718 Connected Services / Tracker

[SK555]

Hello! First time Porsche owner here - recently picked up a 718 Cayman from an independent specialist.

I understand (although correct me if this isnt the case) that my car has an inbuilt tracker that requires activation. I reached out to Porsche to complete the transfer of ownership process, so my car now appears in the Porsche app.

However, I cannot seem to find instructions to activate the tracker. I understand a subscription is required, but I cant seem to figure out how to activate this. Do I need to reach out to an OPC and take the car in?

Any help would be appreciated!

[jackwood]

You should be able to add it via Vodaphone/Connect page

https://pcc.automotive.vodafone.com/cwp/public/wel...

It’s the same login as your app (email and password)

So you have the tracker fobs? You will need those too, which I presume need to be coded to the car.

[ClubsportStr]

SK555 said:

Hello! First time Porsche owner here - recently picked up a 718 Cayman from an independent specialist.

I understand (although correct me if this isnt the case) that my car has an inbuilt tracker that requires activation. I reached out to Porsche to complete the transfer of ownership process, so my car now appears in the Porsche app.

However, I cannot seem to find instructions to activate the tracker. I understand a subscription is required, but I cant seem to figure out how to activate this. Do I need to reach out to an OPC and take the car in?

Any help would be appreciated!

The app allows you to see where the car is. But there is a separate tracker , but you need the tracking fobs which should be programmed to the car. If you don’t need the tracker for your insurance it’s probably not worth it, but that’s a personal decision. But there are several threads on here where people have had issues with it not working correctly so it might be worth you doing a bit more research before activating it ?

[Blink982]

I had the tracker etc in my previous 718 but I didn’t bother with it in my last Porsche. Porsche Connect and the various features seemed worthless to me. The tracker fobs should be in the glove box. If not, I don’t know how you would go about replacing them but after I lost one in a wallet that I either lost or had stolen, I had to pay about £170 and that was about 5 years ago. They’re just cheap electronics and the coding to the car took about 10 seconds but Porsche…..

[ChrisW.]

When i bought a 991.2 GT3 privately Vodaphone told me that I needed to connect the tracker through Porsche. This resulted in a visit to my OPC who connected everything up ... at a cost.

A tracker was a condition of my insurance ... regarding the user options, I am guessing that these will have been improved over the years but it's still hard for developers when so many devices continually change ... so retrospective and future compatibility is a challenge. For example, I jumped from an old iPhone6 to an iPhone12 ... and probably won't change again until there is an iPhone18 ;-)

[Far Cough]

"Reaching Out" is only acceptable if you are a member of the Four Tops .... Ringing someone is far more preferable.

Firstly , is your car fitted with a tracker or does it have tracker preparation ? There is a difference. The later is more costly. Have you been given the 2 tracker cards along with the keys ?

Give Vodafone a "ring" to see if they can see the car :
Customer Services – general queries

Opening hours: Monday-Friday, 9am-5pm

Email: [e-mail]

Call: [phone]

[Stever]

I tried twice when I got my Boxster GTS 4.0 my insurer insisted on a tracker due to value of the car. You have to tke it to a main dealer where in theory it should only take a few minutes to code but on both occasions there was an issue with the network which is run by Vodafone.

That should tell you all you need to know as Vodafone would be the outright winner in a competition to be ste and virtually impossible to speak to.

In the end I did the only sensible thing and changed insurers to Footman James as they didn't require a tracker plus they were anbout 40% cheaper for my little fleet than Zurich - highly recommend FJ.

Boxster now in classifieds if anyone fancies a mean green Kermit

[SK555]

jackwood said:

You should be able to add it via Vodaphone/Connect page

https://pcc.automotive.vodafone.com/cwp/public/wel...

It’s the same login as your app (email and password)

So you have the tracker fobs? You will need those too, which I presume need to be coded to the car.

No tracker fobs - and I assume these come at a fair cost as Blink said.

@Far Cough - When I log in to the Vodafone portal, I get a page which shows my activation code so I can assume its there/visible but I will ring them to confirm. Thanks for the suggestion.