Can I cancel my BMW order??
Can I cancel my BMW order??
Author
Discussion

bmwhaz

Original Poster:

103 posts

141 months

Friday 14th May 2021
quotequote all
Hi All,

Around 3 weeks ago, I placed a factory order on a brand new M135i. I have since changed my mind (should of gone for a slightly bigger car) and want to go for something else.

Am I well within my rights to cancel and not lose my deposit or is it too late? Please advise.

Evercross

6,883 posts

92 months

Friday 14th May 2021
quotequote all
bmwhaz said:
Hi All,

Around 3 weeks ago, I placed a factory order on a brand new M135i. I have since changed my mind (should of gone for a slightly bigger car) and want to go for something else.

Am I well within my rights to cancel and not lose my deposit or is it too late? Please advise.
Terms and Conditions Apply!

You are in the best position to answer that question by checking your paperwork. There's no one here that can do that for you (unless you upload it).

Rankss

116 posts

84 months

Friday 14th May 2021
quotequote all
Depends on the contract you signed! Only you know that, unless it's shared... Generally I would think they could have your deposit... if they wanted to. If they sold the car later they should refund all or part of it depending on what they have sold the car for.

With the semi-conductor shortage and Covid... unlikely your car has a build slot so they may be able to just cancel it anyway.

... Only the dealer will know... what they will say.... (oh and the contract you signed....)

The contracts are very one-sided though... the manufacturer/dealer can cancel at any time at the drop of a hat, point that out to them if have difficulties!

MadCaptainJack

1,736 posts

68 months

Friday 14th May 2021
quotequote all
I imagine a key factor is whether you want to order a bigger new BMW or something else.

Milemuncher

558 posts

143 months

Friday 14th May 2021
quotequote all
Also depends if you signed the paperwork on site. If you conducted the transaction remotely (i.e. online or via email) you are protected by the distance selling regulations, which provide an enhanced level of right to cancel.

Monkeylegend

29,060 posts

259 months

Friday 14th May 2021
quotequote all
You can cancel it.

It might cost you.

You can't cancel it.

It will cost you.

That's about covered all the options now I think.

What did you sign up for?

bmwhaz

Original Poster:

103 posts

141 months

Friday 14th May 2021
quotequote all
MadCaptainJack said:
I imagine a key factor is whether you want to order a bigger new BMW or something else.
That’s exactly what I am doing. I’d like a 320i estate instead due to longer term ownership. I’ve emailed the dealership and will await for their response

MadCaptainJack

1,736 posts

68 months

Friday 14th May 2021
quotequote all
bmwhaz said:
That’s exactly what I am doing. I’d like a 320i estate instead due to longer term ownership. I’ve emailed the dealership and will await for their response
I'd be very surprised if they told you that you'd lose your deposit.

And if they did, I would probably tell them to GTFO, and find another dealer.

Wagonwheel555

909 posts

84 months

Friday 14th May 2021
quotequote all
If you’re buying a new vehicle with them, it’s likely possible but you would need to call them to ask. Sooner rather than later

There will be a stark difference between driving a 320i RWD touring and an M135i so might be worth test driving the one you are looking at first, especially if power is important.


bmwhaz

Original Poster:

103 posts

141 months

Friday 14th May 2021
quotequote all
Wagonwheel555 said:
If you’re buying a new vehicle with them, it’s likely possible but you would need to call them to ask. Sooner rather than later

There will be a stark difference between driving a 320i RWD touring and an M135i so might be worth test driving the one you are looking at first, especially if power is important.
Definitely understand. I’ll be shaving off 115hp and test drove one at a rival dealer. Longer term, it doesn’t make sense.

supertouring

2,228 posts

261 months

Friday 14th May 2021
quotequote all
I cancelled a M2C order just before christmas as I found a better deal elsewhere (wasn't really looking but lots of offers advertised).

As my original order wall all by phone/email, I was able to cancel within 14 days with no problem due to distance selling rules. Other than them threatening to keep my deposit, which they eventually gave back, but I knew they could not keep it anyway, but waited to see what happened.

To be able to get my 2nd car quicker, I had to visit the dealer to sign the papers. Obviously they are aware of the 14-day cancellation process so deliver would be slow as a result.

All cars were in the country, so not a new manufacturing order.

bmwhaz

Original Poster:

103 posts

141 months

Saturday 15th May 2021
quotequote all
Thanks for the advice guys. Ended up cancelling and switching to a 320i estate for a better deal= I am more happier and can hopefully live with it smile