Sky f1

Author
Discussion

Haves1979

Original Poster:

489 posts

230 months

Wednesday 2nd April 2014
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For info, for those that didn't know sky f1 is now part of the sports package for new customers. This means a charge of £22 per month, then if you want to watch it in hd it's an additional £5.25.

Also for those that have sky f1 via their old hd pack, if you make ANY change to your subscription, you will be reverted to a basic hd pack that EXCLUDES sky f1. By all accounts it's impossible to change back, even if you did not agree to this change...

There is a thread running over on the sky forum about these issues...

http://helpforum.sky.com/t5/Sky-Programming-Channe...

anonymous-user

60 months

Wednesday 2nd April 2014
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Forgive me, but aren't you about a year late with this?

Haves1979

Original Poster:

489 posts

230 months

Wednesday 2nd April 2014
quotequote all
Must have passed me by and according to sky it was a recent change..

550M

1,106 posts

221 months

Wednesday 2nd April 2014
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REALIST123 said:
Forgive me, but aren't you about a year late with this?
Only for those glued to the interweb. News to me. Can't say its worth it at the moment.

Eric Mc

122,687 posts

271 months

Wednesday 2nd April 2014
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It's been discussed a number of times here on PH. We even have a poster here who works for Sky and was able to go into details as to what changes lose you F1 and what changes don't (it's all very complicated).

Edition87

584 posts

145 months

Wednesday 2nd April 2014
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If you have the old style HD pack (legacy HD/£10.25pm) you will NOT lose the F1 channel if you remove the sports pack, providing you dont change the HD content to the new Entertainment extra+ (Which would save you £5.25pm/But lose the F1 content)

Ent extra £27
HD pack/F1 £10.25
Sports/F1 £22

By removing sports you will still have the HD pack at £10.25 which includes the F1 channel as a bonus

Removing the Sports content would leave you with a £37.25 bill
To save further money you could switch to the entertainment extra+ (Still giving HD content on the entertainment extra channels) which is £32pm so a £5.25pm saving but the catch here is you WILL lose the F1 content.

Any customer who has had the £10.25 legacy HD pack from when it was available will continue to get the F1 channel included with the HD pack as a bonus channel.
  • I work for Sky

Haves1979

Original Poster:

489 posts

230 months

Wednesday 2nd April 2014
quotequote all
Edition87 said:
providing you dont change the HD content to the new Entertainment extra+ (Which would save you £5.25pm/But lose the F1 content)
This is what I was upsold last week (whilst upgrading to multi room) without being told it would affect/replace my current hd package etc. Now apparently unable to swap back, so now have to purchase sky sports and sports hd if I want to continue having sky f1 in hd.

Eric Mc

122,687 posts

271 months

Wednesday 2nd April 2014
quotequote all
Too complicated for mere mortals to properly assess - and not adequately explained by Sky staff.

It's similar to what bankers used to do - convince a customer that they should buy a product without properly informing them of a downside.

It's just another form of mis-selling.

eybic

9,212 posts

180 months

Wednesday 2nd April 2014
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Haves1979 said:
This is what I was upsold last week (whilst upgrading to multi room) without being told it would affect/replace my current hd package etc. Now apparently unable to swap back, so now have to purchase sky sports and sports hd if I want to continue having sky f1 in hd.
I'd be talking to the most senior person at Sky about that, surely they should have told you that you would lose stuff by changing your package???????

Haves1979

Original Poster:

489 posts

230 months

Wednesday 2nd April 2014
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I guess I can't go into too much detail as I don't want to get the thread closed, but yep I'm not best amused!

I have raised a compliant and am expecting a call from a manager tonight. I've also contacted the ombudsman so will see how I get on. It seems I'm far from alone with this...

eliot

11,695 posts

260 months

Wednesday 2nd April 2014
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I'm on the legacy hd/f1 pack. I took movies for the last few months, but recently removed it - i check with the person and they said it would't affect my f1 , as long as i dont remove the [legacy] hd pack.
To be honest saving £5.50 by loosing f1 isnt a big deal for me and even less so this year.

andygo

6,909 posts

261 months

Wednesday 2nd April 2014
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I'm going to be moving house soon - I suppose as long as I don't change my package I will still be ok.

scubadude

2,618 posts

203 months

Friday 4th April 2014
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eliot said:
I'm on the legacy hd/f1 pack. I took movies for the last few months, but recently removed it - i check with the person and they said it would't affect my f1 , as long as i dont remove the [legacy] hd pack.
To be honest saving £5.50 by loosing f1 isnt a big deal for me and even less so this year.
That's interesting as its the exact opposite to what Sky told me on the phone... I asked about adding movies and prefaced it with "don't f*ck up my F1" and they advised to make NO changes at all. I thought this was moronic as they just walked away from more money that nothing surprises me about media companies :-)

I think sky are missing out on alot of money by not offering more varied and cheaper packages for premier channels, I assumed only pubs where mug enough to buy the sports pack :-)

Dubster72

3 posts

126 months

Friday 4th April 2014
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scubadude said:
That's interesting as its the exact opposite to what Sky told me on the phone... I asked about adding movies and prefaced it with "don't f*ck up my F1" and they advised to make NO changes at all. I thought this was moronic as they just walked away from more money that nothing surprises me about media companies :-)

I think sky are missing out on alot of money by not offering more varied and cheaper packages for premier channels, I assumed only pubs where mug enough to buy the sports pack :-)
A pay per race system like they have on sky movies for those with no interest in any other sports.

eliot

11,695 posts

260 months

Friday 4th April 2014
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Just realised my changes dont take effect until 21 april, so it could go wrong then!
but from what i have read it would
seem that im ok.

wackydo

137 posts

266 months

Saturday 5th April 2014
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sky sports day pass is irritatingly not long enough to cover the qualifying and the race. Just looking into to this for use with a Now tv box.

This weekend the quali program starts at 4pm today and the Race program starts at 4pm tomorrow so 24hours not enough to cover both, and it doesn't make sense to buy two days passes for one race weekend.

Any thoughts?



James_N

3,047 posts

240 months

Saturday 5th April 2014
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wackydo said:
Any thoughts?
Find a good quality stream online and save yourself the money and hassle. If Sky weren't such robbing bds, I'd be happy to pay, but sod 'em!

EvoSlayer

1,952 posts

191 months

Sunday 6th April 2014
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James_N said:
wackydo said:
Any thoughts?
Find a good quality stream online and save yourself the money and hassle. If Sky weren't such robbing bds, I'd be happy to pay, but sod 'em!
Or Skybox/Dreambox