Promoted: Free 30-day GAP policy for PHers with ALA

Promoted: Free 30-day GAP policy for PHers with ALA

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ALA Insurance

Original Poster:

225 posts

113 months

Friday 2nd September 2016
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Hi T0M

Thank you for getting in touch.

The short answer to that is yes smile we would always look at the cost of the updated/replacement/superceding model if the original is no longer made or available and cover any increase in costs usually associated with such an update, up to the maximum claim limit shown on the policy.

I hope this helps but if you have any other queries please let me know.

Thanks,
Katie


ALA Insurance

Original Poster:

225 posts

113 months

Thursday 8th September 2016
quotequote all
Hi Dave

Thanks for getting in touch smile

That's great, very pleased we could help! cloud9

If you need anything else please let me know.

Thanks,
Katie

ALA Insurance

Original Poster:

225 posts

113 months

Saturday 10th September 2016
quotequote all
Hi Blun,

Many thanks for getting in touch.

I can confirm that in your situation having acquired the vehicle at such a reasonable price cool that the Vehicle Replacement Policy would indeed be the better choice.

The Vehicle Replacement policy will cover the difference from your comp. insurance settlement, back up to the replacement cost of another vehicle matching the original car even if it has gone up in price.

I hope this makes sense but if you need any more help or advice please get back in touch or just give us a call.phone

Many thanks,

Jason

P.s Dont forget to use the "Piston12" discount code if you buy online!!

ALA Insurance

Original Poster:

225 posts

113 months

Thursday 15th September 2016
quotequote all
Hi Scfcweller

I'm sorry to hear about the situation with your insurance. Is this relating to your car insurance, or a GAP insurance policy with us?

If it is a GAP insurance policy please could you send me some further details by email to katie@ala.co.uk and I'll be happy to look into this for you.

Thanks,
Katie

ALA Insurance

Original Poster:

225 posts

113 months

Wednesday 28th September 2016
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Hi buymeabar

Thanks for getting in touch, your feedback is very much appreciated biggrin

I'm glad we could help - and save you even more money with the PISTON12 discount code!

Thanks again,
Katie

ALA Insurance

Original Poster:

225 posts

113 months

Thursday 6th October 2016
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Hi baptistsan,

Many thanks for your purchase!

Please have a good look at the policy documents readit and if you have any queries at all please just let us know.

All the best,

Jason

ALA Insurance

Original Poster:

225 posts

113 months

Wednesday 12th October 2016
quotequote all
Hi Nigel72

Great stuff! We do like to keep our customers happy - and save you a bit of money to spend on more exciting things than insurance! party

Thanks

Katie

ALA Insurance

Original Poster:

225 posts

113 months

Friday 14th October 2016
quotequote all
thumbup thanks Dog Star

Please just give us a call if you need any help at all!

Katie

ALA Insurance

Original Poster:

225 posts

113 months

Monday 17th October 2016
quotequote all
Hi Dog Star

That's no problem at all, we can get that sorted easily enough today for you smile

Thanks,
Katie

ALA Insurance

Original Poster:

225 posts

113 months

Tuesday 18th October 2016
quotequote all
That's great, thank you - glad you got it all sorted biggrin

Thanks
Katie

ALA Insurance

Original Poster:

225 posts

113 months

Thursday 20th October 2016
quotequote all
Hi nomank

Thanks for getting in touch smile

It is just whichever is easiest for you - we're more than happy to run through the details with you over the phone or you can complete a quote online.

If you would like to give us a call the number is 01653 916280 and we can run through a quote and any queries you might have.

Thanks,
Katie

ALA Insurance

Original Poster:

225 posts

113 months

Thursday 3rd November 2016
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Hi Greendubber

Glad we could help and get you the discount as well!

Thank you for your feedback smile

Katie

ALA Insurance

Original Poster:

225 posts

113 months

Friday 4th November 2016
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Hi Zippee,

Thanks for getting in touch.

It does sound like a very good deal! If you do purchase the Vehicle Replacement + policy we would be paying the difference between your insurer's settlement and the replacement cost of another pre-registered car of the same make, model and specification (no older than the original at the time of purchase and with no more miles).

In your example, it would be your insurer that would cover the cost of the two-year old car- we're then covering the shortfall so that you are back in the position you were in when you first bought the car so that you are able to purchase an equivalent car which is around 6 months old.

I hope this helps but if you have any other questions please let me know.

Thanks,

Katie

ALA Insurance

Original Poster:

225 posts

113 months

Friday 4th November 2016
quotequote all
Hi Zippee,

Sorry, if you negotiated discount with the dealer to get to the price of £33,500 then you would put in the price the car was being advertised at. If the full cost of the car (as advertised) was the £33,500 then it would be better to use that price and you can increase the level of cover if you wish.

And don't forget your PISTON12 discount biggrin

Thanks,
Katie

ALA Insurance

Original Poster:

225 posts

113 months

Friday 25th November 2016
quotequote all
Hi Merp,

Thanks for getting in touch.

I believe the website is working normally but if you are having any issues please feel free to email the quote details to katie@ala.co.uk and I'll be happy to look at it for you.

Thanks,
Katie

ALA Insurance

Original Poster:

225 posts

113 months

Thursday 1st December 2016
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Hi SlimPollack

Thanks for getting in touch.

We can only provide terms of cover which equate to full years, and we don't have the ability to put in a specific term.

However, if you do change your car before the policy ends any pro rata, unused premium can be credited against your next policy.

Please let me know if you have any other questions.

Thanks,
Katie

ALA Insurance

Original Poster:

225 posts

113 months

Friday 2nd December 2016
quotequote all
Hi SlimPollack

Excellent, thank you very much!

Have a great weekend biggrin

Katie

ALA Insurance

Original Poster:

225 posts

113 months

Thursday 22nd December 2016
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Hi Andy

Thanks for this - glad we could help smile

Katie

ALA Insurance

Original Poster:

225 posts

113 months

Friday 23rd December 2016
quotequote all
Wishing all of you lovely PHers a very Merry Christmas xmas and all the best for 2017 beer from the ALA team!


ALA Insurance

Original Poster:

225 posts

113 months

Tuesday 3rd January 2017
quotequote all
Hi r14jrj

Thanks for getting in touch smile

That's it in a nutshell - if you pay £40,000 for your car and take a Back to Invoice+ policy from us, if your car is then declared a write off and your insurers pay you £25,000 (for example) we would pay you another £15,000. This means you then have your original £40,000 back.

Alternatively we also offer a Vehicle Replacement+ policy. This means that, in the same scenario, instead of paying up to the £40,000 invoice price we would pay up to the replacement cost of a brand new car of the same make, model and specification as the original, even if it costs more than you originally paid.

Hope this helps but if you have any other questions please let me know smile

Thanks,
Katie