Extended warranty - why do they want V5?

Extended warranty - why do they want V5?

Author
Discussion

Ken Figenus

Original Poster:

5,821 posts

124 months

Monday 14th October
quotequote all
I cant currently find it to purchase a 3yr extended warranty but why do they want it as its intrusive and they have all the owner and vehicle details anyway. "Porsche request it Sir" is no decent reason as its not their doc and its not for warranty purposes... Orgs lose data all the time so Id rather keep personal info distribution to a minimum!

dibblecorse

6,953 posts

199 months

Monday 14th October
quotequote all
If thats part of the application process and required for the Warranty, then if you want the warranty you need to play the game, its not like the V5 has any data on it that they don't already have access to anyhow, so hardly intrusive.

bobthemonkey

4,029 posts

223 months

Monday 14th October
quotequote all
One would assume its part of their way to make sure you are actually a private owner and not a smaller time dealer getting the Porsche extended warranty and then passing the sale off as private (From memory, the Porsche warranty does transfer on private sales, but not on trade sales outside the OPC network).

Ken Figenus

Original Poster:

5,821 posts

124 months

Monday 14th October
quotequote all
I even block tracking cookies Dibble and put a false name on Starbucks coffee orders wink

But the trade/private sale thing Bob would give a legit reason maybe. In fact that info has maybe put me off getting the 3yr warranty, as if its cancelled on any P-Ex outside OPC its money down the drain. Cant imagine any refund esp after any prior claim?

Or do I just stick £3k in the bank as I usually do and self warranty to cover all the cars. The Mc one is £3k pa and so plan to self warranty on that... But £3k is good value on the Porker - ho hum!

Thanks for the input.

bobthemonkey

4,029 posts

223 months

Monday 14th October
quotequote all
Ken Figenus said:
I even block tracking cookies Dibble and put a false name on Starbucks coffee orders wink

But the trade/private sale thing Bob would give a legit reason maybe. In fact that info has maybe put me off getting the 3yr warranty, as if its cancelled on any P-Ex outside OPC its money down the drain. Cant imagine any refund esp after any prior claim?

Or do I just stick £3k in the bank as I usually do and self warranty to cover all the cars. The Mc one is £3k pa and so plan to self warranty on that... But £3k is good value on the Porker - ho hum!

Thanks for the input.
P let you do it in 1 or 2 year increments; personally I think it’s been good value in terms of cost.

eltax91

10,050 posts

213 months

Monday 14th October
quotequote all
Ken Figenus said:
I even block tracking cookies Dibble and put a false name on Starbucks coffee orders wink

But the trade/private sale thing Bob would give a legit reason maybe. In fact that info has maybe put me off getting the 3yr warranty, as if its cancelled on any P-Ex outside OPC its money down the drain. Cant imagine any refund esp after any prior claim?

Or do I just stick £3k in the bank as I usually do and self warranty to cover all the cars. The Mc one is £3k pa and so plan to self warranty on that... But £3k is good value on the Porker - ho hum!

Thanks for the input.
What data is on the V5 that you wouldn’t be giving them anyway in order to sign up for a warranty?

Ken Figenus

Original Poster:

5,821 posts

124 months

Tuesday 15th October
quotequote all
Well its got a number on it that you need to do online things like register the car to others etc... I was part of the BA data breach etc so policy is to give out as few personal details as possible. Do you never ask 'why'? Just me maybe.

I think I will do the 1yr as the warranty gets cancelled if you sell to a non Porsche dealer - you may get some refund if haven't claimed. I know full well why they do it but know full well why I wont.

Cheers

eltax91

10,050 posts

213 months

Tuesday 15th October
quotequote all
Ken Figenus said:
Well its got a number on it that you need to do online things like register the car to others etc... I was part of the BA data breach etc so policy is to give out as few personal details as possible. Do you never ask 'why'? Just me maybe.

Cheers
I do cyber security for a living. I’m pretty sure a warranty company isn’t interested in changing the RK on the logbook.

I asked because you mentioned personal data being a reason for not sending them the V5, but all your personal details that are on the V5 are the same ones you would share with them in order to take out a warranty.

Olivergt

1,652 posts

88 months

Tuesday 15th October
quotequote all
OP, could you send them a picture with the details you don't want them to see blanked out?

If they ask for the additional information, then you could ask them to provide a reason why they want it.

Sheepshanks

35,059 posts

126 months

Tuesday 15th October
quotequote all
Ken Figenus said:
Orgs lose data all the time so Id rather keep personal info distribution to a minimum!
Ken Figenus said:
I cant currently find it
Ironic. smile

alscar

5,409 posts

220 months

Wednesday 16th October
quotequote all
Ken Figenus said:
I cant currently find it to purchase a 3yr extended warranty but why do they want it as its intrusive and they have all the owner and vehicle details anyway. "Porsche request it Sir" is no decent reason as its not their doc and its not for warranty purposes... Orgs lose data all the time so Id rather keep personal info distribution to a minimum!
Not intrusive as they already have pretty much the same personal details on you anyway.
That said I have never been asked to show my V5 on any car where I have bought an extended warranty from the manufacturer including Porsche.
When the paperwork has come through it still shows all the personal details though.

Ken Figenus

Original Poster:

5,821 posts

124 months

Monday 28th October
quotequote all
Sheepshanks said:
Ironic. smile
LOL! Just cos I'm disorganised it doesn't meant to say I accept it in others with my data!biglaugh

Seriously why downplay that your data can get lost/hacked/stolen by 3d parties? I often try to give the minimum or make up something that will pass the tick box. Google tells me I have so many compromised hacked passwords regularly after all. It doesn't really matter as the important ones are unique and hard but you could get into the E32 forum with my Piston heads or Scoobynet password . Just me maybe biggrin

TarquinMX5

2,065 posts

87 months

Monday 28th October
quotequote all
I'm with you; I detest the intrusion and requests for information which, under no circumstances, can be deemed 'necessary'. I've even been told 'it's for data protection purposes' when I've queried why they need certain information.

However, I'm happy to show my real name and car details on PH because it's secure wink

Having said that, perhaps it's just for proof that you're the regd. keeper; why not ask them why they need it and then redact the information that's not relevant. Or self-warranty, as you suggest.

Ken Figenus

Original Poster:

5,821 posts

124 months

Monday 28th October
quotequote all
Sometimes I regret using a nom de plume here and other times not. It's a tricky balance privacy v honesty.

Currently watching Crimewatch and feel I'm making OK cynical choices...