Parking payment app BS

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Discussion

donkmeister

Original Poster:

9,914 posts

112 months

Thursday 10th April
quotequote all
I just read something on the news about Guildford shutting down a load of parking payment machines and directing people to a third party app. I'm no luddite, I prefer to use a card rather than needing to carry a pocket full of shrapnel, but we already have a ubiquitous payment standard where you tap your card (or phone, or watch) against a physical terminal and that's it.

I understand the financial savings to the council of relying on the consumer to provide the payment front end hardware (i.e. their phone) but get pissed off at the number of parking apps. Visit a town, install a new app. Visit another town, install a new app. Each requires signing up to T&C's beyond what is necessary for the transaction ("park within a marked bay, leave when your time is up") and usually requests permissions that are overstepping what is required, often refusing to function if you deny those permissions.

Are there any moves towards a ubiquitous standard for these sorts of payments, so we don't need to keep installing bullst apps and giving more data to more random companies? I just want to pay money in exchange for a service, not have a contractual three way with yet another random.

NDA

22,945 posts

237 months

Thursday 10th April
quotequote all
I prefer parking apps to machines - Ringo seems to be the most popular one. Very easy to extend the parking session too.

Terminator X

17,163 posts

216 months

Thursday 10th April
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Ringo at most places it seems but yes annoying when not them and you have to download another App and set it all up!

TX.

RicksAlfas

13,945 posts

256 months

Thursday 10th April
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Just checked my phone and I've got five currently installed!
RingGo, Apcoa, PayByPhone, TwinPay and NCP.

One of the problems I've found is that if you don't use them regularly, they can log you out and then you are faffing about logging back in. I swapped my phone and one of them didn't carry over my card details so that was another faff when I next needed it. Like most modern things, when they work well they work well, but when they don't they are a royal pain in the butt. A contactless reader on a post would be great for everyone.

Every day a journey

2,169 posts

50 months

Thursday 10th April
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Brighton scrapped pay at meter and it's all on app.

Caused a right stink as there are some real bad signal areas (yes, even in 2025) that just won't allow access to the app.

Also, old people or non-tech people.

Also there's an additional 25p fee on top of the already extortionate parking charge.

Mind you, parking in Brighton and Hove is almost a bigger scam as our council tax

vikingaero

11,739 posts

181 months

Thursday 10th April
quotequote all
RicksAlfas said:
Just checked my phone and I've got five currently installed!
RingGo, Apcoa, PayByPhone, TwinPay and NCP.
I also have YourParkingSpace, some Bath app and a few more.

What annoys me is that parking might be £1.30 using cash, but £1.39 using the app.

Robertb

2,503 posts

250 months

Thursday 10th April
quotequote all
RingGo is brilliant.

Agreed though its a nuisance when you have to install another app, particularly when they don't take apple pay and you have to faff standing around in public with a phone and payment card.

I have in the past checked with the local council website when I travel to see what the parking payment arrangements are and get set up prior to visiting, but thats a bit nerdy.

toon10

6,653 posts

169 months

Thursday 10th April
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Most places near me use PayByPhone and it works well and also means I can pay for my parking without leaving the car. Nice when picking my other half up from the train station in bad weather. I do agree that having to use multiple apps depending on where you are is a pain. It took me ages to sort out the parking in Pooley Bridge as I needed a new app and had bugger all coverage to speak of and no change in my pocket.

As much as I prefer the apps, it nice to have a choice of all options. Coins, notes, card or app depending on your preference and what you have on you/how much data access you have, etc.

ATG

21,889 posts

284 months

Thursday 10th April
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If you frequently park in the same car park, phone apps are good ... if they work. Paybyphone is currently on the blink on my phone, literally. The screen jiggles and flickers. Speaking as a software developer, it is really really weird. I can't mentally picture how you could write an app that goes on the spaz like this. It's like it's being bombarded with a stream of spurious UI events, but it's really just sitting in a browser. One of the effects is that it can spontaneously change the car I've selected in a drop down list. As a result of this I ended up paying for the wrong bleeding car a few weeks ago and got fined. And life is too short to try to explain to a gibbon that their st app caused me to pay for the wrong bleeding car, so they got a fifty quid prize for st software.

Killer2005

20,101 posts

240 months

Thursday 10th April
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Also worth noting, there's a recent type of scam at car parks with fake QR codes.

BBC News - Scammers put fake QR codes on parking machines
https://www.bbc.com/news/articles/clddyp7y0nko

soad

33,753 posts

188 months

Thursday 10th April
quotequote all
Killer2005 said:
Also worth noting, there's a recent type of scam at car parks with fake QR codes.

BBC News - Scammers put fake QR codes on parking machines
https://www.bbc.com/news/articles/clddyp7y0nko
Nothing surprises me anymore.