How to change your email address

[BenLowden]

We regularly get people asking how they change their email address – you can't do this yourself but we can!

Option 1: You still have access to your old email address.

1. Email [e-mail] from your old email address stating "Change of email request" in the title.
2. In the body of the email include your new email address and your username.
3. Sign your new email address up to our newsletter here.

Option 2: You no longer have access to your email address.

1. Log in to PH and add a note to your profile saying "FAO Ben" AND with the days date next to it – e.g. 'FAO Ben 23/10/21' (do not put your email address in your notes - it's public!)
2. Email [e-mail] stating "Change of email request" in the title.
3. In the body of the email confirm that you've left a note in your profile and your new email address and your username.
4. Once the email address has been changed, delete the note from your profile.
5. Sign your new email address up to our newsletter here.

Option 3: You're confused and don't know what to do...

1) Sit down, relax and have a nice cup of tea.
2) Email [e-mail] and ask for some help!