Booking a doctors appointment

Booking a doctors appointment

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bertelli_1

Original Poster:

2,280 posts

217 months

Tuesday 1st December 2009
quotequote all
My 3yr old son has been a bit poorly all weekend, the missus took yesterday off, he's been coughing lots, has a mild temperature, hardly eating & is being sick a lot (in my bed too....grrr). I've taken today off & have just phoned to docs as I want to get him checked out.

Started calling at 8:55. I got through a couple of times but it just rang & rang. Finally got to speak to someone at 9:17 and guess what? They have NO appointments left for today!! What a bunch of effing gypsies. I'm now going to have to go to the drop in centre at the hospital & waste hours of my life sitting on a piss stained plastic chair staring at a fat receptionist.

julian64

14,317 posts

261 months

Tuesday 1st December 2009
quotequote all
bertelli_1 said:
My 3yr old son has been a bit poorly all weekend, the missus took yesterday off, he's been coughing lots, has a mild temperature, hardly eating & is being sick a lot (in my bed too....grrr). I've taken today off & have just phoned to docs as I want to get him checked out.

Started calling at 8:55. I got through a couple of times but it just rang & rang. Finally got to speak to someone at 9:17 and guess what? They have NO appointments left for today!! What a bunch of effing gypsies. I'm now going to have to go to the drop in centre at the hospital & waste hours of my life sitting on a piss stained plastic chair staring at a fat receptionist.
I blame the government

bazking69

8,620 posts

197 months

Tuesday 1st December 2009
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Does your practice not run an emergency surgery first thing? Mine does so you just turn up between 8 and 9 any morning and wait for the next available doctor. You are usually in and out within half an hour at worst.

the_lone_wolf

2,622 posts

193 months

Tuesday 1st December 2009
quotequote all
bertelli_1 said:
My 3yr old son has been a bit poorly all weekend, the missus took yesterday off, he's been coughing lots, has a mild temperature, hardly eating & is being sick a lot (in my bed too....grrr). I've taken today off & have just phoned to docs as I want to get him checked out.

Started calling at 8:55. I got through a couple of times but it just rang & rang. Finally got to speak to someone at 9:17 and guess what? They have NO appointments left for today!! What a bunch of effing gypsies. I'm now going to have to go to the drop in centre at the hospital & waste hours of my life sitting on a piss stained plastic chair staring at a fat receptionist.
Yes but think of it this way...

If they don't allow you to book appointments before the day you never have to wait longer than ~12hrs to see a GP

Hence, shorter waiting lists and Winky can say with that smug pride that only politicians can muster; "We have made an NHS were nobody waits more than a day to see their doctor" - Conveniently forgetting that people like you can't get an appointment, let alone wait for it...

Disco_Dale

1,893 posts

217 months

Tuesday 1st December 2009
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Why did you wait until 8.55 before phoning? By definition these things are first come first served, so you need to get in there before the hoardes of hypochondriac pensioners.

You stated you've taken the day off so whats the problem with waiting down the drop in centre? (wait is usually 1hr tops in my experience)



ali_kat

32,033 posts

228 months

Tuesday 1st December 2009
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Call back, exaggerate your sons symptoms slightly, they should give you a call back from a Dr who will then give you an appointment.

davidjpowell

18,139 posts

191 months

Tuesday 1st December 2009
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rang our local doctors last week at about 1.30 to book our 4 year old in.. Was very surprised when they said 2.30 ok!

john_p

7,073 posts

257 months

Tuesday 1st December 2009
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Did you specifically ask for an URGENT appointment at the GP?

jesusbuiltmycar

4,673 posts

261 months

Tuesday 1st December 2009
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Booked a Doctors appointment last week (2 days in advance). Took the time off work and turned up at the booked time only to be told by the receptionist that there was no record of my appointment. I asked her to recheck and the receptionist told me I must be mistaken! Eventually left in a very bad mood. furious

I wrote to the practice manager, and it turns out my appointment was on the system - the useless receptionist was simply illeterate!

