Audi e-Tron: It's Time to Start Rejecting Your Vehicles

Audi e-Tron: It's Time to Start Rejecting Your Vehicles

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Discussion

SyedJafri01

Original Poster:

5 posts

3 months

Tuesday 13th August
quotequote all
I’m an Audi e-Tron owner, and I’ve had enough. After discovering a serious manufacturing defect with the high-voltage battery, I’ve been fighting a long battle with Audi, the retailer, and Volkswagen Financial Services. Despite acknowledging the fault, they’ve refused to give me a full refund, replace or repair the vehicle.

The worst part? Audi has imposed an 80% charging limit and restricted which chargers we can use—all without fixing the underlying issue. This has turned a long-range vehicle into a short-range city car, and they have no plans to implement a proper fix anytime soon.

If you’re also facing these issues, it’s time to stand up and reject your vehicles. Let’s hold them accountable and demand they take our concerns seriously.

Anyone else in the same boat? Let’s talk.

2Btoo

3,569 posts

210 months

Tuesday 13th August
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What happened to the popcorn smiley? I think I need it.

M.F.D

802 posts

108 months

Tuesday 13th August
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Very interesting, sounds like JLR levels of customer satisfaction. Seriously though, sorry to hear OP - I would not be happy at all!

Nomme de Plum

6,163 posts

23 months

Tuesday 13th August
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I received a full refund plus compensation and legal fees on a TVR Cerbera many years ago.

It took threatened litigation and an Expert witness report from an Engineer to get to that point which took a little over 13months from the date i rejected the car.

It's a long and stressful legal process.

Good luck.

Robertb

2,105 posts

245 months

Tuesday 13th August
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M.F.D said:
Very interesting, sounds like JLR levels of customer satisfaction. Seriously though, sorry to hear OP - I would not be happy at all!
To be fair Jaguar are fixing battery cells on affected cars, but it seems less clear cut if it’s a related electrical issue.

From what I’ve read previously about Audi E trons and the OPs experience I wouldn’t want to own one.

I hope the OP can get an action together.

Is it not covered by a battery warranty?

TheDrownedApe

1,210 posts

63 months

Tuesday 13th August
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hmm I'm sure there are two recalls for E-tron over 240v and HV battery to fix the charger and replace damaged cells.

does you car sit under these recalls? have they been fixed at any point?

edit: All over reddit 4/5 months ago - have you tried some members on there?

Edited by TheDrownedApe on Tuesday 13th August 14:33

SyedJafri01

Original Poster:

5 posts

3 months

Tuesday 13th August
quotequote all
Audi has issued a recall for the e-tron 93U9 high-voltage battery. As part of their response, they have limited the battery's charging capacity to 80% of its already reduced 80% range, and they have also made fast and rapid chargers incompatible. Beyond these measures, Audi has not offered a complete solution. I strongly believe that their e-tron Q series could face similar battery issues

lancslad58

1,115 posts

15 months

Tuesday 13th August
quotequote all
SyedJafri01 said:
Audi has issued a recall for the e-tron 93U9 high-voltage battery. As part of their response, they have limited the battery's charging capacity to 80% of its already reduced 80% range, and they have also made fast and rapid chargers incompatible. Beyond these measures, Audi has not offered a complete solution. I strongly believe that their e-tron Q series could face similar battery issues
You need to get on the e-tron owners forum and look through there

https://www.e-tronforum.com/threads/audi-q4-e-tron...


dvs_dave

9,040 posts

232 months

Tuesday 13th August
quotequote all
SyedJafri01 said:
I’m an Audi e-Tron owner, and I’ve had enough. After discovering a serious manufacturing defect with the high-voltage battery, I’ve been fighting a long battle with Audi, the retailer, and Volkswagen Financial Services. Despite acknowledging the fault, they’ve refused to give me a full refund, replace or repair the vehicle.

The worst part? Audi has imposed an 80% charging limit and restricted which chargers we can use—all without fixing the underlying issue. This has turned a long-range vehicle into a short-range city car, and they have no plans to implement a proper fix anytime soon.

If you’re also facing these issues, it’s time to stand up and reject your vehicles. Let’s hold them accountable and demand they take our concerns seriously.

Anyone else in the same boat? Let’s talk.
Which Audi e-Tron model and year? There's a few of them.

SyedJafri01

Original Poster:

5 posts

3 months

Tuesday 13th August
quotequote all
its 2019-2022 Audi E-Tron Quattro SUVs manufactured before March 11, 2022

Downward

4,081 posts

110 months

Tuesday 13th August
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Are all these that were selling for bargain prices ?

Edited by Downward on Tuesday 13th August 23:11

Uncle boshy

350 posts

76 months

Tuesday 13th August
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The etron uses the lg battery like jag did and indeed Hyundai in some models.

However I have a mate whose q4 has just been rejected at 18 months old for charging problems. In their case it was a company car and the lease company dealt with it. Local dealer was good, but couldn’t fix it, Audi uk less good

dvs_dave

9,040 posts

232 months

Tuesday 13th August
quotequote all
Is the problem you have in relation to this issue which is a recall in the US? If so the firmware fix is supposedly due out this Summer/Autumn. Good luck.

https://mobile.guideautoweb.com/en/articles/73123/...

T_S_M

913 posts

190 months

Thursday 15th August
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I have a 2021 E-tron 50. No issues at the moment and can't say I've read much about any issues either.

It was in Audi last week for a service and there was no mention of any recalls, limits on charging or not to fast charge.

Hopefully you get it sorted ASAP.

dmsims

6,819 posts

274 months

Thursday 15th August
quotequote all
Time to change dealer then!



T_S_M said:
I have a 2021 E-tron 50. No issues at the moment and can't say I've read much about any issues either.

It was in Audi last week for a service and there was no mention of any recalls, limits on charging or not to fast charge.

Hopefully you get it sorted ASAP.

T_S_M

913 posts

190 months

Thursday 15th August
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Where it says “number of affected vehicles = 502”, is that how many have had issues so far? Or how many have the potentially faulty cells?


SyedJafri01

Original Poster:

5 posts

3 months

Thursday 15th August
quotequote all
T_S_M said:
I have a 2021 E-tron 50. No issues at the moment and can't say I've read much about any issues either.

It was in Audi last week for a service and there was no mention of any recalls, limits on charging or not to fast charge.

Hopefully you get it sorted ASAP.
That's specifically with 55 Quattro variant

modeller

468 posts

173 months

Thursday 15th August
quotequote all
Given JLR and Audi seem to use the same battery , but I-pace charging was 100kW max .. and Audi far more , there was always the suspicion they were pushing things too much. Sorry to hear OP's issues.

riskyj

423 posts

87 months

Thursday 15th August
quotequote all
SyedJafri01 said:
That's specifically with 55 Quattro variant
I have a 55 Quattro registered October 2022. No recalls showing on gov.uk and no issues with the car *touch wood*

SyedJafri01

Original Poster:

5 posts

3 months

Friday 16th August
quotequote all
Mine doesn’t show on the gov website either. It’s because the DVSA is satisfied that all 502 affected vehicles have been placed on an 80% charge restriction and limited to medium charger support. I raised this issue with the DVSA, but they’re not willing to change the status. I only get the recall information on my Audi app, which is frustrating because it’s not officially listed elsewhere