403 forbidden

Author
Discussion

AJB88

Original Poster:

13,367 posts

178 months

Thursday 5th March 2020
quotequote all
getting a 403 forbidden message when reply to any threads, can start new ones like this but cant reply. Chrome on ChromeOS.

Edit to add PistonHeads advice:

As you've gathered these types of issues do pop up rarely for certain inputs as the firewall we run (to keep the forums secure) can sometimes falsely interpret safe text as malicious. We do plan at some point to make this experience better, but for now it is a known limitation for a small percentage of posts.

That said, you can use the Preview function to gradually isolate the problematic bit in the block of text - e.g. for the text block, start with just the first paragraph and try Preview, if you see 403 you know the bad part exists within there and can go back and further filter it down.

It is a fiddly process, but given the firewall is a managed service and uses an industry standard ruleset to catch security risks, there isn't much else that can be done at the moment (without significant dev effort!).

tirolo_

216 posts

116 months

PH TEAM

Thursday 5th March 2020
quotequote all
HI AJB88, sorry to hear you've been having issues with the website, I will try to help fix this issue for you... to start can you help us with some further details? does it happen straight away when you click the "Start New Topic" button or after you try to add the title and message and click submit, if the latter can you provide what the title/message is? Since you can't reply (just try again on this one please) maybe just start a new thread and we take from there... Cheers!

Edited by tirolo_ on Thursday 5th March 18:00

2 sMoKiN bArReLs

30,586 posts

242 months

Thursday 5th March 2020
quotequote all
https://www.pistonheads.com/gassing/topic.asp?h=0&...

I also got 403 forbidden on Chrome trying to post a pic

RDMcG

19,515 posts

214 months

Thursday 5th March 2020
quotequote all
I had it trying to post a reply to a topic.

tirolo_

216 posts

116 months

PH TEAM

Thursday 5th March 2020
quotequote all
RDMcG said:
I had it trying to post a reply to a topic.
are you trying to quote someone on that reply? can you please share the thread link?

RDMcG

19,515 posts

214 months

Thursday 5th March 2020
quotequote all
tirolo_ said:
are you trying to quote someone on that reply? can you please share the thread link?
I was not quoting, Tried to reply to the Fiat 500e thread in the EV section.

tirolo_

216 posts

116 months

PH TEAM

Thursday 5th March 2020
quotequote all
RDMcG said:
I was not quoting, Tried to reply to the Fiat 500e thread in the EV section.
I assume you can start a new reply without quoting anyone there?

tirolo_

216 posts

116 months

PH TEAM

Thursday 5th March 2020
quotequote all
RDMcG said:
I was not quoting, Tried to reply to the Fiat 500e thread in the EV section.
Can you please click on the quote button that's getting you the 403 error and send me the URL?

dapprman

2,456 posts

274 months

Thursday 5th March 2020
quotequote all
Same problem for me too - interesting to see if it works here

Thread is
https://www.pistonheads.com/gassing/topic.asp?h=0&...

tirolo_

216 posts

116 months

PH TEAM

Thursday 5th March 2020
quotequote all
dapprman said:
Same problem for me too - interesting to see if it works here

Thread is
https://www.pistonheads.com/gassing/topic.asp?h=0&...
I've tried to quote every single reply on that thread, can you help me with further details on how to reproduce this?

dapprman

2,456 posts

274 months

Thursday 5th March 2020
quotequote all
I selected quote on the penultimate post (on hot salt beef bagels), typed text and got a blank page with 403 Forbidden at the top. Going back one page and the post button was greyed out.
Going back in to the thread and replying I get the same problem.
I've tried again with the quote.
Each time the same result.
Will try logging out and in and post if that works. - didn't work.

dapprman

2,456 posts

274 months

Thursday 5th March 2020
quotequote all
Must be somethng about that specific thread as I've just replied to another in the same section and failed again on replying to the sandwichh thread.

AJB88

Original Poster:

13,367 posts

178 months

Thursday 5th March 2020
quotequote all
I've had it a number of times today when replying to threads, quoting people and also trying to do photos.

Its working now at the moment.

tirolo_

216 posts

116 months

PH TEAM

Thursday 5th March 2020
quotequote all
dapprman said:
Must be somethng about that specific thread as I've just replied to another in the same section and failed again on replying to the sandwichh thread.
That's weird, just tried to reply to that post and all seems fine... Are you trying to post something other than just plain text?

tirolo_

216 posts

116 months

PH TEAM

Thursday 5th March 2020
quotequote all
AJB88 said:
I've had it a number of times today when replying to threads, quoting people and also trying to do photos.

Its working now at the moment.
Thanks for the feedback, please let us know if you see anything different!

anonymous-user

61 months

Thursday 5th March 2020
quotequote all
i got it on one thread in GG warrenties, trying to reply to post.

Only that thread.

irocfan

42,391 posts

197 months

Thursday 5th March 2020
quotequote all
Just tried to respond on real estate nightmares and get 403, at which point I cant open any other PH pages on my laptop

dapprman

2,456 posts

274 months

Thursday 5th March 2020
quotequote all
tirolo_ said:
dapprman said:
Must be somethng about that specific thread as I've just replied to another in the same section and failed again on replying to the sandwichh thread.
That's weird, just tried to reply to that post and all seems fine... Are you trying to post something other than just plain text?
Nope just plain text. Oddly enough having copied it in to Notepad (so forced plain text) and pasting back it failed. just retyped afresh and it worked.

InitialDave

12,231 posts

126 months

Thursday 5th March 2020
quotequote all
I just got one trying to reply to this thread:
https://www.pistonheads.com/gassing/topic.asp?h=0&...

Plain text reply, no links, pictures, or quotes.

Evoluzione

10,345 posts

250 months

Thursday 5th March 2020
quotequote all
I had it when trying to attach pic up this morning, it's working fine now though.