I-Pace charging

Author
Discussion

so called

Original Poster:

9,115 posts

214 months

Monday 22nd January
quotequote all
Hope someone can advise me on the charging requirements.

I've just traded in my Ioniq 5 for an MY2020 I-Pace.
For the Ioniq 5 and my two previous i3 EV's, I charged them using my basic 'chargedev' charger using the BMW/Hyunai Apps to set the start stop charging time to suit my low tariff hours.

On Friday evening, I set the departure/precondition time and then the charge start/stop times.
You guessed it, I found the car had not start but had continued to charge until 100%.
Had a look at one or two video's over the weekend and had another go last night but same result this morning.

Do I need to upgrade my charger to a Smart Charger ?

Also, on Saturday, it wouldn't let me unplug and the same on Sunday at a hospital car park free charger.
Had to use the pull thing.
I'm sure this is down to me doing something wrong .

Any advice very welcome.

PS. very nice car to drive. driving

Discombobulate

5,005 posts

191 months

Monday 22nd January
quotequote all

1. You need to double click the unlock button on the fob so all the door handles are out, and then press the charger release button.

2. If you look under EV on the menu (not sure which system you have in a 2020 as mine is a later car) you will find options to set charging times (immediate or off peak etc) and how much you want to charge (eg up to 90%).

3. This video is useful too show how to precondition via the app https://www.youtube.com/watch?v=1GWKKrBFVnI

Lancelot

138 posts

261 months

Monday 22nd January
quotequote all
If you have an Andriod phone you can use WattCat to set a charge % limit.

WelshRich

410 posts

62 months

Monday 22nd January
quotequote all
I’m on the Intelligent Octopus tariff and supposedly, the iPace is one of the cars that will work with this directly so that Octopus can dynamically adjust when it charges.

I failed miserably to get this to work using the car settings. Fortunately, I have an Ohme home charger that’s also compatible with IO and this works fine, but only so long as I don’t set any charge schedules/departure times in the car.

It’s a bit annoying because it means I can’t pre-condition the battery. I can remotely turn on the climate control from my phone, but can’t set this to happen automatically at a specific time…

Absolutely love the iPace as a car, but the app integration is very flaky. Even using the Ohme charger I find that about 1 in 20 charges it loses connection with the car and defaults to charging to 100% (although this is preferable to the alternative of not charging at all)

Never had a problem with public charging but my wife had an issue where the car wouldn’t charge at all because she hadn’t closed the bonnet properly (The app did allow me to see that this was the problem from the other side of the country when she rang me, but apparently it wasn’t obvious from the car itself)

so called

Original Poster:

9,115 posts

214 months

Monday 22nd January
quotequote all
Yes, car was unlocked and I pressed the release button but the light was white.
I never noticed if I could change the % level. Will check that out.
Is the App in the video INCONTROL ?

I-phone not Android.

I can live with the occasional full charge but costs will climb if I don't find a solution.
I'm on Octopus Go this year but would move over to IO.


recalluk

813 posts

241 months

Monday 22nd January
quotequote all
so called said:
Hope someone can advise me on the charging requirements.

I've just traded in my Ioniq 5 for an MY2020 I-Pace.
For the Ioniq 5 and my two previous i3 EV's, I charged them using my basic 'chargedev' charger using the BMW/Hyunai Apps to set the start stop charging time to suit my low tariff hours.

On Friday evening, I set the departure/precondition time and then the charge start/stop times.
You guessed it, I found the car had not start but had continued to charge until 100%.
Had a look at one or two video's over the weekend and had another go last night but same result this morning.

Do I need to upgrade my charger to a Smart Charger ?

Also, on Saturday, it wouldn't let me unplug and the same on Sunday at a hospital car park free charger.
Had to use the pull thing.
I'm sure this is down to me doing something wrong .

Any advice very welcome.

PS. very nice car to drive. driving
Just got rid of my ipace, congrats on it I loved mine.

The symptoms you describe are discussed a lot on the forums. Basically the car will decide it needs to start now in order to charge fully before your departure time if it thinks your off peak slots are not enough. It's kind of understandable but also very annoying for cheap charging.

I went down the ohme cable route linked to octopus and that worked a treat. You can also tick preconditioning in the ohme app.

These days I would just say jump to io, link you car and let it control it. It's a leap of faith to trust it, it does work however. You have to delete all schedules on the car and give io full control.

Oh you may need a current "in control" subscription too, this allows the app to work and show charge levels etc if yours isn't working.

Io and ohme need that to connect and see charge levels. Even though they actually use an api setup not the app per se.



