rubbed his hands with glee about an ML he had just scored £4K charges on. So on that basis I disagree/do not accept.
Familymad said:
Just disagree with all damage. I never agree/accept anything found. They contact you about 3-4 weeks later and send the info and costings. I cancel my DD the moment it leaves my drive so they can’t auto charge me.
A few emails later with me still disagreeing and they go away. It’s a used car and if it was a works Ford transit return to lease, they wouldn’t even try that on. The chap who comes to inspect it is on commission. I asked the BCA lot and he rubbed his hands with glee about an ML he had just scored £4K charges on. So on that basis I disagree/do not accept.
Cool story broA few emails later with me still disagreeing and they go away. It’s a used car and if it was a works Ford transit return to lease, they wouldn’t even try that on. The chap who comes to inspect it is on commission. I asked the BCA lot and he rubbed his hands with glee about an ML he had just scored £4K charges on. So on that basis I disagree/do not accept.
Familymad said:
Just disagree with all damage. I never agree/accept anything found. They contact you about 3-4 weeks later and send the info and costings. I cancel my DD the moment it leaves my drive so they can’t auto charge me.
A few emails later with me still disagreeing and they go away. It’s a used car and if it was a works Ford transit return to lease, they wouldn’t even try that on. The chap who comes to inspect it is on commission. I asked the BCA lot and he rubbed his hands with glee about an ML he had just scored £4K charges on. So on that basis I disagree/do not accept.
Nonsense. I bet you just roll over. A few emails later with me still disagreeing and they go away. It’s a used car and if it was a works Ford transit return to lease, they wouldn’t even try that on. The chap who comes to inspect it is on commission. I asked the BCA lot and he rubbed his hands with glee about an ML he had just scored £4K charges on. So on that basis I disagree/do not accept.
Well, the marks on the alloys were actually corrosion and that is down to the manufacturer - so they've passed despite the scratches/dents. Glad I didn't spend £270 on getting them repaired now.
One scratch on the front bumper that is £90 repair - however I have challenged it, as scratches on the side panels for the same aren't reportable.
One scratch on the front bumper that is £90 repair - however I have challenged it, as scratches on the side panels for the same aren't reportable.
gingerwarrior79 said:
Well, the marks on the alloys were actually corrosion and that is down to the manufacturer - so they've passed despite the scratches/dents. Glad I didn't spend £270 on getting them repaired now.
One scratch on the front bumper that is £90 repair - however I have challenged it, as scratches on the side panels for the same aren't reportable.
Good callOne scratch on the front bumper that is £90 repair - however I have challenged it, as scratches on the side panels for the same aren't reportable.
had a collection on vehicle today from Manheim.
the collection agent spent about 45 mins checking the car over, taking pictures of the logbook, keys locking wheel nuts and service.
he went over the car with Zebra looking car and the scratch card and also opened doors to look down them with his eye to catch any dents. he did not come with paint depth meter as some have suggested.
he was not interested in the receipts for the MOT or servicing as he said these were all available online.
in the end i got charged for alloy wheels- which was inevitable living in London and having kept the car for 5 years. there was also a rash on the front bumper which i was aware of and was charged
the cost of the alloys were £60 each and was charged £53 for the bumper
sharing for anyone who is wondering what to expect in costs.
the collection agent spent about 45 mins checking the car over, taking pictures of the logbook, keys locking wheel nuts and service.
he went over the car with Zebra looking car and the scratch card and also opened doors to look down them with his eye to catch any dents. he did not come with paint depth meter as some have suggested.
he was not interested in the receipts for the MOT or servicing as he said these were all available online.
in the end i got charged for alloy wheels- which was inevitable living in London and having kept the car for 5 years. there was also a rash on the front bumper which i was aware of and was charged
the cost of the alloys were £60 each and was charged £53 for the bumper
sharing for anyone who is wondering what to expect in costs.
it was a scuff on one of the corners of the bumper and was visible so was fair enough. looking at the way the inspection went- it appeared to me that the amount of time was inconsequential here- he would have been looking at the same damage on a 2 year, which could be quite daunting if the car hasnt had an easy life
I got my car collected by Manheim on behalf of Novuna a couple of weeks ago and the below is what the inspector provided, he gave these numbers whilst still here. Not sure if this helps but Novuna say that they use the numbers that Manheim provide.
