Just how good is the used warranty?
Discussion
Streetbeat said:
Is there any real world experience to suggest Thorney isnt standing by his warranties?
The Mac WhattsApp group I'm in has a lot of feedback to share on Thorney, none of it good. Personally I've experienced them or met them so can't comment on how genuine the feedback is. Looking at the Thorney posts though they are rather unprofessional in commentary In 3 years & 14k miles of 12C ownership my McLaren warranty covered everything, all tiny niggles and more major items. The only issue that wasn't covered was water in the rear light. until it stopped working then McLaren replaced it under warranty. And some surface corrosion on the spoiler struts (which I believe are steel). I think it has to perforate now? The net result of all that was in 3 years all I paid for over and above insurance, tax & servicing was tyres.
In 4 years and 14k miles of 675LT ownership it has been exactly the same. Except nothing went wrong apart from front wing corrosion and those were replaced with CF (partly under warranty, I paid the E/O for CF). There have been no mechanical faults.
So I took the decision 6 months ago to self warrant and use V engineering. I think the 650s & 675LT are known to be pretty robust. The 12C has some niggles but these would mostly have been fixed now. The 570S & 720S do seem to have on-going issues but the likes of V engineering have good solutions.
I always advise to buy a used McLaren with 1 or 2 years (if you can negotiate it) of manufacturers warranty. It will pretty much cover anything and if there are any niggles you can have them ironed out under warranty. After 1-2 years there should be no issues self warranting. There are really no single items above £10k anyway. V will rebuild a gearbox for less than that and around £10k for an engine top end.
The usual P11 car issues like accumulators can now be changed, cost effectively, for re-fillable items, the bushes in the suspension arms are now available (so I have been told) and any corrosion can be repaired like any other car. As long as you use the car regularly and keep on top of any issues they should be reliable.
In 4 years and 14k miles of 675LT ownership it has been exactly the same. Except nothing went wrong apart from front wing corrosion and those were replaced with CF (partly under warranty, I paid the E/O for CF). There have been no mechanical faults.
So I took the decision 6 months ago to self warrant and use V engineering. I think the 650s & 675LT are known to be pretty robust. The 12C has some niggles but these would mostly have been fixed now. The 570S & 720S do seem to have on-going issues but the likes of V engineering have good solutions.
I always advise to buy a used McLaren with 1 or 2 years (if you can negotiate it) of manufacturers warranty. It will pretty much cover anything and if there are any niggles you can have them ironed out under warranty. After 1-2 years there should be no issues self warranting. There are really no single items above £10k anyway. V will rebuild a gearbox for less than that and around £10k for an engine top end.
The usual P11 car issues like accumulators can now be changed, cost effectively, for re-fillable items, the bushes in the suspension arms are now available (so I have been told) and any corrosion can be repaired like any other car. As long as you use the car regularly and keep on top of any issues they should be reliable.
MMarkM said:
The Mac WhattsApp group I'm in has a lot of feedback to share on Thorney, none of it good. Personally I've experienced them or met them so can't comment on how genuine the feedback is. Looking at the Thorney posts though they are rather unprofessional in commentary
Could I be added to the group please?MMarkM said:
The Mac WhattsApp group I'm in has a lot of feedback to share on Thorney, none of it good. Personally I've experienced them or met them so can't comment on how genuine the feedback is. Looking at the Thorney posts though they are rather unprofessional in commentary
Hi, looking at getting my first McLaren, any chance you can forward me the WhatsApp group number?Cheers,
Dean
I renewed my warranty with Mclaren after my first year was up.
Coil pack failure covered.
Busted spring replaced with shock also covered.
Indicator stalk not locking in (I never even noticed) covered.
Air con leak covered.
Horn not as loud as it should be covered.
The warranty has paid for itself and then some but it helps to have a good dealer relationship.
Any parts replaced under warranty are also covered for two years.
I did have to pay for my front discs and pads but one of those things.
Hope this helps.
Coil pack failure covered.
Busted spring replaced with shock also covered.
Indicator stalk not locking in (I never even noticed) covered.
Air con leak covered.
Horn not as loud as it should be covered.
The warranty has paid for itself and then some but it helps to have a good dealer relationship.
Any parts replaced under warranty are also covered for two years.
I did have to pay for my front discs and pads but one of those things.
Hope this helps.
Meps said:
I renewed my warranty with Mclaren after my first year was up.
Coil pack failure covered.
Busted spring replaced with shock also covered.
Indicator stalk not locking in (I never even noticed) covered.
Air con leak covered.
Horn not as loud as it should be covered.
The warranty has paid for itself and then some but it helps to have a good dealer relationship.
Any parts replaced under warranty are also covered for two years.
I did have to pay for my front discs and pads but one of those things.
Hope this helps.
Some of that highlights that the warranty makes most sense if you're staying in the McLaren network though. Coil pack failure covered.
Busted spring replaced with shock also covered.
Indicator stalk not locking in (I never even noticed) covered.
Air con leak covered.
Horn not as loud as it should be covered.
The warranty has paid for itself and then some but it helps to have a good dealer relationship.
Any parts replaced under warranty are also covered for two years.
I did have to pay for my front discs and pads but one of those things.
Hope this helps.
