991.2 GTS Turbo Failure Issue
Discussion
Hi,
I have just been informed by my local Porsche specialist (Weissach in Cheshire) that the turbos in my 57k mile 991.2 GTS have failed as per my own suspision. The remedial work appears to have been done in 2020 by Porsche and has always been serviced at the OPC's before and during my ownership.
I was wondering if anyone else has any experience with dealing with these sorts of issues with Porsche ('good will' as its put to me) when the car has no official Porsche warranty but it is clearly a well known problem with the cars? I spoke to Porsche at Chester but they would like to do another inspection.
Having been an owner of multiple Porsches, Caymans etc its all rather disappointing on a car which I've had for less than a year!
Any advice would be greatly appreciated
I have just been informed by my local Porsche specialist (Weissach in Cheshire) that the turbos in my 57k mile 991.2 GTS have failed as per my own suspision. The remedial work appears to have been done in 2020 by Porsche and has always been serviced at the OPC's before and during my ownership.
I was wondering if anyone else has any experience with dealing with these sorts of issues with Porsche ('good will' as its put to me) when the car has no official Porsche warranty but it is clearly a well known problem with the cars? I spoke to Porsche at Chester but they would like to do another inspection.
Having been an owner of multiple Porsches, Caymans etc its all rather disappointing on a car which I've had for less than a year!
Any advice would be greatly appreciated
Maybe take the opportunity to go wild and upgrade to better quality. I think I might put these in when the time comes.
https://www.design911shop.com/p/tte600-upgrade-tur...
https://www.design911shop.com/p/tte600-upgrade-tur...
PetrolTed said:
I had trouble enough getting Porsche to acknowledge the problem, even with a warranty.
Why the hell this isn’t a recall matter I don’t know.
I’d imagine expense. Active engine mounts fail quite regularly and the RWS mechanism/motor are also known to have issue…when one of the engine mounts failed in my car it was replaced without issue (under warranty)…two months later second one went. OPC told me that happens 50% of the time when they replace a single engine mount…Porsche wont let them replace them both.Why the hell this isn’t a recall matter I don’t know.
I do wonder what the deal is with the extended warranty in an issue like this. The extended warranty is an insurance product so the insurance company would take the financial hit….I wonder if there is some kind of push back from the insurance company to Porsche is there are repeated claims on something like this.
I am guessing there is some kind of % threshold where the amount of failures triggers a recall or it is a safety issue.
Cheib said:
I’d imagine expense. Active engine mounts fail quite regularly and the RWS mechanism/motor are also known to have issue…when one of the engine mounts failed in my car it was replaced without issue (under warranty)…two months later second one went. OPC told me that happens 50% of the time when they replace a single engine mount…Porsche wont let them replace them both.
I do wonder what the deal is with the extended warranty in an issue like this. The extended warranty is an insurance product so the insurance company would take the financial hit….I wonder if there is some kind of push back from the insurance company to Porsche is there are repeated claims on something like this.
I am guessing there is some kind of % threshold where the amount of failures triggers a recall or it is a safety issue.
I would imagine it’s classed as an “ inherent design fault” and won’t be covered by the extended warranty company, goodwill from the suppling dealer or manufacturer would probably be the best route to take,,I do wonder what the deal is with the extended warranty in an issue like this. The extended warranty is an insurance product so the insurance company would take the financial hit….I wonder if there is some kind of push back from the insurance company to Porsche is there are repeated claims on something like this.
I am guessing there is some kind of % threshold where the amount of failures triggers a recall or it is a safety issue.
I experience the smoky turbo symptom last year ( see my previous post ) For some reason , cost I suppose , OPC’s unless a very obvious sign of turbo damage have been instructed to replace turbo oil lines and drain pots as a first attempt at fixing smoky problem. It didn’t work for me and I needed one new turbo. Problem is the work involved for pipes etc is almost as much as replacing turbo so car had to go back for more days….OPC certainly don’t do themselves any favours when trying to avoid warranty work…I’m lucky to have a good connection with the techs that work on my car , they tell me it’s the warranty dept that cause all cheap fixes and bother. good luck with repair…great cars when working!
One issue in common with 911s is that all the kit outside of the engine block is sat there with no protection from salt and road debris. When combined with the cheap fixings it does seem to be a recipe for problems if used through the winter.
At least the engine seems to have proved to be strong.
As has been said, recalls tend to be for safety issues. Having said that, if owners clubs can generate enough noise then maybe Porsche might react. The 991.1 GT3 would be an example.
The 992 has the same engine. I wonder if they’ve changed anything with the oil feed. This would give a bit of a clue. I suspect they are likely to have had some similar failures. Loads of these cars have been produced though.
