Faulty Battery -

Author
Discussion

Oliver Hardy

Original Poster:

2,998 posts

81 months

Friday 8th November
quotequote all
I replaced a battery in Dec 2022 with one I bought on Ebay with a five year warranty. Recently I found my car failing to start because of low battery and I assumed it was the alternator, so booked it into a garage, the mechanic diagnosed a faulty battery. So I got in touch with the seller of the battery who asked for photos.

I got this reply

The transit plugs have not been removed from the unit as shown in the image my colleague attached.
Please remove this and all being well, your battery should work.
Please note; transit plugs not being removed does void manufacturers warranty.
Kindest Regards
No1Batteries Team
Stay Safe Stay Healthy!!!

Here is the photo I sent them





I removed the caps as soon as i got the battery, but wonder if anyone can see it from their point of view?

Not sure if I should have posted this in law


RacingStripes

413 posts

37 months

Friday 8th November
quotequote all
Big label on top saying remove the transit plugs.
In your photo you can clearly see the red transit plug still stuck in the side....

Oliver Hardy

Original Poster:

2,998 posts

81 months

Friday 8th November
quotequote all
RacingStripes said:
Big label on top saying remove the transit plugs.
In your photo you can clearly see the red transit plug still stuck in the side....
OK, where?

Niglebick

51 posts

72 months

Friday 8th November
quotequote all
Are you serious?
That big red plug sticking out the side of the battery!

Rockets7

422 posts

137 months

Friday 8th November
quotequote all
Oliver Hardy said:
OK, where?
6 o’clock on your picture.

E-bmw

9,971 posts

159 months

Friday 8th November
quotequote all
Niglebick said:
Are you serious?
That big red plug sticking out the side of the battery!
Its isn't really big but it can definitely be seen bottom of pic.

The label telling the OP to remove them does have an arrow to both ends of the battery & obviously he missed that one.

Slam dunk unfortunately OP.

As said above, even if it had a 5 year warranty, I wouldn't use a name I had never heard of & that is a new one for me.

M11rph

706 posts

28 months

Friday 8th November
quotequote all
This is the transit plug.