Navigation & Infotainment Services - only 24 months?

Navigation & Infotainment Services - only 24 months?

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Discussion

Tony B2

Original Poster:

657 posts

182 months

Saturday 7th January 2023
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These appear to be complimentary for only 24 months from date of first registration.

I am guessing that there will be no complimentary extension on the 24 month old Spyder that I am on the point of buying from an OPC?

Having had Real Time Traffic Info on my M3 (for 36 months FOC...) I am definitely keen on keeping this functionality as well as other remote services.

My assumption is that Apple Carplay is supported, but not Android Auto?

I wonder if the OPC would swap the free mats/luggage compartment protection (*2) for a 12 month extension (£139)....?

scrounger73

299 posts

165 months

Saturday 7th January 2023
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A 12 month extension to remote services is only £99

esuuv

1,353 posts

212 months

Saturday 7th January 2023
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Yes you'll have wired CarPlay - but not android auto.

I never found the remote services to be all that good - and use Waze on carplay pretty much always.

b0rk

2,356 posts

153 months

Saturday 7th January 2023
quotequote all
The online/remote services are split across a series of separate bundles depending on what you want.

Porsche Car connect provided by Vodafone:
Remote services, £99 per year
Security Services + Safety Services, £235 per year
Remote Services + Security Services + Safety Services, £266 per year

Porsche Online services provided by Porsche:
Navigation & Infotainment Services, inc data £139.00 per year
Data Package £19 per month

To keep online traffic and map updates you want just Navigation & Infotainment Services.

Remote lock/unlock and vehicle location is part of remote services, this rather bizarrely is needed if you want to use "send to car" in the app.
However stored POI's also in the app are part of the Navigation & Infotainment Services package.

Security services is the Porsche tracker.
Safety services is emergency call (eCall) functionality.
Data package lets you use the built in SIM card as a wifi hotspot for your phone. To use the built in apple music / amazon music service you either need this, a separate data sim or the infotainment connected to your phone with your phone acting as a hot spot.


Edited by b0rk on Saturday 7th January 21:36

Tony B2

Original Poster:

657 posts

182 months

Sunday 8th January 2023
quotequote all
b0rk said:
The online/remote services are split across a series of separate bundles depending on what you want.

Porsche Car connect provided by Vodafone:
Remote services, £99 per year
Security Services + Safety Services, £235 per year
Remote Services + Security Services + Safety Services, £266 per year

Porsche Online services provided by Porsche:
Navigation & Infotainment Services, inc data £139.00 per year
Data Package £19 per month

To keep online traffic and map updates you want just Navigation & Infotainment Services.

Remote lock/unlock and vehicle location is part of remote services, this rather bizarrely is needed if you want to use "send to car" in the app.
However stored POI's also in the app are part of the Navigation & Infotainment Services package.

Security services is the Porsche tracker.
Safety services is emergency call (eCall) functionality.
Data package lets you use the built in SIM card as a wifi hotspot for your phone. To use the built in apple music / amazon music service you either need this, a separate data sim or the infotainment connected to your phone with your phone acting as a hot spot.


Edited by b0rk on Saturday 7th January 21:36
Thank you for such a comprehensive answer!
I will need the Porsche Tracker for insurance purposes, and if no Android Auto compatibiity exists (yet..?) it looks like a decent phone mount as well...sigh...

BMW's Connecteddrive did all of the above (apart from Tracker) for £130/yr, so was good value by comparison.

b0rk

2,356 posts

153 months

Sunday 8th January 2023
quotequote all
There is no factory option for android auto. You can pay a specialist to modify the head unit to add the support which in some of the kits also adds wireless carplay, obviously this voids the warranty.

Google PCM 4.0 android auto if you want to go down that rabbit hole. The USB socket is in the armrest and is USB-A rather than USB-C, no wireless charging obviously.

Aftermarket trackers exist if you don't wish to use the OE system but warranty implications beyond year 3 are "grey".

If you do use the OE tracker it needs to be activated by an OPC, remember to tell them you want to use it so they can do the setup work. The system uses driver ID fobs which you need to have with you, check with your insurer if they are happy for you to put the fob on your keyring some are and some are not. Should the system go wrong / have a fit at any point you'll need to book it into an OPC for maintenance. There is a thread on here about this unfortunately.

LiamH66

840 posts

98 months

Sunday 8th January 2023
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Vodafone remote services are only complimentary for the first 12 months, or at least that's how they were on the 718 I bought new November before last.

I just couldn't make myself pay for an extension because:

1. It took 3 months for the services to be able to find the car, including a 3 day spell at the dealer while they replaced the tracker unit in the car.
2. The tracking was remarkably unreliable, often showing the car to be several miles away from where I had left it. I had week's holiday where the tracker would have led me to believe the car had been stolen, but I was pretty sure it hadn't. Fortunately it was right where I had left it when I got home.

Hard to believe how far backwards Car Connect seems to have gone between my first 718 in 2017 and my latest in 2021. If I were Vodafone, I would have thrown in free extensions until a year after the service was first usable for all the customers that were affected. I'm not about to waste my time trying to get hold of them to tell them that. If the system had worked better once it was up and going I might have thought differently.

I felt really sorry for their phone operatives while they were trying to get the system working on my car last year. They were very professional in the circumstances, but I got the impression that they were taking some flak for a system that didn't work, and that they couldn't do very much about.

Liam