Stopping carer NHS paid by social services, from attending
Discussion
Hi
Just wondered if anyone knew the correct procedure for stopping a carer from coming round, they're NHS paid for by social services.
We had problems with a carer from the same agency, all it took was a phonecall to the agency to stop that one from coming back. That was about a year and a half ago.
We've now had multiple problems with another carer from same agency who are now saying they need to get it in writing from social services to make the change? No mattter how many times I complain to social services about this carer the problem carer is still on the roster to attend (next week is 5 days out of 7).
Does anyone know what the correct procedure is (to stop an unwanted / problem carer from attending) and whether this has changed in the past 2 years? Alternatively, do I have any 'right' to just say no to the carer at the door and not let her in? Do I have any 'rights' at all, if so, what are they?
I live at home with my parents 89 and 94, I'm (supposedly) the registered carer for mum according to social services.
As always, any advice / help always greatly appreciated.
OSF
Just wondered if anyone knew the correct procedure for stopping a carer from coming round, they're NHS paid for by social services.
We had problems with a carer from the same agency, all it took was a phonecall to the agency to stop that one from coming back. That was about a year and a half ago.
We've now had multiple problems with another carer from same agency who are now saying they need to get it in writing from social services to make the change? No mattter how many times I complain to social services about this carer the problem carer is still on the roster to attend (next week is 5 days out of 7).
Does anyone know what the correct procedure is (to stop an unwanted / problem carer from attending) and whether this has changed in the past 2 years? Alternatively, do I have any 'right' to just say no to the carer at the door and not let her in? Do I have any 'rights' at all, if so, what are they?
I live at home with my parents 89 and 94, I'm (supposedly) the registered carer for mum according to social services.
As always, any advice / help always greatly appreciated.
OSF
Gassing Station | Health Matters | Top of Page | What's New | My Stuff