Car finance issues

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mtvessel

Original Poster:

53 posts

22 months

Thursday 14th December 2023
quotequote all
Report out today from the Financial Ombudsman.

In 2021 90% of cars were bought on finance. It is currently running at 78%.

Complaints about car finance have doubled in the last year. They now account for 25% of all complaints received, up from 18% last year, second only to bank account complaints.

Insurance costs have increased by 41% in the last year.

Truckosaurus

12,040 posts

291 months

Thursday 14th December 2023
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I assume that should read '90% of new car sales are financed' - there must be plenty of private sales at the lower end of the market done from savings?

Deep Thought

36,735 posts

204 months

Thursday 14th December 2023
quotequote all
mtvessel said:
Report out today from the Financial Ombudsman.

In 2021 90% of cars were bought on finance. It is currently running at 78%.

Complaints about car finance have doubled in the last year. They now account for 25% of all complaints received, up from 18% last year, second only to bank account complaints.

Insurance costs have increased by 41% in the last year.
The complaints sound bite doesnt tell the whole story.

LONDON, Dec 14 (Reuters) - Britain's Financial Ombudsman Service (FOS) said on Thursday that complaints about financing and insuring cars have spiked as claims management firms pile in with "speculative" claims that are mostly rejected.

So most of the new claims are speculative by claims companies.


Deep Thought

36,735 posts

204 months

Thursday 14th December 2023
quotequote all
Less (new?) cars financed is a good thing i'd have thought. Though i suspect many will have opted for a (by comparison) cheap personal loan.

Insurance - yes, its gone a bit nuts.

Insurance cos are citing rising costs, parts availability, used car prices being higher (thus claims payouts are higher).

Hopefully it will drop again (ideally before my car insurance is due to renew wobble )

Edited by Deep Thought on Thursday 14th December 11:32

vikingaero

11,197 posts

176 months

Thursday 14th December 2023
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People started dumping cars after Covid in 2020 and WFH as they had money tied up in cars sitting on their drives covering next to no mileage.

Zippee

13,572 posts

241 months

Thursday 14th December 2023
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Is leasing considered financing?
Straight HP and PCP yes but leasing is effectively just renting isn't it? Could that explain the drop?

Deep Thought

36,735 posts

204 months

Thursday 14th December 2023
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vikingaero said:
People started dumping cars after Covid in 2020 and WFH as they had money tied up in cars sitting on their drives covering next to no mileage.
Did they?

The number of cars in the UK is up compared to pre COVID. Used prices also up.

Whilst people drove / drive their cars less, they still need them. I dont need my car to drive to work any more, but i do need it still to go to the shops, out for the evening, visiting friends and family, etc.

anonymous-user

61 months

Thursday 14th December 2023
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I wonder what percentage of those saw what was coming with interest rates and either sold and bought a cheaper car or got off the PCP/Leasing hamster wheel?

I have no idea how anybody can sign up to dealers used car finance now the rates are around 13.9% (BMW example)

Deep Thought

36,735 posts

204 months

Thursday 14th December 2023
quotequote all
Joey Deacon said:
I wonder what percentage of those saw what was coming with interest rates and either sold and bought a cheaper car or got off the PCP/Leasing hamster wheel?

I have no idea how anybody can sign up to dealers used car finance now the rates are around 13.9% (BMW example)
I think buying habits changed. Particularly given the massive jump in new car prices, increase in used car prices, and car finance rates.

I doubt too many saw what was coming but at trade in time were hit with unpalatable figures and chose an alternative route