Snapped spring means that McLaren replace the shock at (I think) £3-4k.
An Indy will replace the spring with another spring for £100.
MMarkM said:
The Mac WhattsApp group I'm in has a lot of feedback to share on Thorney, none of it good. Personally I've experienced them or met them so can't comment on how genuine the feedback is. Looking at the Thorney posts though they are rather unprofessional in commentary
Interesting to hear, its a shame that stays in a whats app group when im sure owners and future owners would benefit greatly.mOrtt said:
Streetbeat said:
Interesting to hear, its a shame that stays in a whats app group when im sure owners and future owners would benefit greatly.
No one wants to get sued 
#IYKYKdavek_964 said:
Some of that highlights that the warranty makes most sense if you're staying in the McLaren network though.
Snapped spring means that McLaren replace the shock at (I think) £3-4k.
An Indy will replace the spring with another spring for £100.
Spring and shock is £1.6 k I have kept everything on the car full Mclaren not independent the independents were also more expensive than the dealer to replace my front discs.Snapped spring means that McLaren replace the shock at (I think) £3-4k.
An Indy will replace the spring with another spring for £100.
MMarkM said:
The Mac WhattsApp group I'm in has a lot of feedback to share on Thorney, none of it good. Personally I've experienced them or met them so can't comment on how genuine the feedback is. Looking at the Thorney posts though they are rather unprofessional in commentary
I'm in the mclaren club group but if there is a dedicated what's app group for chat I'd like to be added also if poss thanksMeps said:
Spring and shock is £1.6 k I have kept everything on the car full Mclaren not independent the independents were also more expensive than the dealer to replace my front discs.
I haven't needed to replace discs but I do remember discussing prices and I found the same - the Indy's offered an aftermarket brand which were more than McLaren would charge, although I think they're supposed to last longer. The fact remains though that £1.6k is considerably more than £100 and that Indy's can often repair where McLaren will replace entire parts - and that does lead to significant price differences. And hence many of us find that the warranty no longer justifies it's cost.
Edited by davek_964 on Tuesday 18th June 07:17
Edited by davek_964 on Tuesday 18th June 08:09
Slightly off topic apologies. But to answer all the comments reference WhattsApp group, there are several, quite a lot of regional ones. I think they are great as you're connect with people and events local. When you join the official McLaren Owners Club (it's only £50!) you'll get sent a link to all the various different groups. Well worth it in my opinion
Google gives me two owners clubs
https://mclarenownersclub.uk/
https://mclarenownersclub.uk/
is one more official or more well supported than the other?
https://mclarenownersclub.uk/
https://mclarenownersclub.uk/
is one more official or more well supported than the other?
mOrtt said:
No one wants to get sued #IYKYK
Can you be sued for real world experiences? Slander and misinformation yes, but you cant be sued for sharing a poor experience as long as its factually accurate. #IYKYKLawyers would have a field day with trustpilot or google if thats the case, nothing wrong with posting a poor review if it actually happened.
As others have stated, its not like he isnt afraid to make his opinion known on many Mclaren topics amongst other things, if you are going to be that vocal publically i dont think youve got a leg to stand on if the shoe is on the other foot.
Edited by Streetbeat on Tuesday 18th June 13:24
Edited by Streetbeat on Tuesday 18th June 13:30
MMarkM said:
The Mac WhattsApp group I'm in has a lot of feedback to share on Thorney, none of it good. Personally I've experienced them or met them so can't comment on how genuine the feedback is. Looking at the Thorney posts though they are rather unprofessional in commentary
Assuming it's the MOC Whatsapp group, sure there's a history between Thorney and them.MOC has pretty close ties to McLaren, Thorney offering an arguably better service and hoovering up customers from the dealers, especially on older cars, meaning they're fully booked a month in advance - not exactly a match made in heaven.
TBCTBC said:
Assuming it's the MOC Whatsapp group, sure there's a history between Thorney and them.
MOC has pretty close ties to McLaren, Thorney offering an arguably better service and hoovering up customers from the dealers, especially on older cars, meaning they're fully booked a month in advance - not exactly a match made in heaven.
I think that's rubbish to be honest. MOC has pretty close ties to McLaren, Thorney offering an arguably better service and hoovering up customers from the dealers, especially on older cars, meaning they're fully booked a month in advance - not exactly a match made in heaven.
MOC have never been driven by McLaren and I'm not sure they even have much of a tie with them now. And John Thorn is a member.
He is his own worst enemy though.
davek_964 said:
TBCTBC said:
Assuming it's the MOC Whatsapp group, sure there's a history between Thorney and them.
MOC has pretty close ties to McLaren, Thorney offering an arguably better service and hoovering up customers from the dealers, especially on older cars, meaning they're fully booked a month in advance - not exactly a match made in heaven.
I think that's rubbish to be honest. MOC has pretty close ties to McLaren, Thorney offering an arguably better service and hoovering up customers from the dealers, especially on older cars, meaning they're fully booked a month in advance - not exactly a match made in heaven.
MOC have never been driven by McLaren and I'm not sure they even have much of a tie with them now. And John Thorn is a member.
He is his own worst enemy though.
Gassing Station | McLaren | Top of Page | What's New | My Stuff