At least the engine seems to have proved to be strong.
As has been said, recalls tend to be for safety issues. Having said that, if owners clubs can generate enough noise then maybe Porsche might react. The 991.1 GT3 would be an example.
The 992 has the same engine. I wonder if they’ve changed anything with the oil feed. This would give a bit of a clue. I suspect they are likely to have had some similar failures. Loads of these cars have been produced though.
Davyt said:
Cheib said:
I’d imagine expense. Active engine mounts fail quite regularly and the RWS mechanism/motor are also known to have issue…when one of the engine mounts failed in my car it was replaced without issue (under warranty)…two months later second one went. OPC told me that happens 50% of the time when they replace a single engine mount…Porsche wont let them replace them both.
I do wonder what the deal is with the extended warranty in an issue like this. The extended warranty is an insurance product so the insurance company would take the financial hit….I wonder if there is some kind of push back from the insurance company to Porsche is there are repeated claims on something like this.
I am guessing there is some kind of % threshold where the amount of failures triggers a recall or it is a safety issue.
I would imagine it’s classed as an “ inherent design fault” and won’t be covered by the extended warranty company, goodwill from the suppling dealer or manufacturer would probably be the best route to take,,I do wonder what the deal is with the extended warranty in an issue like this. The extended warranty is an insurance product so the insurance company would take the financial hit….I wonder if there is some kind of push back from the insurance company to Porsche is there are repeated claims on something like this.
I am guessing there is some kind of % threshold where the amount of failures triggers a recall or it is a safety issue.
PetrolTed said:
I had trouble enough getting Porsche to acknowledge the problem, even with a warranty.
Why the hell this isn’t a recall matter I don’t know.
I cannot believe that this has been allowed to continue especially with these cars all being affected and having been out since 2016. I am trying to get some traction going with Porsche UK to get this sorted out. Any information from any owners would really help with this situationWhy the hell this isn’t a recall matter I don’t know.
Polome said:
I experience the smoky turbo symptom last year ( see my previous post ) For some reason , cost I suppose , OPC’s unless a very obvious sign of turbo damage have been instructed to replace turbo oil lines and drain pots as a first attempt at fixing smoky problem. It didn’t work for me and I needed one new turbo. Problem is the work involved for pipes etc is almost as much as replacing turbo so car had to go back for more days….OPC certainly don’t do themselves any favours when trying to avoid warranty work…I’m lucky to have a good connection with the techs that work on my car , they tell me it’s the warranty dept that cause all cheap fixes and bother. good luck with repair…great cars when working!
Brilliant cars when they are working! But I agree, mine apparently had the remedial work done of replacing pipes etc but it still happen and just the left side that has failed but going to do both as I will more than likely be paying for it personally. It's basically the seals that go because of the pressure I feel with them being so low down - hence a fundamental design flaw! Thinking twice about another Porsche, 718 Cayman I had before for 4 years was faultless, expected the same experience but clearly not! I think as another poster says a warranty on any of these cars is required but a necessary 'Tax' to own one with these issues.Grantstown said:
One issue in common with 911s is that all the kit outside of the engine block is sat there with no protection from salt and road debris. When combined with the cheap fixings it does seem to be a recipe for problems if used through the winter.
At least the engine seems to have proved to be strong.
As has been said, recalls tend to be for safety issues. Having said that, if owners clubs can generate enough noise then maybe Porsche might react. The 991.1 GT3 would be an example.
The 992 has the same engine. I wonder if they’ve changed anything with the oil feed. This would give a bit of a clue. I suspect they are likely to have had some similar failures. Loads of these cars have been produced though.
The engine is solid! As per my specialist tells me. Ninemeister as per my previous post says that the 992 is the same design and will happen when they start to age a little more. My 991.2 GTS is on 56k miles and has just happened on a 67 plate - so overall from what I read I've actually been quite lucky and it has taken quite a long time (although having only owned it since May 23). I read another forum saying the oil seal had been improved with the 992 but Ninemeister disagree otherwise I would sell up and move up to one of those or unfortunately move away completely. I've had an Alfa Romeo Giulietta QV as a daily for the last 6+ years and been faultless so thinking a Gulia QV might be the best option going forward for reliability!At least the engine seems to have proved to be strong.
As has been said, recalls tend to be for safety issues. Having said that, if owners clubs can generate enough noise then maybe Porsche might react. The 991.1 GT3 would be an example.
The 992 has the same engine. I wonder if they’ve changed anything with the oil feed. This would give a bit of a clue. I suspect they are likely to have had some similar failures. Loads of these cars have been produced though.
