Was I Overcharged for Engine Replacement?

Was I Overcharged for Engine Replacement?

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Discussion

Siger

Original Poster:

1 posts

107 months

Friday 18th December 2015
quotequote all
My car recently broke down on the motorway. I contacted a local company and they towed me off to their garage. They had a look at the engine and because it was losing a lot of oil internally they said the best thing to do was buy a second hand engine and have it fitted. They told me it would be best to buy a second hand engine as it would cost up to £300, then with fitting, a new cam/timing belt, and a couple of other new parts, my total outlay would be up to £800 . They said to by one from a breaker for about £250 and showed me one on the internet that was the correct type and available. They told me that they weren't allowed to buy the engine for me. I bought the engine after phoning the company selling it and they said it was in working order, so I bought it and got it delivered to the local garage. They then fitted the engine, after testing it by hand, and then told me that it didn't work properly. I then rang the engine supplier and they sent another engine. My garage then fitted this engine for me and it worked ok. When I got my bill I had been charged 8 hours labour at £50 per hour for fitting the first engine and removal of my engine and then another 6 hours labour for removing the faulty engine and fitting the working engine. My total garage bill ended up being £930 inc VAT, so my overall cost was nearly £1200! I am now told by the garage that the CAT is damaged and also needs replacing which is another £70 for the part and an hours labour. The car was only worth £2000 when I bought it a year earlier!
My question is, Is the garage being fair or reasonable? Should I have paid for all this labour? Can I get reimbursed the cost of the labour for the fitting and removal of the faulty engine from either the garage giving the advice or the seller of the engine?

anonymous-user

61 months

Friday 18th December 2015
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This is the minefield buying a engine separately which the fitted garage would have known, the risk was put on you. I don't think they have been unreasonable thou.

I would pursue costs for the broken engine but I am sure some one better qualified can help.

Unfirtetuly any older car can go kaput and it is easy to get suxked in to spending money.



TooMany2cvs

29,008 posts

133 months

Friday 18th December 2015
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...and that's precisely why the garage fitting the engine were reluctant to get involved in supplying it, too.

Because they know it's a minefield, and didn't want exposure to the risk of it being a pup.

Supply-and-fit? You're liable for the labour in replacing if the part turns out to be duff.
Customer-supply-you-fit? You're only liable for problems arising from your labour.

markmullen

15,877 posts

241 months

Friday 18th December 2015
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Why should the fitting garage take the hit for removing a faulty engine that you bought? The risk buying a second hand engine is you don't know in what condition it is in, hence the fitting garage not wanting the risk.

SuperPav

1,125 posts

132 months

Friday 18th December 2015
quotequote all
Firstly, I don't think the garage is being unreasonable, as mentioned there's always a risk with 2nd hand engines (and to be fair to the scrappy, they seem to be being reasonable too).

Secondly, £1200 for effectively 2 engine refits including a 2nd hand engine is pretty damn cheap in my expectations (I'd have guessed £1000 just to do the one!), so it doesn't seem like you've been ripped off by the garage.


Unfortunate that one engine was a duffer? Yes... But look on the bright side, you're already stuck with spending the money, hopefully the car is sorted now and you can keep driving it!

Theophany

1,069 posts

137 months

Friday 18th December 2015
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If I'd bought a £2k car and the engine blew I'd not have bothered trying to replace it. Good money after bad and all that.

S0 What

3,358 posts

179 months

Friday 18th December 2015
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As a mechanic i will NOT supply S/H parts but i will fit owner supplyed parts, it's standard practise as said above, you supply then you pay when they are broke, dont fit ect and yes an engine breathing lots of oil will block the cat.

Hmm i woner if this new poster will return or dissapear like all the other 1 post wonders we get? ask a question, dont like the answer = dissapear.
Over to the OP to prove me wronge (i may be jaded through years of answering question and getting no reply) .

Sump

5,484 posts

174 months

Friday 18th December 2015
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S0 What said:
As a mechanic i will NOT supply S/H parts but i will fit owner supplyed parts, it's standard practise as said above, you supply then you pay when they are broke, dont fit ect and yes an engine breathing lots of oil will block the cat.

Hmm i woner if this new poster will return or dissapear like all the other 1 post wonders we get? ask a question, dont like the answer = dissapear.
Over to the OP to prove me wronge (i may be jaded through years of answering question and getting no reply) .
Perfectly reasonable to join a forum that knows about something, get your answer and then leave. Why would he stick around ?

anonymous-user

61 months

Friday 18th December 2015
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'Scrap yard engine leads to increased customer cost shocker'

normalbloke

7,714 posts

226 months

Friday 18th December 2015
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Are the school holidays here again?

LittleEnus

3,309 posts

181 months

Friday 18th December 2015
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markmullen said:
Why should the fitting garage take the hit for removing a faulty engine that you bought? The risk buying a second hand engine is you don't know in what condition it is in, hence the fitting garage not wanting the risk.
100% this.

Sheepshanks

35,036 posts

126 months

Friday 18th December 2015
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normalbloke said:
Are the school holidays here again?
I was just thinking there have been several quite similar first posts in the last few days.

Targarama

14,661 posts

290 months

Friday 18th December 2015
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Sounds like good value overall to me for the work done.

barker22

1,037 posts

174 months

Friday 18th December 2015
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Can't you put a labour claim in against the engine supplier.
My old man works in the car parts industry and I've heard this term on a few occasions when garages return faulty parts. Can a private individual do this also?

anonymous-user

61 months

Friday 18th December 2015
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If you try and claim to the supplier of the original engine for some money they will no doubt send you packing, saying it must have been damaged or whatever by the fitters

Hard lesson to learn really

As said above, a car worth two grand and a blown engine is not work spending on - I would have just cut it loose or floged it on ebay and bought another