Form V888 – Section 16 - Dealerships

[Tye Green]

Section 16 is specially for Dealerships and allows them to see all previous keepers and dates etc.

Do used car dealers request this info from DVLA as standard practice in order to build a picture of the history of a car to determine the reliability of service histories / mileage etc?

So, they would know for example, if the first keeper was a rental co. and the vehicle had lots of drivers, but the recorded mileage and service history was likely accurate. Or they could see that the first keeper was someone rich and famous who might have been unlikely to get it ‘mileage corrected’.

Presumably, the first keeper would be the finance company if the car was originally PCP / HP etc?

How long does it take DVLA to furnish requested info to the dealership?

[Dan W.]

Section 16 is specially for Dealerships and allows them to see all previous keepers and dates etc.

Do used car dealers request this info from DVLA as standard practice in order to build a picture of the history of a car to determine the reliability of service histories / mileage etc?

So, they would know for example, if the first keeper was a rental co. and the vehicle had lots of drivers, but the recorded mileage and service history was likely accurate. Or they could see that the first keeper was someone rich and famous who might have been unlikely to get it ‘mileage corrected’.

Presumably, the first keeper would be the finance company if the car was originally PCP / HP etc?

How long does it take DVLA to furnish requested info to the dealership?



Having sold used cars for 17 years i can say we have never done this on any car and i would guess 99& of all dealers wouldnt as well, more admin and the majority of customers dont delve into the history that much to care in my experience.

first keeper would be the customer if its on pcp or hp not the finance company.

if a customer really wanted to know some further info we would be happy to request it but its not happened yet to me people only tend to ask about the previous owner and if its a rental we tell them likewise if it was a private owner.

[Save Ferris]

Never done it, or needed to, in nearly 20 years of being in the trade.

A HPI will tell us as much as we need to know about the provenance of car.

[Tye Green]

I've placed a deposit on a car at a local dealership and then went home and did an hpi check with Carveto. This showed a mileage discrepancy ( see image). Dealer had already done his own hpi check and he stated the national mileage register shows no mileage discrepancies. However, the dates on his NMR check only refer to dates in 2023 - so obviously irrelevant because mine shows discrepancy recorded in 2022.

I suggested that dealer contact the keeper during the questionable date period but he said he had no way of knowing keeper's details at that time to which I replied "use v888" but he said he'd not heard of that.

I suppose I just seek clarity of the mileage discrepancy but the dealer's response seemed questionable as I assumed V888 would be standard way to check history.

[Dan W.]

Tye Green said:

I've placed a deposit on a car at a local dealership and then went home and did an hpi check with Carveto. This showed a mileage discrepancy ( see image). Dealer had already done his own hpi check and he stated the national mileage register shows no mileage discrepancies. However, the dates on his NMR check only refer to dates in 2023 - so obviously irrelevant because mine shows discrepancy recorded in 2022.

I suggested that dealer contact the keeper during the questionable date period but he said he had no way of knowing keeper's details at that time to which I replied "use v888" but he said he'd not heard of that.

I suppose I just seek clarity of the mileage discrepancy but the dealer's response seemed questionable as I assumed V888 would be standard way to check history.

No dealer will be using this service to check the history of a car.

The mileage will most likely just have been inputted incorrectly somewhere, Check the mot history online to see if it ties up.

Gdpr i guess will mean even if they found who owned it in 2022 doesnt mean they are allowed to contact them anyway

[Sheepshanks]

Dan W. said:

No dealer will be using this service to check the history of a car.

You can't even if you wanted to - it doesn't fit any of the reasons for using the V888.

[Dan W.]

Sheepshanks said:

Dan W. said:

No dealer will be using this service to check the history of a car.

You can't even if you wanted to - it doesn't fit any of the reasons for using the V888.

That would make sense.

[Tye Green]

the car isn't old enough to have yet needed an MOT so can't use that.

there is also an option on v888 for 'mileage checking companies' to use which gives them access to all previous keepers' info which I'm sure that Vcheck / hpi etc use and is an input metric for their subsequent analysis which they provide to dealers.

the situation is that the Carveto check and the NMR check the dealer did do not tally up. currently, Carveto are investigating the situation so I'll update why and update the thread when they do.

Edited by Tye Green on Monday 6th November 13:36

[Dan W.]

Tye Green said:

the car isn't old enough to have yet needed an MOT so can't use that.

there is also an option on v888 for 'mileage checking companies' to use which gives them access to all previous keepers' info which I'm sure that Vcheck / hpi etc use and is an input metric for their subsequent analysis which they provide to dealers.

Even so that doesnt give the dealer a right to contact the customer to ask questions if the customer has not agreed to it.


Thats the whole reason previous owners details are no longer on v5's anymore

[Tye Green]

Dan W. said:

Tye Green said:

the car isn't old enough to have yet needed an MOT so can't use that.

there is also an option on v888 for 'mileage checking companies' to use which gives them access to all previous keepers' info which I'm sure that Vcheck / hpi etc use and is an input metric for their subsequent analysis which they provide to dealers.

Even so that doesnt give the dealer a right to contact the customer to ask questions if the customer has not agreed to it.


Thats the whole reason previous owners details are no longer on v5's anymore

But just knowing who the keeper was at the date of the mileage discrepancy (without actually contacting them) could be useful. Also, knowing why two separate checks resulted in two different reports could also be useful - maybe in my case the dealer had both but discarded the one with the discrepancy report.

[ScoobyChris]

Note sure if it's helpful, but Car Baba lets you find out the date each RK change occurred (just not who it changed to). Saying that, though - a mileage discrepancy of 300 miles sounds like a typing error - no-one is going to go to the trouble of shaving that few miles off a car.

Fill in the reg and an arbitrary mileage and then scroll down on the summary page to see all the details:
https://www.carbaba.co.uk/valuation.html

Chris

[Tye Green]

Carveto have replied and said their data is sourced from Retail Motor Industry Federation (RMI) and provided further information, see image. They have also suggested that the mileage may be the result of a clerical error though there's still no clear explanation why their data differs from any one else's - presumably the universe of events where mileage readings are taken for a vehicle of this age is quite limited?

[ilikejam]

If the car has not bee for an MOT yet, where is the mileage being recorded? Especially being recorded twice in 4 months?

Would seem to indicate a typo on a service record or such like