New windscreen cracked after less than 1 month
New windscreen cracked after less than 1 month
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Discussion

MiddayGun

Original Poster:

63 posts

61 months

Tuesday 3rd March
quotequote all
I had my windscreen on my 2010 Impreza STI replaced in January, due to a big rock strike on the old one.

Unfortunately the new screen has already cracked after less than 1000 miles.
Now to me this seems crazy, it looks like there is a tiny surface chip on it, but from that the crack extends to the roof line & halfway across the windscreen!

Because mine is an import with special lightweight thinner glass according to Subaru, we went with a locally sourced heated screen (still fully marked and road legal to use) as the OEM glass had a lead time of nearly 5 months from Japan!

To me a windscreen shouldn't crack like that, the old one took a massive impact and still didn't actually crack, just had a huge chip, it was bad enough that glass shards ended up inside the car, but no crack.
But I'm not an expert & before I start firing off emails, I should run it by some other people.

Does this look like a manufacturing / fitting issue? Or am I just unlucky?




bad company

21,401 posts

289 months

Tuesday 3rd March
quotequote all
You need to contact PH member Glassman.

Glassman

24,509 posts

238 months

Tuesday 3rd March
quotequote all


Possibly been there for a period of time before the crack travelled. You wouldn't have spotted it in the frit until it appeared in the transparent part of the screen.

MiddayGun

Original Poster:

63 posts

61 months

Tuesday 3rd March
quotequote all
Glassman said:


Possibly been there for a period of time before the crack travelled. You wouldn't have spotted it in the frit until it appeared in the transparent part of the screen.
Thanks.
Bad luck I guess, I checked I've done about 400 miles since it was replaced frown
And I washed the car two days before spotting it, so I don't think it was there long.

Its going to be an interesting chat with my insurance company.

Edited by MiddayGun on Tuesday 3rd March 17:24

Glassman

24,509 posts

238 months

Tuesday 3rd March
quotequote all
MiddayGun said:
Its going to be an interesting chat with my insurance company.
It's totally legitimate.


Mad Maximus

905 posts

26 months

Tuesday 3rd March
quotequote all
Luck of the draw isn’t it? Sometimes stuff just hits the right spot other times you get lucky.

VTC

2,315 posts

207 months

Tuesday 3rd March
quotequote all
Our Hymer screen was replaced,cracked,replaced,leaked,cracked when they tried to seal it
replaced again, 3 new v expensive screens, isurers just paid Autoglass, (whom I think could well have been the issue)

Glassman

24,509 posts

238 months

Tuesday 3rd March
quotequote all
Mad Maximus said:
Luck of the draw isn t it? Sometimes stuff just hits the right spot other times you get lucky.
I (eventually) replaced the windscreen on my van and the first bleedin' outing in it heading up the M1 to Bletchley: a stone strike; it cracked immediately. No chance to arrest its development. Then, as if that wasn't enough of a kick in the teeth, on the way back. the top of the windscreen: another stone.


MustangGT

13,670 posts

303 months

Tuesday 3rd March
quotequote all
Don't sweat it. I had a new screen in my C-class, on the way home I acquired a new stone chip that necessitated a new screen. Insurance covered both screens but was still £180 x 2 for me to pay.

MiddayGun

Original Poster:

63 posts

61 months

Tuesday 3rd March
quotequote all
I'm still waiting for them to pay me from the first time!

Since their provider (National) couldn't get hold of the glass I had to do all the legwork and organisation as well.

I think this time I'll play it safe & just get a regular overweight UK Impreza windscreen (that's hopefully tougher) and maybe use a different fitting service, just in case that contributed.

Cheers guys.

Sixpackpert

5,071 posts

237 months

Tuesday 3rd March
quotequote all
6 months ago I had mine replaced and chatting with the guy he said he gets delivery vans in on a weekly or monthly basis!

Just got another crack yesterday so back there again. I swear they are making them thinner to save weight.

State of our roads grumble grumble.

valiant

13,287 posts

183 months

Tuesday 3rd March
quotequote all
Subaru windscreens can be crack prone and seem to suffer more than most (probably, as you say, they’re thinner).

Saying that I cracked a Ford Mustang screen within 10 miles of picking it up so maybe it’s just bad luck frown

Hackney2

901 posts

116 months

Tuesday 3rd March
quotequote all
MiddayGun said:
I had my windscreen on my 2010 Impreza STI replaced in January, due to a big rock strike on the old one.

Unfortunately the new screen has already cracked after less than 1000 miles.
Now to me this seems crazy, it looks like there is a tiny surface chip on it, but from that the crack extends to the roof line & halfway across the windscreen!

Because mine is an import with special lightweight thinner glass according to Subaru, we went with a locally sourced heated screen (still fully marked and road legal to use) as the OEM glass had a lead time of nearly 5 months from Japan!

To me a windscreen shouldn't crack like that, the old one took a massive impact and still didn't actually crack, just had a huge chip, it was bad enough that glass shards ended up inside the car, but no crack.
But I'm not an expert & before I start firing off emails, I should run it by some other people.

Does this look like a manufacturing / fitting issue? Or am I just unlucky?



I would say just say rotten bad luck,it does happen unfortunately.

R26 Lee

12 posts

14 months

Tuesday 3rd March
quotequote all
Had similar luck in my old clio track car. My buddy's car throw a large stone on the way home from Donny once, chipped my windscreen. I got it replaced 2 weeks later at a track day at combe a tiny little stone flown up and hit the corner of windscreen causing a chip by the end of the day the stress from the track day left me with a hell of a crack... I had to get another one.

Just the luck mate.... unfortunately it happens...I feel your pain 😕

B'stard Child

30,797 posts

269 months

Tuesday 3rd March
quotequote all
Years ago (back in the mid 80's) I had a Peugeot 205, bought it at 6 mths old and it had a screen put it before purchase due to a crack, 3 months later it needed another - I put that down to bad luck and crappy roads except something was nagging me about the location of the crack it was in a very similar place to the one the car had when I looked at in the dealer.

6 mths later and it needed another screen not because of a stone strike but a bird strike - this time I was sure - the crack was in exactly the same place

I asked the windscreen fitter to check the aperture before fitting another one - spike on a weld was creating a high point and if anything hit the screen which sat in a rubber seal the spike would contact the screen and start off a crack

It never had another screen the rest of the years I owned it..........

MiddayGun

Original Poster:

63 posts

61 months

Wednesday 4th March
quotequote all
I'll make sure that they check that when I go for the new one. Cheers.

@R26. I actually just did a track day, so that would have put a lot of stress on it, but it didn't appear until a couple of weeks later, so maybe not related. Its also a screen sold for rally cars as well, so you'd hope it could take more than a little chip. Hey ho.

Time to break out the wallet again biggrin