Kia App and Charge Anytime playing up

Kia App and Charge Anytime playing up

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Scabutz

Original Poster:

8,162 posts

87 months

Sunday 27th October
quotequote all
Is anyone else having issues over the last few days with the Kia App a d charging via Ovo Charge Anytime?

Friday night I plugged in. Car starts charging I press and hold the button to stop like always and wait for the Charge Anytime App to take control. That happens but then the car repeatedly started charging on its own accord when Charge Anytime said it would start charging later. I kept cancelling and it kept starting. Unplugged it and plugged in later and it seemed to work and Charge Anytime charged it and the credit shows.

Today I get home, plug it and leave it. Check Charge Anytime and it says the car is not at home. Open Kia Connect refresh status and I get a message "Network error. Please try again later.". Its been doing that for about 4 hours now.

This all coincided with an OTA update being pushed on Friday. Seems a coincidence. Is there an easy way to roll it back? It's a 24 Kia EV6 if that makes a difference

Sydney Aqueduct

102 posts

72 months

Monday 28th October
quotequote all
The Kia API is notoriously flaky. I charge my EV6 on IOG via the Ohme app.
My sister got an MG4 the other week and her OVO charging is controlled via the Ohme app.
What I’m saying is, have you got a smart charger? If so I’d use the charger app to control charging.

Scabutz

Original Poster:

8,162 posts

87 months

Monday 28th October
quotequote all
I don't have a smart charger no. I'm not sure how long I'll be in this property and it didn't seem worth it, especially as the cost to have one moved was almost as much as having it supplied and dotted in the first place.

I reset the car and pressed reconfigure in the Kia Connect settings and it's working again now. Annoyingly I left the car plugged in overnight and it's charged itself, but I won't get the credit back.