I have now got a form to change to a different surgery.

Poledriver

28,805 posts

201 months

Tuesday 1st December 2009
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jesusbuiltmycar said:
the useless receptionist was simply illeterate!

.
whistle

Tiggsy

10,261 posts

259 months

Tuesday 1st December 2009
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We have a great thing in Reading, if your kid is ill out of hours you just call the local hospital who have a drop "GP staffed" type thing. You just call and let them know you are on route. Never had to wait more than 5 mins once i arrive (with 4 kids i've been sat there a few times at 10.30pm when they are not well)

NHS is great round here, had all 4 kids in the Royal Berks with a private ensuite room each time (TV, interenet, etc)

Must be lucky?

Scrumper

318 posts

189 months

Tuesday 1st December 2009
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Tiggsy said:
had all 4 kids in the Royal Berks

Must be lucky?
Won't be borrowing your lottery numbers smile

Hope they're OK now!

Edited by Scrumper on Tuesday 1st December 12:21

bertelli_1

Original Poster:

2,280 posts

217 months

Tuesday 1st December 2009
quotequote all
Well the drop in centre cheered me up, turned up, only waited half an hour, saw the doc, got a prescription, job done.

Flying Toilet

3,621 posts

218 months

Tuesday 1st December 2009
quotequote all
All of MK's non-private doctors surgeries are like this. The reason is that they can get people to use the drop in centre and look good in goverment statistics...oh and charge for parking.

bertelli_1

Original Poster:

2,280 posts

217 months

Tuesday 1st December 2009
quotequote all
Flying Toilet said:
oh and charge for parking.
The meter was broken. hahahahahahahahahahahahahahahaha!

JCB123

2,265 posts

203 months

Tuesday 1st December 2009
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The OH has this problem all the time - been a women she seems to feel it necersary to go to the doctors at least once a week, for nothing.

She rings for an appointment at 8.00, can't get through and when she does, no appointments. And you can't book for another day?

You can't just turn up and wait either?! What and when did this all go wrong?

And to top it off, when you do eventually manage to get an appointment by asking for one in a Polish accent, you get there to find that all the appointments that had been taken up previously, are taken up by old people who are just lonely and old!

There is nothing wrong with them that can be fixed. They're just old and they are of course going to be ill!

They should have separate old peoples doctors, where they adminster a chat and some tea and digestives!

Poledriver

28,805 posts

201 months

Tuesday 1st December 2009
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My local surgery, 4 doors away from my house, has a system whereby you ring in at 8:30 to book an appointment. I normally leave for work at 7:55 but, needing an appointment, I waited till 8:30 and rang them. They said that they could give me an appointment that day for 3:15, I told them not to bother and went to work...LATE!
Next day I went to work and rang them at 8:30. They gave me an appointment for 8:50 furious
They will not give an appointment for next day but you can book a week in advance! Next time I'll ask mystic Meg when I'm due to be ill! rolleyes

Vipers

33,117 posts

235 months

Tuesday 1st December 2009
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What gets me, is our practice has about 6 doctors in it, when you turn up for your appointment, there are at most 3 or 4 other patients waiting, so why cant others get an appointment, they cant be that busy.

In my youth, the local doctor, had a waiting room about maybe 6 x 6 metres, you sat down, as the first one went in to see the doctor, you all moved up a seat, no booking, no probs, just got in the queu and waited.

Mind then, doctors had less papeerwork to do, just fill in the patients details in PEN, not computers etc.


smile

HereBeMonsters

14,180 posts

189 months

Tuesday 1st December 2009
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My local surgery only lets you book appointments 48hrs in advance. Means there is always an appointment available.

Vipers

33,117 posts

235 months

Tuesday 1st December 2009
quotequote all
HereBeMonsters said:
My local surgery only lets you book appointments 48hrs in advance. Means there is always an appointment available.
How do you know you will be ill in 48 hours ahead?


smile