Out of the frying pan...

Out of the frying pan...

Author
Discussion

toasty

Original Poster:

7,771 posts

227 months

Monday 31st January 2011
quotequote all
...and into the fire.

One of my friends made 2 big mistakes at the weekend.

First mistake, he half filled his B Class diesel with petrol. OK not the cleverest thing to do but we all have ditzy moments at times.

Second mistake, he phoned Mercedes to sort it out.

A quick google and you'll find SOS companies that'll come drain your tank for £100.

AA will do it for £150-£200.

Mercedes, that'll be £800 for your ditzy moment Mr G.

I appreciate they'd have a markup but £800 is seriously taking the piss.

I've suggested he try calling MB UK in the vain hope they'd help him out seeing as he's bought 3 new Mercs in the past few years.

£800.... Ouch.


SaltyToe

1,906 posts

166 months

Monday 31st January 2011
quotequote all
So he paid it or not?


ETA: Is that 'mate' or mate?

jonno990

420 posts

185 months

Monday 31st January 2011
quotequote all
Take the fuel pipe off where it enters the fuel filter. Wrap a rag around an airline and jam in the fuel filler. Pull the trigger on the airline until all the fuel is blown out. Re-attach fuel line, fill with correct fuel and crank away smile

toasty

Original Poster:

7,771 posts

227 months

Monday 31st January 2011
quotequote all
SaltyToe said:
So he paid it or not?


ETA: Is that 'mate' or mate?
His car's still with them afaik. I guess he'll pay now as it's under warranty and they've said if someone else does it then he'll lose the warranty.

mxspyder

1,071 posts

172 months

Monday 31st January 2011
quotequote all
toasty said:
His car's still with them afaik. I guess he'll pay now as it's under warranty and they've said if someone else does it then he'll lose the warranty.
Ah the old, pay us £800 or we will void your warranty bks! Nice to see Mercedes main dealers holding a gun to customers heads, buisiness as usual.

Rich_W

12,548 posts

219 months

Monday 31st January 2011
quotequote all
jonno990 said:
Take the fuel pipe off where it enters the fuel filter. Wrap a rag around an airline and jam in the fuel filler. Pull the trigger on the airline until all the fuel is blown out. Re-attach fuel line, fill with correct fuel and crank away smile
I suspect the OP doesn't have access to a compressed air source. And I wouldn't disconnect at the filter. But at the tank. Stick a pipe over the outlet, direct into a tank of some description. Then depending on the car just turn the igntion on or send a 12V to the pump and it wil be empty in 20-30mins.

Saying that £800 is a bit steep for a job that should take at most 2 hours. IIRC the "call out vans" jam a pipe down the filler neck. Not ideal. Not sure how indepth the AA would go either.

toasty

Original Poster:

7,771 posts

227 months

Tuesday 1st February 2011
quotequote all
Update - A call to his regular dealer and one to trading standards has resulted in a reduction in charges to a more reasonable but still eye watering £400.

It just goes to show that a little moaning in the right ears can make a big difference.

Chiswickboy

549 posts

195 months

Tuesday 1st February 2011
quotequote all
Now that's a nice little earner.

I normally have to go to a petrol station to fill up and also have to hand over money for the fuel.

Now if I offer a service of emergancy call-out I can get fuel for free and also be given money! At today's fuel prices I think this could be a winner.

tubbystu

3,846 posts

267 months

Tuesday 1st February 2011
quotequote all
Chiswickboy said:
Now that's a nice little earner.

I normally have to go to a petrol station to fill up and also have to hand over money for the fuel.

Now if I offer a service of emergancy call-out I can get fuel for free and also be given money! At today's fuel prices I think this could be a winner.
scratchchin

biggrin:
thumbup

miniman

26,288 posts

269 months

Tuesday 1st February 2011
quotequote all
Chiswickboy said:
Now that's a nice little earner.

I normally have to go to a petrol station to fill up and also have to hand over money for the fuel.

Now if I offer a service of emergancy call-out I can get fuel for free and also be given money! At today's fuel prices I think this could be a winner.
The resulting concoction is known in the trade as "dual fuel".

tubbystu

3,846 posts

267 months

Tuesday 1st February 2011
quotequote all
toasty said:
Update - A call to his regular dealer and one to trading standards has resulted in a reduction in charges to a more reasonable but still eye watering £400.

It just goes to show that a little moaning in the right ears can make a big difference.
I guess Merc main dealer labour rates are £120 per hour maybe ? And they have to dispose of the fuel (although we know it'll end up in the workshop managers fuel tank in all probability).

And by charging a stupid amount you your mate will probably not do it again. Education isn't cheap.

Matt_N

8,916 posts

209 months

Tuesday 1st February 2011
quotequote all
tubbystu said:
I guess Merc main dealer labour rates are £120 per hour maybe ? And they have to dispose of the fuel (although we know it'll end up in the workshop managers fuel tank in all probability).
Unless for a pratical joke, why would they put a petrol / diesel mix in the workshop managers car?

toasty

Original Poster:

7,771 posts

227 months

Tuesday 1st February 2011
quotequote all
tubbystu said:
And by charging a stupid amount you your mate will probably not do it again. Education isn't cheap.
Thankfully not me. I prefer my cars to be petrol based from Bavaria so I get to visit the pumps rather more often than my unfortunate buddy. biggrin

miniman

26,288 posts

269 months

Tuesday 1st February 2011
quotequote all
Matt_N said:
Unless for a pratical joke, why would they put a petrol / diesel mix in the workshop managers car?
Because if it's a petrol engine, it will smoke a bit but otherwise suffer no ill effects. Well, not whilst the workshop manager has it anyway.