1st Tickets Update
Discussion
With the recent posts about Travel Destinations and Team Langoustine, as PistonHeads' private campsite provider I felt it worthwhile providing an update on the status of 1st Tickets.
Like all companies in the Travel and Hospitality industry COVID-19 has hit us very hard. The cancellation, rescheduling and running behind closed doors of events has put us under a lot of pressure. We have had to make some very tough decisions including putting our staff on furlough and reducing my own hours to as little as possible during May through to October.
Like many other providers, each time there was a significant change to any of our events, we communicated with our customers as quickly as we could, providing them with information on the options that were available for their booking. For the Le Mans 24 Hours, this was for the initial postponement, the Fan Villages concept, the cancellation of our private campsites and the news that the event was to run behind closed doors.
As a result a large proportion of our 2020 customer have transferred their bookings to 2021, for which we (and I, personally) are very grateful. This shows confidence and loyalty to 1st Tickets and the service we provide.
Thanks to our reserves and some very harsh financial belt tightening we are still operational, financially viable and getting ready to open for bookings for 2021 (subject to any event and travel restrictions). We expect to receive information from the ACO later this month about the 2021 24 Hours and the rest of their event calendar. Once this information is received and we have quotes from our local suppliers, we will update our website and will be able to launch our packages including the PistonHeads Private campsites for the 24 Hours and Le Mans Classic.
Thanks for your continued support.
Brian Sheehan
1st Tickets Limited
Like all companies in the Travel and Hospitality industry COVID-19 has hit us very hard. The cancellation, rescheduling and running behind closed doors of events has put us under a lot of pressure. We have had to make some very tough decisions including putting our staff on furlough and reducing my own hours to as little as possible during May through to October.
Like many other providers, each time there was a significant change to any of our events, we communicated with our customers as quickly as we could, providing them with information on the options that were available for their booking. For the Le Mans 24 Hours, this was for the initial postponement, the Fan Villages concept, the cancellation of our private campsites and the news that the event was to run behind closed doors.
As a result a large proportion of our 2020 customer have transferred their bookings to 2021, for which we (and I, personally) are very grateful. This shows confidence and loyalty to 1st Tickets and the service we provide.
Thanks to our reserves and some very harsh financial belt tightening we are still operational, financially viable and getting ready to open for bookings for 2021 (subject to any event and travel restrictions). We expect to receive information from the ACO later this month about the 2021 24 Hours and the rest of their event calendar. Once this information is received and we have quotes from our local suppliers, we will update our website and will be able to launch our packages including the PistonHeads Private campsites for the 24 Hours and Le Mans Classic.
Thanks for your continued support.
Brian Sheehan
1st Tickets Limited
delta0 said:
A big IF but if 2021 gets postponed again are the tickets being transferred to 2022?
Definitely a big IF. It all depends whether the COVID case rates fall sufficiently to allow mass gatherings in the summer and what travel restrictions are in place.IF the ACO decide to postpone the event or run it behind closed doors again, then we will aim to give customers the option to transfer to the new date or 2022.
Once we receive any news from the circuit, we will certainly let everyone know.
It continues to be a very difficult period for us and we appreciate the support and confidence from our customers.
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