Think I was followed in my RS6
Discussion
Unreal said:
At the risk of being that windbag, can you clarify how this played out?
Sorry, blanket pejorative.Unreal said:
What I don't understand is why you took a lower figure if the Ombudsman agreed with you.
I had no car and I was sick and worn down by the games played by the loss adjuster (I think I've already mentioned this). I couldn't wait x months for the situation to be resolved.popeyewhite said:
Unreal said:
At the risk of being that windbag, can you clarify how this played out?
Sorry, blanket pejorative.Unreal said:
What I don't understand is why you took a lower figure if the Ombudsman agreed with you.
I had no car and I was sick and worn down by the games played by the loss adjuster (I think I've already mentioned this). I couldn't wait x months for the situation to be resolved.popeyewhite said:
Dingu said:
If you want an agreed valuation policy then buy one. Don’t whinge it isn’t one when it’s not what you purchased.
It was, read the post properly Einstein. 
Unreal said:
That makes it sound as if you didn't go down the route I've described and get a formal ruling from the Ombudsman. What you chose to do is your affair. I'm only interested in the process which seemed at odds with my experience of how complaints work in this field.
I didn't say I did go down any route, but you crack on.popeyewhite said:
Unreal said:
That makes it sound as if you didn't go down the route I've described and get a formal ruling from the Ombudsman. What you chose to do is your affair. I'm only interested in the process which seemed at odds with my experience of how complaints work in this field.
I didn't say I did go down any route, but you crack on.Do you mean you had a chat with someone who works for the Ombudsman, they sympathised and you took the insurance company's better offer?
I don't understand why you can't simply clarify exactly what happened instead of getting arsey with people who are asking reasonable questions.
popeyewhite said:
It was a figure based on market value for my car in its current condition, suggested by the insurance company. The car was stolen two weeks after my new policy commenced and I was offered £4.5k less. After I refused to accept this absurd new valuation the loss adjuster simply refused to discuss my claim. It was extraordinary, but very illuminating as to how this part of the industry functions. The ombudsman agreed the insurance company should honour the policy valuation BTW, however I'm sure there's some windbag on here who believes he knows better. In the end out of desperation I settled for a loss of £1k value on my car...over two weeks!
Sympathies and not being a windbag but if your policy was an agreed value policy the Insurance company would have paid the exact figure agreed upon. If the figure was suggested by the Insurance company at the outset then it also would have been detailed in your documents - was it ?The loss adjuster would be the one ensuring the claim was valid obviously but then if an agreed value policy there would have been no discussion or stress required.
andy43 said:
matrignano said:
Evanivitch said:
Villages outside Liverpool are full of of it...
https://www.dailymail.co.uk/news/article-11327437/...
What an odd gang. Two of them look like junkies and the other two…don’t https://www.dailymail.co.uk/news/article-11327437/...
Spot the odd one out
…….
popeyewhite said:
I had no car and I was sick and worn down by the games played by the loss adjuster (I think I've already mentioned this). I couldn't wait x months for the situation to be resolved.
They’re all at it - they know they’ve got you over a barrel, especially when both your cars were taken.The well regarded insurer of daughter’s car did her over when she had a non-fault write-off - they admitted they broke their own rules in several way but basically said “we don’t care” and pulled the shutters down.
Not something I’d thought about before, but if you don’t have a spare car kicking about then a write off through an accident or theft leaves you pretty stuffed. Daughter was very lucky that the dealer we ordered her new car from let her have a service loaner until it arrived.
Sheepshanks said:
They’re all at it - they know they’ve got you over a barrel, especially when both your cars were taken.
The well regarded insurer of daughter’s car did her over when she had a non-fault write-off - they admitted they broke their own rules in several way but basically said “we don’t care” and pulled the shutters down.
Not something I’d thought about before, but if you don’t have a spare car kicking about then a write off through an accident or theft leaves you pretty stuffed. Daughter was very lucky that the dealer we ordered her new car from let her have a service loaner until it arrived.
Like proper agreed value and legal cover, courtesy cars are an option when you choose the policy.The well regarded insurer of daughter’s car did her over when she had a non-fault write-off - they admitted they broke their own rules in several way but basically said “we don’t care” and pulled the shutters down.
