Renault Clio Faults Help!
Discussion
I bought a new Renault Clio last September (61 plate) and within the first few months of ownership it was plagued with starting problems, renault were very unhelpful and failed to do much that time claiming their diagnostic machine showed no fault but eventually replaced an engine sensor as a speculative fix.
It's happening again
Car really struggled into life on Friday, would not start over the w/end and only started this morning by cough and spluttering on its 4 attempt (30mins after another 3 goes).
I hate the car it is a lemon, what are my rights? I would have liked to have rejected the car units first few months of service but my wife gave Renault the benefit of the doubt.
(If they fail a fix this time can I take it to a specialist and bill Renault?).
It's happening again
Car really struggled into life on Friday, would not start over the w/end and only started this morning by cough and spluttering on its 4 attempt (30mins after another 3 goes).
I hate the car it is a lemon, what are my rights? I would have liked to have rejected the car units first few months of service but my wife gave Renault the benefit of the doubt.
(If they fail a fix this time can I take it to a specialist and bill Renault?).
It's not as simple as rejecting the car now 6months has lapsed, I could be wrong?
I've ordered a new SLK diesel for delivery in a few weeks though need to keep this car until September next year when the little one starts school as I need three seats until then. I owe £7,700 on this and estimate it will be around £6,300 when I come to sell it although my conscience would prevent me from selling damaged goods so it has to be rectified.
Going up against the manufacturers doesn't fair well for the little man usually.
I've ordered a new SLK diesel for delivery in a few weeks though need to keep this car until September next year when the little one starts school as I need three seats until then. I owe £7,700 on this and estimate it will be around £6,300 when I come to sell it although my conscience would prevent me from selling damaged goods so it has to be rectified.
Going up against the manufacturers doesn't fair well for the little man usually.
longshot said:
If it was me I would take it back to your local Renault stealership and if they don't give you any joy, ring Renault UK.
Just noticed where you are (Staffordshire) Which dealer is it?
Bought from Sutton Group (Sutton Coldfield) and taken to Sutton Group Tamworth last year as I hadn't realised they had a more local dealership to me. Have to say they were very rude and unhelpful from the onset and I am wary of going back there. (I.e. not only did they fail to fix the problem it came back dirtier than when it went in and quarter of a tank lighter Just noticed where you are (Staffordshire) Which dealer is it?
tomposh101 said:
longshot said:
If it was me I would take it back to your local Renault stealership and if they don't give you any joy, ring Renault UK.
Just noticed where you are (Staffordshire) Which dealer is it?
Bought from Sutton Group (Sutton Coldfield) and taken to Sutton Group Tamworth last year as I hadn't realised they had a more local dealership to me. Have to say they were very rude and unhelpful from the onset and I am wary of going back there. (I.e. not only did they fail to fix the problem it came back dirtier than when it went in and quarter of a tank lighter Just noticed where you are (Staffordshire) Which dealer is it?
My local Reno stealers were pissing me off by being totally useless and these were recomended to me.
It was out of my way but worth it as they were very unlike other Renault dealers in that they were polite, helpful, they actaully gave a st and the workshop manager knew what he was talking about.
I had some warranty work done by them on the brakes and they went that extra mile and were brilliant.
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