Towbar electrics and stop-start..?

Towbar electrics and stop-start..?

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dontlookdown

Original Poster:

1,965 posts

100 months

Sunday 28th April
quotequote all
Family member has just got a new (ie used) car fitted with a towbar and 7 pin electrics.

On the journey back from dealership she noticed that the stop start doesn't work. Can't remember if it did on test drive or not.

I popped round yesterday to have a look. No warning lights or anything but it's true, the stop start does not work. In the cars settings it just says 'system not available'. Car is otherwise in fine fettle, 9yrs old but FSH, one owner, fat sheaf of bills (inc one for fitting the towbar, it's a Witter if that makes any difference).

The last time I towed anything was about 25yrs ago so I have no idea about modern systems, but a quick google suggests towbar electrics can suspend stop start - is that true? Even when there is nothing being towed? And if so, how much of a big deal is it get the towbar and electrics removed and the stop-start working again?

She doesn't need the towbar, and even asked the dealer to remove it. But they 'forgot', which suggest they might know more about the associated hassle than she/we do;)

On the one hand it seems stop/start is not an MOT fail so it doesn't matter that much. But IME it makes quite a bit of difference to mpg in town driving so is worth her putting a bit of effort into getting it up and running again.

595Heaven

2,598 posts

85 months

Sunday 28th April
quotequote all
A lot of cars disable stop start whilst towing so as to keep engine ad transmission cooled.

There are other reasons that stop start system as well, so it might not be down to the towbar electrics. If you indicate, does the trailer tell tale lamp flash? If it does, I’d say there is something odd about the electrics as the car is acting like a trailer is connected to the electrics.

If not, I’d say it is not linked to the towbar.

What car is it?


dontlookdown

Original Poster:

1,965 posts

100 months

Sunday 28th April
quotequote all
595Heaven said:
A lot of cars disable stop start whilst towing so as to keep engine ad transmission cooled.

There are other reasons that stop start system as well, so it might not be down to the towbar electrics. If you indicate, does the trailer tell tale lamp flash? If it does, I’d say there is something odd about the electrics as the car is acting like a trailer is connected to the electrics.

If not, I’d say it is not linked to the towbar.

What car is it?
Good q about the telltale, I didn't think to look for one. I will ask her.

There are no signs of a failing battery or anything else that might interfere with the stop start. And no warning light either. That and the fact that it just says 'system not available' made me think it might have been disabled rather than have a fault specifically.

Car is a Mazda 3, petrol. It's exactly like one I used to have, we are becoming a Mazda family. Must be getting old;)

595Heaven

2,598 posts

85 months

Sunday 28th April
quotequote all
Thanks - Have a read of this - shows when stop start will and won't operate. Might give you a clue as to what is going on

https://owners-manual.mazda.com/gen/en/mazda3/mazd...

CharlesElliott

2,050 posts

289 months

Sunday 28th April
quotequote all
In my recent tow cars (slightly different, Porsche Macan), the stop start would be disabled when there was something plugged into the towing electrics, but would work normally when it wasn't towing anything.

fridaypassion

9,381 posts

235 months

Monday 29th April
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Sounds like a godsend! Maybe the previous owner had it disabled if the system is not working without anything actually connected? It's something I keep meaning to get done on my van as it's dangerous at junctions. It's also active when the trailer is on but I normally switch it off manually each journey.

dontlookdown

Original Poster:

1,965 posts

100 months

Monday 29th April
quotequote all
She says she wants to try and get it fixed as she does quite a lot of city driving where stop start does help the mpg.

I think it will.prob have to go back to the dealer she bought it from though, to go on the Mazda computer, which is a bit of a schlep so she may end up not bothering;)

fridaypassion

9,381 posts

235 months

Monday 29th April
quotequote all
All the savings will be wiped out by the inevitable early starter motor replacement!

Maxdecel

1,522 posts

40 months

Monday 29th April
quotequote all
fridaypassion said:
All the savings will be wiped out by the inevitable early starter motor replacement!
i stop doesn't use the starter motor.

Zarco

18,491 posts

216 months

Monday 29th April
quotequote all
Is it possible its not working simply as the car has not been driven much recently?

S/S on my car doesn't work if the battery does not have enough charge. It didn't work for a while when I first bought it and I was doing lots of short journeys - presumably as the car had been sat at the dealership for a while. It will display the same 'not available' message.

dontlookdown

Original Poster:

1,965 posts

100 months

Monday 29th April
quotequote all
Zarco said:
Is it possible its not working simply as the car has not been driven much recently?

S/S on my car doesn't work if the battery does not have enough charge. It didn't work for a while when I first bought it and I was doing lots of short journeys - presumably as the car had been sat at the dealership for a while. It will display the same 'not available' message.
Yes, my old one used to do the same if it had been sat for a while. But she did 50 miles at motorway speeds on the way home, before hitting the mean streets. I would have thought battery would have been boosted enough by then, but it's possible I guess.

donkmeister

9,239 posts

107 months

Monday 29th April
quotequote all
fridaypassion said:
Maybe the previous owner had it disabled if the system is not working without anything actually connected?
That is my thinking too. A lot of people have it disabled quite deliberately.

OP, what's the car? Some cars can be coded for this sort of thing with cheap hardware and software via the EOBD port.

dontlookdown

Original Poster:

1,965 posts

100 months

Monday 6th May
quotequote all
Update for anyone who hasn't been able to sleep for wondering how this turned out.

Spoke to sis today, stop start randomly started working half way home from a BH trip to the seaside.

So I guess maybe the battery was a bit flat. Towbar a red herring of my own makinf. Three weeks regular driving is quite a lot to wake it up though!

If it happens again that will be a clear signal for a new battery I reckon.

Zarco

18,491 posts

216 months

Monday 6th May
quotequote all
Told you thumbup

dontlookdown

Original Poster:

1,965 posts

100 months

Monday 6th May
quotequote all
Zarco said:
Told you thumbup
Guilty as (re) charged;)

MXRod

2,800 posts

154 months

Monday 6th May
quotequote all
Interesting , we had too change our Tiguan to a ulez compliant car ,and we plumped for a Skoda Karoq , we had a towbar fitted ,and the stopstart could not be disabled "affects the emissions sir" ,so we just disable it with the control button , if the system was left to its own devices there is a delay then a thump when pulling away towing the caravan .