My learning from this is that it is cheaper to leave panel damage alone as i wouldnt have been able to fix any of it for cheaper than they charged. The tyre charge though is a joke, they are road legal but did have uneven wear. They charged me for premium tyres from their preferred supplier. The worn tyres are the factory supplied tyres and a quick Google showed all the main national chains would supply and fit for £86 inc VAT. They knocked £18 off per tyre as "goodwill" but wouldnt reduce further. Check your tyres and if in doubt just replace them
Damage Details
Component Fault SubFaultSize CountCost
Front Tyre R
Uneven
Wear
Any Any Any £137.35
Front Tyre L
Uneven
Wear
Any Any Any £137.35
Tailgate/Boot
Interior Trim
ScuffedScuffed Any Any £0.00
Rear Bumper
Rippled
Finish
Centre
Bumper
Any Any £80.00
Tailgate/BootDent Dent
100mm
+
1 £175.00
Rear Door L Dent Dent
0-
15mm
1 £0.00
Front Door L Dent Dent
16-
30mm
1 £60.00
Front Door
Aperture Seal
R
Cut Cut Any Any £61.47
My learning from this is that it is cheaper to leave panel damage alone as i wouldnt have been able to fix any of it for cheaper than they charged. The tyre charge though is a joke, they are road legal but did have uneven wear. They charged me for premium tyres from their preferred supplier. The worn tyres are the factory supplied tyres and a quick Google showed all the main national chains would supply and fit for £86 inc VAT. They knocked £18 off per tyre as "goodwill" but wouldnt reduce further. Check your tyres and if in doubt just replace them
Damage Details
Component Fault SubFaultSize CountCost
Front Tyre R
Uneven
Wear
Any Any Any £137.35
Front Tyre L
Uneven
Wear
Any Any Any £137.35
Tailgate/Boot
Interior Trim
ScuffedScuffed Any Any £0.00
Rear Bumper
Rippled
Finish
Centre
Bumper
Any Any £80.00
Tailgate/BootDent Dent
100mm
+
1 £175.00
Rear Door L Dent Dent
0-
15mm
1 £0.00
Front Door L Dent Dent
16-
30mm
1 £60.00
Front Door
Aperture Seal
R
Cut Cut Any Any £61.47
JLF01 said:
Morning All,
Apologies- Couldn't find elsewhere.
Am at end of VWFS lease and have requested price to buy - what happens to excess mileage costs and minor damage if car is bought by original leaser please?
If you buy it then no charges but you pay the price of a car with the expected mileage and condition aka if you where on 8k a year on a 2 year lease you would paid the cost of the car at that age and mileage in grade 1/2 condition.Apologies- Couldn't find elsewhere.
Am at end of VWFS lease and have requested price to buy - what happens to excess mileage costs and minor damage if car is bought by original leaser please?
was that the inspection agent being challenging or was all that other damage warranted? looks like you had damage on every panel.
Neilc1 said:
I got my car collected by Manheim on behalf of Novuna a couple of weeks ago and the below is what the inspector provided, he gave these numbers whilst still here. Not sure if this helps but Novuna say that they use the numbers that Manheim provide.
My learning from this is that it is cheaper to leave panel damage alone as i wouldnt have been able to fix any of it for cheaper than they charged. The tyre charge though is a joke, they are road legal but did have uneven wear. They charged me for premium tyres from their preferred supplier. The worn tyres are the factory supplied tyres and a quick Google showed all the main national chains would supply and fit for £86 inc VAT. They knocked £18 off per tyre as "goodwill" but wouldnt reduce further. Check your tyres and if in doubt just replace them
Damage Details
Component Fault SubFaultSize CountCost
Front Tyre R
Uneven
Wear
Any Any Any £137.35
Front Tyre L
Uneven
Wear
Any Any Any £137.35
Tailgate/Boot
Interior Trim
ScuffedScuffed Any Any £0.00
Rear Bumper
Rippled
Finish
Centre
Bumper
Any Any £80.00
Tailgate/BootDent Dent
100mm
+
1 £175.00
Rear Door L Dent Dent
0-
15mm
1 £0.00
Front Door L Dent Dent
16-
30mm
1 £60.00
Front Door
Aperture Seal
R
Cut Cut Any Any £61.47
My learning from this is that it is cheaper to leave panel damage alone as i wouldnt have been able to fix any of it for cheaper than they charged. The tyre charge though is a joke, they are road legal but did have uneven wear. They charged me for premium tyres from their preferred supplier. The worn tyres are the factory supplied tyres and a quick Google showed all the main national chains would supply and fit for £86 inc VAT. They knocked £18 off per tyre as "goodwill" but wouldnt reduce further. Check your tyres and if in doubt just replace them
Damage Details
Component Fault SubFaultSize CountCost
Front Tyre R
Uneven
Wear
Any Any Any £137.35
Front Tyre L
Uneven
Wear
Any Any Any £137.35
Tailgate/Boot
Interior Trim
ScuffedScuffed Any Any £0.00
Rear Bumper
Rippled
Finish
Centre
Bumper
Any Any £80.00
Tailgate/BootDent Dent
100mm
+
1 £175.00
Rear Door L Dent Dent
0-
15mm
1 £0.00
Front Door L Dent Dent
16-
30mm
1 £60.00
Front Door
Aperture Seal
R
Cut Cut Any Any £61.47
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