981 US Recall

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981Boxess

Original Poster:

11,530 posts

265 months

Wednesday 15th September 2021
quotequote all
Has anyone UK based heard anything about this?

https://www.autoevolution.com/news/your-previous-g...

LunarOne

5,762 posts

144 months

Wednesday 15th September 2021
quotequote all
I saw the article in my newsfeed and came here to see if it’s already being discussed. I have a Feb 2014 Boxster S which seems to be one of the affected models, but I’m in the UK and not heard anything from Porsche yet. I don’t even know if there will be a recall in the UK and Europe. And there is a bit of a rattle from the back end, but I’ve only noticed it on startup so I assumed it was something exhaust related. Maybe it is, maybe it isn’t! I wonder how involved the recall work is?

981Boxess

Original Poster:

11,530 posts

265 months

Wednesday 15th September 2021
quotequote all
LunarOne said:
I wonder how involved the recall work is?
According to US linked article:

Even though it would probably take a while, the fix is relatively simple. The company’s authorized technicians will inspect all cars and replace the affected rear-axle carrier side sections with new ones, produced to the original specification, where required.

TonyRSL

1 posts

156 months

Wednesday 15th September 2021
quotequote all
I have a late 2012 981 Boxster S. It has a rattle at the back that is not engine or g/box, transmission related. It sounds like a baffle plate/heat shield. I have phoned Porsche UK today (15 Sep 2021) and asked them about the recalls applied to USA cars, there response was that there is no recall for my car. I have also gone onto the Porsche website and put my VN number into the recall section and this shows no recall. My car is booked into a Porsche dealership for its 80k mile service in about 4 weeks time. I have asked them to check out the rattle.

981Boxess

Original Poster:

11,530 posts

265 months

Thursday 16th September 2021
quotequote all

DJMC

3,521 posts

110 months

Thursday 16th September 2021
quotequote all
2014 Cayman here.

PGB advised speak to my OPC.

My OPC say no outstanding recall.

Bearing in mind the notification to US dealers was just yesterday it may take a few days to reach UK dealers IF it also affects UK cars.

981Boxess

Original Poster:

11,530 posts

265 months

Thursday 16th September 2021
quotequote all
DJMC said:
My OPC say no outstanding recall.
Mine hadn't even heard of the US recall, they have now.

All they do is type your VIN into the same system we can and whatever the computer says they say, in this case "computer says no".

LunarOne

5,762 posts

144 months

Thursday 16th September 2021
quotequote all
DJMC said:
2014 Cayman here.

PGB advised speak to my OPC.

My OPC say no outstanding recall.

Bearing in mind the notification to US dealers was just yesterday it may take a few days to reach UK dealers IF it also affects UK cars.
I can’t imagine it wouldn’t affect UK cars. They are all made in the same factory aren’t they?

DJMC

3,521 posts

110 months

Thursday 16th September 2021
quotequote all
I said to Jack at OPC Leics the same thing, they're all made in the same factory albeit with the steering wheel on the wrong side, but he said different markets get different spec.

I'm fairly sure the rear axle parts would be the same though, for UK and USA.

Give it a few days... or will PGB do a cover-up?

Axle-gate?

Slippydiff

15,159 posts

230 months

Thursday 16th September 2021
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anonymous said:
[redacted]

981Boxess

Original Poster:

11,530 posts

265 months

Thursday 16th September 2021
quotequote all
Slippydiff said:
But knowing the way the great 981 brake pedal bush replacement was handled, they'll try and fob the cost of on the owners ...
Despite the fact this has been described as a "voluntary safety recall out of an abundance of caution” this is something that they are not going to be able to ignore.
A major suspension component which has "a 100% estimated defect rate" which can lead to loss of vehicle control is not a leaky washer bottle.

If the US and UK cars share this casting they will get recalled.

Slippydiff

15,159 posts

230 months

Thursday 16th September 2021
quotequote all
981Boxess said:
espite the fact this has been described as a "voluntary safety recall out of an abundance of caution” this is something that they are not going to be able to ignore.
A major suspension component which has "a 100% estimated defect rate" which can lead to loss of vehicle control is not a leaky washer bottle.

If the US and UK cars share this casting they will get recalled.
I've edited my post, so your quote doesn't make a lot of sense now I'm afraid ...

But I'd suggest that a car's brakes effectively seizing on due to the pedal bushes sticking to the pivot they run on once they get hot, is just as safety critical as a rear suspension component failing ...