Edited by recalluk on Monday 22 January 23:05

TheDeuce

24,226 posts

71 months

Tuesday 23rd January
quotequote all
WelshRich said:
I’m on the Intelligent Octopus tariff and supposedly, the iPace is one of the cars that will work with this directly so that Octopus can dynamically adjust when it charges.

I failed miserably to get this to work using the car settings. Fortunately, I have an Ohme home charger that’s also compatible with IO and this works fine, but only so long as I don’t set any charge schedules/departure times in the car.

It’s a bit annoying because it means I can’t pre-condition the battery. I can remotely turn on the climate control from my phone, but can’t set this to happen automatically at a specific time…

Absolutely love the iPace as a car, but the app integration is very flaky. Even using the Ohme charger I find that about 1 in 20 charges it loses connection with the car and defaults to charging to 100% (although this is preferable to the alternative of not charging at all)

Never had a problem with public charging but my wife had an issue where the car wouldn’t charge at all because she hadn’t closed the bonnet properly (The app did allow me to see that this was the problem from the other side of the country when she rang me, but apparently it wasn’t obvious from the car itself)
The whole point of IO is that you don't set anything in the car or cars app - you just leave it in its default to charge when plugged in, IO then controls the car remotely to start/stop charging. If you set a schedule, it conflicts with IO control over the process.

WelshRich

410 posts

62 months

Tuesday 23rd January
quotequote all
TheDeuce said:
WelshRich said:
I’m on the Intelligent Octopus tariff and supposedly, the iPace is one of the cars that will work with this directly so that Octopus can dynamically adjust when it charges.

I failed miserably to get this to work using the car settings. Fortunately, I have an Ohme home charger that’s also compatible with IO and this works fine, but only so long as I don’t set any charge schedules/departure times in the car.

It’s a bit annoying because it means I can’t pre-condition the battery. I can remotely turn on the climate control from my phone, but can’t set this to happen automatically at a specific time…

Absolutely love the iPace as a car, but the app integration is very flaky. Even using the Ohme charger I find that about 1 in 20 charges it loses connection with the car and defaults to charging to 100% (although this is preferable to the alternative of not charging at all)

Never had a problem with public charging but my wife had an issue where the car wouldn’t charge at all because she hadn’t closed the bonnet properly (The app did allow me to see that this was the problem from the other side of the country when she rang me, but apparently it wasn’t obvious from the car itself)
The whole point of IO is that you don't set anything in the car or cars app - you just leave it in its default to charge when plugged in, IO then controls the car remotely to start/stop charging. If you set a schedule, it conflicts with IO control over the process.
True, but it’s not ideal that the iPace won’t pre-condition the battery unless you set a departure time in the car, but if you do, it won’t charge when using IO.

To be honest, I’ve never really needed to set out with a 100% charged and pre-conditioned battery. I’m a little curious about what extra range pre-conditioning might give me, but not curious enough to experiment before a long journey and risk waking up to a failed charge!

Edit: It would be nice to be able to set a timer to pre-heat the cabin though!


Edited by WelshRich on Tuesday 23 January 00:28

TheDeuce

24,226 posts

71 months

Tuesday 23rd January
quotequote all
WelshRich said:
TheDeuce said:
WelshRich said:
I’m on the Intelligent Octopus tariff and supposedly, the iPace is one of the cars that will work with this directly so that Octopus can dynamically adjust when it charges.

I failed miserably to get this to work using the car settings. Fortunately, I have an Ohme home charger that’s also compatible with IO and this works fine, but only so long as I don’t set any charge schedules/departure times in the car.

It’s a bit annoying because it means I can’t pre-condition the battery. I can remotely turn on the climate control from my phone, but can’t set this to happen automatically at a specific time…

Absolutely love the iPace as a car, but the app integration is very flaky. Even using the Ohme charger I find that about 1 in 20 charges it loses connection with the car and defaults to charging to 100% (although this is preferable to the alternative of not charging at all)

Never had a problem with public charging but my wife had an issue where the car wouldn’t charge at all because she hadn’t closed the bonnet properly (The app did allow me to see that this was the problem from the other side of the country when she rang me, but apparently it wasn’t obvious from the car itself)
The whole point of IO is that you don't set anything in the car or cars app - you just leave it in its default to charge when plugged in, IO then controls the car remotely to start/stop charging. If you set a schedule, it conflicts with IO control over the process.
True, but it’s not ideal that the iPace won’t pre-condition the battery unless you set a departure time in the car, but if you do, it won’t charge when using IO.

To be honest, I’ve never really needed to set out with a 100% charged and pre-conditioned battery. I’m a little curious about what extra range pre-conditioning might give me, but not curious enough to experiment before a long journey and risk waking up to a failed charge!