Cheib said:
I guess that’s for the warranty company and Porsche to sort out. If you’ve got a warranty it is there problem. Unfortunately the lesson here is don’t run a modern Porsche without a warranty…I’ve got three that are all under the extended warranty…I think when you look at the cost of repairing these cars and the fact that some parts can have horrendous delays the hire car they provide if a car isn’t roadworthy makes it worthwhile.
I completely agree, but buying any fairly modern Porsche now a days from a non main dealer (even with a full OPC history) usually doesn't come with the Porsche warranty as an option, in my case I was offered WarrantyWise which I didn't take as it wasn't getting very good feedback online and I'm sure wouldn't have covered this massive repair at 11.5k.I was after the manual version of the GTS which was hard to track down (last March) so had to stay out of the main dealers - sometimes there's no option. Unfortunately if I had waited a year I would have found many better options - but how long do you wait..
I agree with Porsche OPC service cars they provide, I had a Macan last year whilst my Cayman was in but surely this should be expected as standard with these sorts of cars even for an MOT or anything at an OPC? I just think If Porsche waived the inspection fee, paying for the Porsche OPC warranty would be fine..
If anyone has had any issues with their own 991.2 911 whether they have owned it in the past or currently own one - if they could message me directly with their experiences it would be really helpful with my own situation but also future situations with current or potential new owners and getting some sort of group and traction together that can sort this out for all. I think this is as a big an issue as with the GT3 and should be sorted out or at least admitted to by Porsche, even more so when the remedial work they do isn't sufficient.
I guess my wishes of a GT3 are over for now!
I guess my wishes of a GT3 are over for now!
Cheib said:
I’d imagine expense. Active engine mounts fail quite regularly and the RWS mechanism/motor are also known to have issue…when one of the engine mounts failed in my car it was replaced without issue (under warranty)…two months later second one went. OPC told me that happens 50% of the time when they replace a single engine mount…Porsche wont let them replace them both.
I do wonder what the deal is with the extended warranty in an issue like this. The extended warranty is an insurance product so the insurance company would take the financial hit….I wonder if there is some kind of push back from the insurance company to Porsche is there are repeated claims on something like this.
I am guessing there is some kind of % threshold where the amount of failures triggers a recall or it is a safety issue.
Would you mind describing what the symptoms are with the engine mounts and RMS / Mechanism motor failing are? I do wonder what the deal is with the extended warranty in an issue like this. The extended warranty is an insurance product so the insurance company would take the financial hit….I wonder if there is some kind of push back from the insurance company to Porsche is there are repeated claims on something like this.
I am guessing there is some kind of % threshold where the amount of failures triggers a recall or it is a safety issue.
rjh_36093 said:
Cheib said:
I’d imagine expense. Active engine mounts fail quite regularly and the RWS mechanism/motor are also known to have issue…when one of the engine mounts failed in my car it was replaced without issue (under warranty)…two months later second one went. OPC told me that happens 50% of the time when they replace a single engine mount…Porsche wont let them replace them both.
I do wonder what the deal is with the extended warranty in an issue like this. The extended warranty is an insurance product so the insurance company would take the financial hit….I wonder if there is some kind of push back from the insurance company to Porsche is there are repeated claims on something like this.
I am guessing there is some kind of % threshold where the amount of failures triggers a recall or it is a safety issue.
Would you mind describing what the symptoms are with the engine mounts and RMS / Mechanism motor failing are? I do wonder what the deal is with the extended warranty in an issue like this. The extended warranty is an insurance product so the insurance company would take the financial hit….I wonder if there is some kind of push back from the insurance company to Porsche is there are repeated claims on something like this.
I am guessing there is some kind of % threshold where the amount of failures triggers a recall or it is a safety issue.
With regards to the RWS when I took my GT3 to Center Gravity they said there was a small amount of play in one of the rear wheels….we’re talking tiny amounts and I’ve never noticed anything. I’d trust them over an OPC with these things…they felt it was something to keep an eye on at that stage. They’ve had several clients had them replaced though.
rjh_36093 said:
If anyone has had any issues with their own 991.2 911 whether they have owned it in the past or currently own one - if they could message me directly with their experiences it would be really helpful with my own situation but also future situations with current or potential new owners and getting some sort of group and traction together that can sort this out for all. I think this is as a big an issue as with the GT3 and should be sorted out or at least admitted to by Porsche, even more so when the remedial work they do isn't sufficient.
I guess my wishes of a GT3 are over for now!
I tried the 'Email Me' button on your profile but it doesn't seem to work. I had turbo failure on my previous 991.2S. Happy to share my experiences.I guess my wishes of a GT3 are over for now!
rik dot robarts at mac dot com
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