Servicing woes, 981 Cayman GTS
Discussion
Took my car in for it's 8 year major service to my local OPC.
Got home and checked the oil. It shows just the bottom segemnt as green, leaving three grey segments, not including the over max top segment. Thats underfilled by 1275 ml or circa 2 1/2 pints.
I dont think the brakes have been bled as there is no residual brake fluid inside the nipples. Tested by inserting a cotton earbud stick, came out bone dry. I'd be interested to know how the front brakes were bled without taking the wheel off. I had marked the wheel bolts nearest the valve cap and they were still in the same place.
I was however charged for 2 ltrs of brake fluid which sounds a LOT.
Not convinced the plugs have been changed as the wheel liners (which as far as I know have to be removed to get access to the plugs looked very much undisturbed.
I'll get the car jacked up tomorrow for a better look.
Oh, and I had to add over 2 ltrs of water to the screenwash..
Finally, I seem to have acquired a scratch on my wing.
The problem is like going to a new restuaraunt. If the strter is a bit off, then you doubly scrutinise the main course. If thats substandard, by the time the dessert appears, you are on a mission!
Got home and checked the oil. It shows just the bottom segemnt as green, leaving three grey segments, not including the over max top segment. Thats underfilled by 1275 ml or circa 2 1/2 pints.
I dont think the brakes have been bled as there is no residual brake fluid inside the nipples. Tested by inserting a cotton earbud stick, came out bone dry. I'd be interested to know how the front brakes were bled without taking the wheel off. I had marked the wheel bolts nearest the valve cap and they were still in the same place.
I was however charged for 2 ltrs of brake fluid which sounds a LOT.
Not convinced the plugs have been changed as the wheel liners (which as far as I know have to be removed to get access to the plugs looked very much undisturbed.
I'll get the car jacked up tomorrow for a better look.
Oh, and I had to add over 2 ltrs of water to the screenwash..
Finally, I seem to have acquired a scratch on my wing.
The problem is like going to a new restuaraunt. If the strter is a bit off, then you doubly scrutinise the main course. If thats substandard, by the time the dessert appears, you are on a mission!
Back in summer 2022 I had an oil issue after having my 2014 981 Boxster S serviced at an OPC. The oil level looked right at the bottom of the scale with only the bottom triangular segment lit. I called the service centre, who were baffled as apparently the oil is dispensed in exacting measures by a computer. But they came out to have a look, and brought a couple of 1-lite bottles of Mobil-1 with them. Once they had verified the oil level was indeed showing as I had described, they added one litre, followed by the second litre. By this point, the oil level according to the indicator was just above half way. Luckily I keep Mobil 1 in the garage, so I brought out and unsealed a 4 or 5-litre bottle, and we added more oil until the oil level indicator showed one bar from totally full, but still within the OK range.
The OPC representative apologised profusely and could not explain how my car had been delivered back to me in this state. I didn't have the opportunity to drive the car for nearly a week, but when I did I suddenly got a message on the dash that the oil level was above maximum, but it was possible to drive on. I drove home gingerly, and the OPC collected the car. The next day they reported back that they had drained all of the oil, and found that it was massively overfull. Turns out that the oil level was correct after the service, but the sensor was misreading. Somehow, either when I drove the car or when they drained and refilled the engine, the sensor fixed itself was now reading correctly. The problem has not recurred since.
I can't comment on anything else you've found, but perhaps your oil level sensor is doing the same as mine did.
The OPC representative apologised profusely and could not explain how my car had been delivered back to me in this state. I didn't have the opportunity to drive the car for nearly a week, but when I did I suddenly got a message on the dash that the oil level was above maximum, but it was possible to drive on. I drove home gingerly, and the OPC collected the car. The next day they reported back that they had drained all of the oil, and found that it was massively overfull. Turns out that the oil level was correct after the service, but the sensor was misreading. Somehow, either when I drove the car or when they drained and refilled the engine, the sensor fixed itself was now reading correctly. The problem has not recurred since.
I can't comment on anything else you've found, but perhaps your oil level sensor is doing the same as mine did.
Honestly…..really would find it incredibly hard to believe you were charged for an 8 year and they didn’t
1. put enough oil in it
2. go near the brakes or have the wheels off
3. change the plugs
4. fill your screen wash.
And you have been changed for all the above!
Apart from 4 which is an easy oversight, that would ruin a reputation if true.
1. put enough oil in it
2. go near the brakes or have the wheels off
3. change the plugs
4. fill your screen wash.
And you have been changed for all the above!
Apart from 4 which is an easy oversight, that would ruin a reputation if true.
Youforreal. said:
Honestly…..really would find it incredibly hard to believe you were charged for an 8 year and they didn’t
1. put enough oil in it
2. go near the brakes or have the wheels off
3. change the plugs
4. fill your screen wash.
And you have been changed for all the above!
Apart from 4 which is an easy oversight, that would ruin a reputation if true.
Well I'm not sure about the plugs as I haven't physically looked at one. Will have a look tomorrow, easy enough.1. put enough oil in it
2. go near the brakes or have the wheels off
3. change the plugs
4. fill your screen wash.
And you have been changed for all the above!
Apart from 4 which is an easy oversight, that would ruin a reputation if true.
But certainly the front wheels haven't been off and the lack of residual fluid in the bleed nipples doesn't instill me with confidence. I'm curious about charge for 2 litres of brake fluid, seems excessive.
I'm going to reset the oil level and see if it improves. But to be fair, it's the only method I have of determining the oil level. Whatever the actual level is, if it's reading low you would expect the garage to notice and sort.
