Discussion
Anyone else had this?
Apparently the DVLA have been inundated with drivers phoning up as on the 24th of march their Digi-Tacho cards have been declared invalid by the tachographs in the trucks.
When I phoned the DVLA, they reckoned that a software update for the tacho machines fitted in new vehicles had caused the issue.
Anyone else had this? 5 drivers on my shift (of 12 drivers) have had their cards refused. The tacho screen shows up CARD INVALID 48. If you press ok, it shows that there is a card in the machine but will flash up DRIVING WITHOUT CARD as soon as you move. After 2 hours or so of driving it will spit the card back out at you and will show SECURITY BREACH 47.
I have phoned the DVLA, told them the card number, been given a reference number and told to send the card off with the usual tacho renewal/application form but I will get a replacement card free of charge (rather than pay the £19 that they normally charge for a damaged card).
Apparently the DVLA have been inundated with drivers phoning up as on the 24th of march their Digi-Tacho cards have been declared invalid by the tachographs in the trucks.
When I phoned the DVLA, they reckoned that a software update for the tacho machines fitted in new vehicles had caused the issue.
Anyone else had this? 5 drivers on my shift (of 12 drivers) have had their cards refused. The tacho screen shows up CARD INVALID 48. If you press ok, it shows that there is a card in the machine but will flash up DRIVING WITHOUT CARD as soon as you move. After 2 hours or so of driving it will spit the card back out at you and will show SECURITY BREACH 47.
I have phoned the DVLA, told them the card number, been given a reference number and told to send the card off with the usual tacho renewal/application form but I will get a replacement card free of charge (rather than pay the £19 that they normally charge for a damaged card).
Quite a few are faulty apparently.
CM said:
Taken from Commercial Motor
Up to 175,000 digital tachograph cards issued to commercial vehicle drivers during an 18-month period are at risk of malfunction, the Driver and Vehicle Licensing Agency (DVLA) has confirmed.
The DVLA says the faulty cards - which when inserted display on the vehicle unit a series of error codes - were issued between 24 March 2007 and 31 August 2008. Cards issued outside of these dates are not affected.
A DVLA statement says: "We are urgently investigating the problem and will be contacting those drivers affected. In the meantime, drivers with a malfunctioning card can continue to drive until they are issued a replacement card.
“We have agreed with the Vehicle and Operator Services Agency (VOSA) that no action will be taken against drivers with one of these malfunctioning cards.”
Training company and digital tachograph maker Novadata has confirmed several drivers have reported seeing "error code 48"; "card error"; "card not valid" and "card expired" messages displayed when inserting what should be valid cards.
Novadata advises drivers to check the card in another vehicle or download device to ascertain if it is faulty and if so to contact the DVLA within seven days. Returned cards should be marked "code 48" on the envelope to enable quick processing, with replacement cards issued in 5-7 days.
Although the reason for the cards malfunctioning is not yet known, one driver, who preferred not to be named, contacted CM to say he'd spoken to drivers from many of the major truck operators who had been affected by the problem.
You can apply for a replacement at the DfT site.
Have you got a faulty card? email chirs.druce@roadtransport.com
Up to 175,000 digital tachograph cards issued to commercial vehicle drivers during an 18-month period are at risk of malfunction, the Driver and Vehicle Licensing Agency (DVLA) has confirmed.
The DVLA says the faulty cards - which when inserted display on the vehicle unit a series of error codes - were issued between 24 March 2007 and 31 August 2008. Cards issued outside of these dates are not affected.
A DVLA statement says: "We are urgently investigating the problem and will be contacting those drivers affected. In the meantime, drivers with a malfunctioning card can continue to drive until they are issued a replacement card.
“We have agreed with the Vehicle and Operator Services Agency (VOSA) that no action will be taken against drivers with one of these malfunctioning cards.”
Training company and digital tachograph maker Novadata has confirmed several drivers have reported seeing "error code 48"; "card error"; "card not valid" and "card expired" messages displayed when inserting what should be valid cards.
Novadata advises drivers to check the card in another vehicle or download device to ascertain if it is faulty and if so to contact the DVLA within seven days. Returned cards should be marked "code 48" on the envelope to enable quick processing, with replacement cards issued in 5-7 days.
Although the reason for the cards malfunctioning is not yet known, one driver, who preferred not to be named, contacted CM to say he'd spoken to drivers from many of the major truck operators who had been affected by the problem.
You can apply for a replacement at the DfT site.
Have you got a faulty card? email chirs.druce@roadtransport.com
GC8 said:
32 manual records then? IIRC the company is allowed a small number of generic company tacho cards, but what do they expect everyone else to do?
Vosa have relaxed the 15 day rule for manual tacho entries for the code 48 issue.No generic tacho cards at our company. Just lots of photocopies of printouts.
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