Edit: It would be nice to be able to set a timer to pre-heat the cabin though!


Edited by WelshRich on Tuesday 23 January 00:28
I had an iPace for three years on io, I just left it to do its thing and when I was having my morning coffee I'd turn on the car heating/cooling via the app.

Cabin heating is different from full preconditioning of course but... I never really cared if the car went 5% further or used 5% less electricity due to preconditioning. Perhaps I should be a better human being but compared to all the other stuff in day to day life, it simply didn't seem important.


Discombobulate

5,005 posts

191 months

Tuesday 23rd January
quotequote all
so called said:
Yes, car was unlocked and I pressed the release button but the light was white.
I never noticed if I could change the % level. Will check that out.
Is the App in the video INCONTROL ?

I-phone not Android.

I can live with the occasional full charge but costs will climb if I don't find a solution.
I'm on Octopus Go this year but would move over to IO.
Download Jaguar Remote app from App Store (for iPhone)

J1990

836 posts

58 months

Tuesday 23rd January
quotequote all
Slightly off-topic but which Ioniq 5 setup did you have and what spurred the change? I loved the iPace but practicality isn't quite working for me, currently trying to track down the higher powered Ioniq 5 (or 6) to test drive as we found the entry level drivetrain to be a bit gutless.
Just curious of the motiviation for the switch between these two and how you've found it so far - home charging issues aside.

so called

Original Poster:

9,115 posts

214 months

Tuesday 23rd January
quotequote all
Thanks all for the reply's.
Will be getting a Smart charger in the coming days and switching to IO.

As far as the Ioniq5, I enjoyed the car very much.
I bought the Ultimate, rear wheel drive, long range version in Sept 2021.
Gutless compared to the I-Pace yes but much else. :-)

I liked the the sliding centre console and sliding rear seats.
Gave it a lot of practicality.
I was also surprised how many positive comments I got on the road.
People pulling alongside, at garages etc.
Its general ride and comfort levels were nowhere near the I-Pace though.

recalluk

813 posts

241 months

Tuesday 23rd January
quotequote all
Just in case your not aware you DONT need a smart charger for IO - it connects to the car. If you want one then all is good but if you want to max out IO capability choose a smart charger on the compatible list.

Its very easy to get in a muddle on what is doing what so I would recommend either IO compatible charger and let it control it OR have charger in dumb mode and let IO control car. Saves confusion on what should be kicking in when.

Lots of people complain that IO starts immediately on occasion and they don't want to be charged peak so they use the smart charger to limit it to off peak. Issue with that is IO will only charge you 7.5p for anything it uses (when working) so even if it does start straight away you should let it and benefit from the cheap rate outside of the off peak hours.

so called

Original Poster:

9,115 posts

214 months

Tuesday 23rd January
quotequote all
recalluk said:
Just in case your not aware you DONT need a smart charger for IO - it connects to the car. If you want one then all is good but if you want to max out IO capability choose a smart charger on the compatible list.

Its very easy to get in a muddle on what is doing what so I would recommend either IO compatible charger and let it control it OR have charger in dumb mode and let IO control car. Saves confusion on what should be kicking in when.

Lots of people complain that IO starts immediately on occasion and they don't want to be charged peak so they use the smart charger to limit it to off peak. Issue with that is IO will only charge you 7.5p for anything it uses (when working) so even if it does start straight away you should let it and benefit from the cheap rate outside of the off peak hours.
Well Recalluk, you just put me on the path.
I just ran the Intelligent Octopus eligibility and its fine with my I-Pace regardless of my 'not so smart' charger.
I could have done a test charge this evening and been transferred automatically to IO but my car is fully charged at the moment so I need to go for a drive first.

Again thanks all.

recalluk

813 posts

241 months

Tuesday 23rd January
quotequote all
Ah, nice one. Just remember to delete all schedules in the car you might have added to date. Be patient with the test charge, sometimes takes a couple of goes.

When it says it can take 30 or 10 mins, it really does mean it as it has to detect your charging registering on your smart meter.

so called

Original Poster:

9,115 posts

214 months

Thursday 1st February
quotequote all
recalluk said:
Ah, nice one. Just remember to delete all schedules in the car you might have added to date. Be patient with the test charge, sometimes takes a couple of goes.

When it says it can take 30 or 10 mins, it really does mean it as it has to detect your charging registering on your smart meter.
Hi recalluk, all sorted now.
Had to drive over to the Dealer in Chester to get the previous owners link cancelled.
Octopus test charge was successful in the evening. smile

Thanks for the guidance.