Not something I’d thought about before, but if you don’t have a spare car kicking about then a write off through an accident or theft leaves you pretty stuffed. Daughter was very lucky that the dealer we ordered her new car from let her have a service loaner until it arrived.
What exactly do people expect to happen if their car isn't driveable and they haven't ticked the courtesy car option? If you haven't thought about what happens if your don't have a car and have still declined the courtesy car option I'm not sure what to say.
The cheapest cover doesn't include car hire, guaranteed NCB, legal cover, hotel costs and other features. There's a surprise.
Unreal said:
Like proper agreed value and legal cover, courtesy cars are an option when you choose the policy.
What exactly do people expect to happen if their car isn't driveable and they haven't ticked the courtesy car option? If you haven't thought about what happens if your don't have a car and have still declined the courtesy car option I'm not sure what to say.
The cheapest cover doesn't include car hire, guaranteed NCB, legal cover, hotel costs and other features. There's a surprise.
What exactly do people expect to happen if their car isn't driveable and they haven't ticked the courtesy car option? If you haven't thought about what happens if your don't have a car and have still declined the courtesy car option I'm not sure what to say.
The cheapest cover doesn't include car hire, guaranteed NCB, legal cover, hotel costs and other features. There's a surprise.
Wow - you’re defending insurance companies yet repeatedly post nonsense. Seems there’s a few insurance company fan bois on these threads.
Sheepshanks said:
Unreal said:
Like proper agreed value and legal cover, courtesy cars are an option when you choose the policy.
What exactly do people expect to happen if their car isn't driveable and they haven't ticked the courtesy car option? If you haven't thought about what happens if your don't have a car and have still declined the courtesy car option I'm not sure what to say.
The cheapest cover doesn't include car hire, guaranteed NCB, legal cover, hotel costs and other features. There's a surprise.
What exactly do people expect to happen if their car isn't driveable and they haven't ticked the courtesy car option? If you haven't thought about what happens if your don't have a car and have still declined the courtesy car option I'm not sure what to say.
The cheapest cover doesn't include car hire, guaranteed NCB, legal cover, hotel costs and other features. There's a surprise.
Wow - you’re defending insurance companies yet repeatedly post nonsense. Seems there’s a few insurance company fan bois on these threads.
Unreal said:
Which bits are nonsense?
Pretty well all of it.Most people would have courtesy car cover but it gets taken back pretty well straight away once the insurer decides to pay out. So you have no cover for the period it takes to find, buy and take delivery of a replacement car.
Insurers just abandon you.
hungry_hog said:
Thanks for your replies guys the VAG link makes sense
I was looking at possibly getting an RS6 next but stories like this put me off
I have a W205 C63 and it barely gets a look which is great..I think I will go E63 next, I don't fancy being followed by a bunch of roadmen or having to employ Navy Seals to guard it
It depends where you live but the very large majority of Audi RS owners will never have an issue, there's a reason why they're so popular. You're far more likely to have a Range Rover stolen than any Audi. Same with a Fiesta, Focus, Golf etc. I was looking at possibly getting an RS6 next but stories like this put me off
I have a W205 C63 and it barely gets a look which is great..I think I will go E63 next, I don't fancy being followed by a bunch of roadmen or having to employ Navy Seals to guard it
tril said:
hungry_hog said:
Thanks for your replies guys the VAG link makes sense
I was looking at possibly getting an RS6 next but stories like this put me off
I have a W205 C63 and it barely gets a look which is great..I think I will go E63 next, I don't fancy being followed by a bunch of roadmen or having to employ Navy Seals to guard it
It depends where you live but the very large majority of Audi RS owners will never have an issue, there's a reason why they're so popular. You're far more likely to have a Range Rover stolen than any Audi. Same with a Fiesta, Focus, Golf etc. I was looking at possibly getting an RS6 next but stories like this put me off
I have a W205 C63 and it barely gets a look which is great..I think I will go E63 next, I don't fancy being followed by a bunch of roadmen or having to employ Navy Seals to guard it
Ranger Rover 2nd, and Ford Focus was 3rd.
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