I'll be doing a bit more investigation before raising issues with the OPC. Hopefully all will be ok and my faith in garages will be restored to it's previous low bar!
LunarOne said:
How are you going to reset the oil level?
If you open the rear hatch for 10 secs or so, that resets the display after a few miles. Seems a weird way of finding out how much oil you may not have in the engine.https://www.porscheclubgb.com/forum/threads/oil-le...
Various confirmations available re this on the net.
andygo said:
Youforreal. said:
Honestly…..really would find it incredibly hard to believe you were charged for an 8 year and they didn’t
1. put enough oil in it
2. go near the brakes or have the wheels off
3. change the plugs
4. fill your screen wash.
And you have been changed for all the above!
Apart from 4 which is an easy oversight, that would ruin a reputation if true.
Well I'm not sure about the plugs as I haven't physically looked at one. Will have a look tomorrow, easy enough.1. put enough oil in it
2. go near the brakes or have the wheels off
3. change the plugs
4. fill your screen wash.
And you have been changed for all the above!
Apart from 4 which is an easy oversight, that would ruin a reputation if true.
But certainly the front wheels haven't been off and the lack of residual fluid in the bleed nipples doesn't instill me with confidence. I'm curious about charge for 2 litres of brake fluid, seems excessive.
I'm going to reset the oil level and see if it improves. But to be fair, it's the only method I have of determining the oil level. Whatever the actual level is, if it's reading low you would expect the garage to notice and sort.
I'll be doing a bit more investigation before raising issues with the OPC. Hopefully all will be ok and my faith in garages will be restored to it's previous low bar!
If nipples are dry it’s impossible they have been bled, oil could be the sensor though, if you do check the plugs and find they haven’t been touched.,,,,,,,if it were me I’d honestly hit the roof!
KittyLitter said:
andygo said:
I'll be doing a bit more investigation before raising issues with the OPC. Hopefully all will be ok and my faith in garages will be restored to it's previous low bar!
...but is it under warranty? if not then why on earth use an OPC over a top notch Indie?plynchy said:
You could have had an incredibly diligent Tech that actually dried out the nipples after bleeding them? On the other hand...
Interested to see how this pans out, my car is booked in at Leeds at the end of the month for the same treatment.
More reliable than relying on what may or may not be found inside the bleed nipple covers … :Interested to see how this pans out, my car is booked in at Leeds at the end of the month for the same treatment.
https://www.amazon.co.uk/ITEQ-Liquid-Tester-Lights...
Slippydiff said:
More reliable than relying on what may or may not be found inside the bleed nipple covers … :
https://www.amazon.co.uk/ITEQ-Liquid-Tester-Lights...
I get your point with the tester, but I replaced my brake fluid about 18 months ago when I fitted the new rear calipers that the original OPC sent me. https://www.amazon.co.uk/ITEQ-Liquid-Tester-Lights...
They sent me the calipers as no slots were available over the Christmas period and the January for them to replace so I did it myself.All four nipples in the rear calipers were seized, impossible if the bleeding process had been carried out 4 months earlier.
Actually that saga is the main reason I'm picky about the whole service process. The master tech from that OPC told me that they only need to flush about 20ml of fluid from each side of the calipers. I found that quite shocking.
Edited by andygo on Friday 10th May 08:41
Edited by andygo on Friday 10th May 08:44
andygo said:
Took my car in for it's 8 year major service to my local OPC.
Got home and checked the oil. It shows just the bottom segemnt as green, leaving three grey segments, not including the over max top segment. Thats underfilled by 1275 ml or circa 2 1/2 pints.
I dont think the brakes have been bled as there is no residual brake fluid inside the nipples. Tested by inserting a cotton earbud stick, came out bone dry. I'd be interested to know how the front brakes were bled without taking the wheel off. I had marked the wheel bolts nearest the valve cap and they were still in the same place.
I was however charged for 2 ltrs of brake fluid which sounds a LOT.
Not convinced the plugs have been changed as the wheel liners (which as far as I know have to be removed to get access to the plugs looked very much undisturbed.
I'll get the car jacked up tomorrow for a better look.
Oh, and I had to add over 2 ltrs of water to the screenwash..
Finally, I seem to have acquired a scratch on my wing.
The problem is like going to a new restuaraunt. If the strter is a bit off, then you doubly scrutinise the main course. If thats substandard, by the time the dessert appears, you are on a mission!
To use your analogy I would have finshed all the meal, established exactly what was right, wrong or happened and then started the thread already knowing what it is you were not happy with.Got home and checked the oil. It shows just the bottom segemnt as green, leaving three grey segments, not including the over max top segment. Thats underfilled by 1275 ml or circa 2 1/2 pints.
I dont think the brakes have been bled as there is no residual brake fluid inside the nipples. Tested by inserting a cotton earbud stick, came out bone dry. I'd be interested to know how the front brakes were bled without taking the wheel off. I had marked the wheel bolts nearest the valve cap and they were still in the same place.
I was however charged for 2 ltrs of brake fluid which sounds a LOT.
Not convinced the plugs have been changed as the wheel liners (which as far as I know have to be removed to get access to the plugs looked very much undisturbed.
I'll get the car jacked up tomorrow for a better look.
Oh, and I had to add over 2 ltrs of water to the screenwash..
Finally, I seem to have acquired a scratch on my wing.
The problem is like going to a new restuaraunt. If the strter is a bit off, then you doubly scrutinise the main course. If thats substandard, by the time the dessert appears, you are on a mission!
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