So 4 weeks of ownership and 30 miles...

So 4 weeks of ownership and 30 miles...

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Discussion

County

Original Poster:

48 posts

207 months

Saturday 17th September 2022
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And it's already on its way back to Mclaren for TLC.

Following collection from Mclaren Main Dealer I've had it all detailed, PPF'd and a thorough internal clean.

A huge day planned tomorrow for my first biggest drive out and it completley gave up as it was maneuvered around the garage. The car shut down and all electrics not working. All doors completley shut and nothing happening with fob.

Mclaren rescue out and the guy got the car going after finding huge amount of water in the front tray with all the earth points submerged and completley rusted. I guess this is why I have had hotting but trouble with it since collecting, alarm going off intermittently, radio cutting out intermittently, windows not shutting etc.

How can a Mclaren Main Dealer send out a car like this? My trust after 4 weeks of ownership is now shot.

Let's hope their highly thought after service rep can pull the strings and get this sorted for me.

Edited by County on Saturday 17th September 22:59

rallye101

2,217 posts

204 months

Saturday 17th September 2022
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30 miles in 4 weeks.....my crappy old evo sts itself....its probably just the battery!

RSbandit

2,783 posts

139 months

Saturday 17th September 2022
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V sorry to hear that which model is it ? Tbh sounds like you have a strong case to reject it that’s sounds like no prep given to the car at all …franchised dealers can’t have standards that low seriously bad.

justin220

5,450 posts

211 months

Saturday 17th September 2022
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That is amazingly poor, sorry to hear. Will you get a loan car?


Try not let it ruin your ownership, they are brilliant cars

northpolar

137 posts

143 months

Saturday 17th September 2022
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''Try not let it ruin your ownership..''

Ownership?? What ownership? I'm afraid that experience is completely unacceptable - my faith would be non-existent and I'd make every effort to ensure the car is returned to the dealer and a new dealer found. You just cannot be handing a car to a customer with such a fundamental flaw.

Peter

samoht

6,272 posts

153 months

Saturday 17th September 2022
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Very sorry to hear that, you'd think you'd be safe with a franchised dealer, unfortunately I think Manchester don't have the best reputation. (cf the thread I linked previously, and JayEmm's infamous vid).

Obviously with electrics, a single water leak in the wrong place can cause a multitude of problems. So hopefully that single problem can be sorted and it'll all be ok.

If you keep having issues you might want to get the car looked at elsewhere, either a different McLaren dealer or an independent, just to have an independent check-over to make sure they aren't selling you a lemon.

sherman

13,806 posts

222 months

Saturday 17th September 2022
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Just playing Devils advocate but can you prove the water was there before you got it detailed and cleaned?


MrC986

3,555 posts

198 months

Saturday 17th September 2022
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I feel for the OP although, from what I've read & speaking with a McLaren techie, the cars need to be kept on a battery conditioner unless used very regularly although having standing water in certain places of the car isn't going to assist matters either. I hope the dealer gets matters sorted quickly (& OP I suggest you delete the dealers name in case the fun police delete the thread due to breaking naming & shaming rules).

Wheelspinning

1,613 posts

37 months

Sunday 18th September 2022
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Sorry to hear this OP after your initial excited early post.

I had a car a few years back ( not a McLaren ) that had a very slightly incorrectly fitted replacement windscreen that allowed a tiny water ingress that pooled into a floor area where the wiring loom connected into something important ( cannot remember what it was ) until one day after parking up on a hill it just died.

It caused mayhem and was never right.

It was out of warranty and after replacing a few expensive bits, a new loom was the next stage, as it constantly threw up error codes.

I just offloaded as it wasn't worth the grief.

I would request they take it back and give them the option of sourcing another 570 spider for you before it destroys your enthusiasm of the brand.

As mentioned before, the havoc that a defective battery can cause on a McLaren is also a very wearing issue.

petjam

491 posts

153 months

Sunday 18th September 2022
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I had a shocking experience with Leeds main dealer. If you have to go legal send me a message and I will assist.

They are an absolute shower.

captainblakk

269 posts

223 months

Sunday 18th September 2022
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Hopefully your detailer/PPF fitter didn’t give your door shuts and front lid openings a good jet washing to blast them clean, just that I’ve seen people do exactly this, as it needs to be spotless before applying any film

DRZ

163 posts

159 months

Sunday 18th September 2022
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samoht said:
Very sorry to hear that, you'd think you'd be safe with a franchised dealer, unfortunately I think Manchester don't have the best reputation. (cf the thread I linked previously, and JayEmm's infamous vid).

Obviously with electrics, a single water leak in the wrong place can cause a multitude of problems. So hopefully that single problem can be sorted and it'll all be ok.

If you keep having issues you might want to get the car looked at elsewhere, either a different McLaren dealer or an independent, just to have an independent check-over to make sure they aren't selling you a lemon.
I bought my McLaren from McManchester and initially had some issues with the car, all of which they sorted out without any fuss and they went wildly above and beyond to make sure I was happy. Sam in aftersales is an absolute legend.

On the JayEmm video, there's two sides to every story and the fact that the person in question seems to regularly come up in his videos with problems with seemingly every car he owns, well, that speaks volumes.

paddy1970

809 posts

116 months

Sunday 18th September 2022
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DRZ said:
On the JayEmm video, there's two sides to every story and the fact that the person in question seems to regularly come up in his videos with problems with seemingly every car he owns, well, that speaks volumes.
...or perhaps this is reflective of the service level of most franchised/non franchised dealerships in the UK...

Pioneer

1,329 posts

138 months

Sunday 18th September 2022
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paddy1970 said:
...or perhaps this is reflective of the service level of most franchised/non franchised dealerships in the UK...
Buy in, valet, sort any obvious cosmetics and stick on forecourt. Job done. If customer picks up anything, deal with it afterwards. Standard procedure for many

Panamax

5,048 posts

41 months

Sunday 18th September 2022
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captainblakk said:
Hopefully your detailer/PPF fitter didn’t give your door shuts and front lid openings a good jet washing to blast them clean, just that I’ve seen people do exactly this, as it needs to be spotless before applying any film
My thoughts were exactly the same.

l0hn

6 posts

86 months

Saturday 1st October 2022
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Long time lurker but I felt this one so..

2 weeks after buying mine and it's just been taken back on a recovery truck, with the roof stuck half open.

Slightly annoying as I was planning to take it on a trip to see family next weekend.

But what a thing, and a thoroughly enjoyable 2 weeks with it laugh


ReverendCounter

6,087 posts

183 months

Saturday 1st October 2022
quotequote all
l0hn said:
Long time lurker but I felt this one so..
I think you're understating things somewhat...


yak293

173 posts

240 months

Tuesday 4th October 2022
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sorry to hear this just shouldn't happen, But....
Stick with it.
get it properly fettled.
Once fully sorted it should be ok.
ENJOY.

ps.
4 macs to date all needed fettling to some degree or other.
But all were worth getting right.


Edited by yak293 on Tuesday 4th October 18:09

964Cup

1,521 posts

244 months

Tuesday 4th October 2022
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Just chiming in to say that a) McManc went well above and beyond the call of duty to sort out some small issues with my 720s after purchase (none of which immobilised the car) and b) that IME McLarens need to be driven. I had a litany of irritating McIssues to start with - weird warnings that would go away when you restarted the car, handbrake/power steering "failures" and so on. 7000 miles in 8 months appears to have sorted everything - although it does also live garaged and on a battery conditioner when not in use.

JohnG123

634 posts

137 months

Wednesday 5th October 2022
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Any updates ? Hopefully you have got your car back and are out enjoying it..