DJMC

3,521 posts

110 months

Thursday 16th September 2021
quotequote all
I've just emailed PGB asking what's happening with a recall in the UK.

Suggest others do the same.

Customer.Assistance@Porsche.co.uk

981Boxess

Original Poster:

11,530 posts

265 months

Thursday 16th September 2021
quotequote all
DJMC said:
I've just emailed PGB asking what's happening with a recall in the UK.

Suggest others do the same.

Customer.Assistance@Porsche.co.uk
clap

981Boxess

Original Poster:

11,530 posts

265 months

Thursday 16th September 2021
quotequote all
anonymous said:
[redacted]
I will bet you my suspension casting they will swerve (see what I did there) the safe to drive question, no matter how you word it.

981Boxess

Original Poster:

11,530 posts

265 months

Thursday 16th September 2021
quotequote all
anonymous said:
[redacted]
No idea but I will happily bet their Barrister will have a better suit than yours.

981Boxess

Original Poster:

11,530 posts

265 months

Thursday 16th September 2021
quotequote all
anonymous said:
[redacted]
We are both on the same side but their argument is a very simple one and I will leave them to make it.

The purpose of starting the thread is to get some people to wind up their dealers about this, hopefully that will happen.

LunarOne

5,762 posts

144 months

Thursday 16th September 2021
quotequote all
981Boxess said:
Slippydiff said:
But knowing the way the great 981 brake pedal bush replacement was handled, they'll try and fob the cost of on the owners ...
Despite the fact this has been described as a "voluntary safety recall out of an abundance of caution” this is something that they are not going to be able to ignore.
A major suspension component which has "a 100% estimated defect rate" which can lead to loss of vehicle control is not a leaky washer bottle.

If the US and UK cars share this casting they will get recalled.
NHTSA PDF said:
The term In August 2021, the final assessment was available and additional field data revealed one part with cracks in
the second carrier. August 25, 2021, Porsche decided to conduct a voluntary safety recall out of abundance of
caution.
I'm not so sure. If it's a voluntary recall and "out of an abundance of caution", then it would be quite easy for them to say something along the lines of "the more temperate climate in the UK is less conducive to cracks forming and we do not feel it necessary to replace parts in the UK market". I'm not holding my breath!

After I bought my car I had issues with a sticky brake pedal which I felt was a definite safety issue. The OPC I went to said it wasn't a recall item and that if I wanted it fixed, I'd have to pay up. Is this something others got fixed for free?

DJMC

3,521 posts

110 months

Thursday 16th September 2021
quotequote all
Auto response from PGB:

"Thank you for contacting Porsche Cars Great Britain Limited.

We have received your email and your query has been passed to one of our advisors. Resolving your issues and answering your questions are our top priority, please be assured that a member of our team will follow up with you within 7 working days.

Our working hours are 9-5.30pm, Monday - Friday.

If your query requires URGENT attention, you can contact our team on 03457 911 911.

Kindest regards

Porsche Customer Interaction Centre
On behalf of Porsche Cars Great Britain Limited
Bath Road, Calcot, Reading RG31 7SE
Phone: 03457 911 911
contact@porsche.co.uk"

LunarOne

5,762 posts

144 months

Thursday 16th September 2021
quotequote all
anonymous said:
[redacted]
Can you imagine the cost of recalling all 2012-2015 Boxsters and Caymen out there worldwide? Using stats I found here https://www.statista.com/statistics/462917/worldwi... let's say it's an average of 22,000 per year, so 88,000 cars in total.

Lets say the cost per vehicle to perform the recall is £100 for the admin to trace and write to owners and to continue this for every car that changes hands and hasn't had the work done. Let's say the cost of the parts is £250, and it takes two hours at £100ph to fit. So that's £550 per car. Or £48M total.

Now let's say they do nothing, and one car out of 100 has a part that actually fails. And out of those, one in one hundred causes an accident where one person is killed. That's 8.8 accidents, or 9, because I've never seen an eighth of an accident in the wild. And they have to pay a million pound compensation to the family of the person who died. That's a risk of £9M vs £48M that they would have to pay to carry out the recall. Of course then there's reputational damage to account for. But will people stop buying 911s because they heard that the suspension carrier on a few Boxsters failed? I doubt it. Obviously I've completely guessed at the costs involved. But I think I've overestimated the number of deaths and I've underestimated the costs of the recall, so I do believe that a recall would be much more expensive than paying compensation.