Fitbit - Fail chip?

[anonymous-user]

[redacted]

[sutoka]

Mother had a Charge 3 that failed at 5 months she just uses it to count steps on her daily walk. Someone bought it for her off Argos, they got really arsey saying it wasn't broken and that it needed reset from the App. Followed by some dullard in the store accusing her of whacking it off something.

Being fairly tech minded I had a go and it was dead as the dodo, so I emailed FitBit who said they'd get back to me and arrange to have it sent away. Cue weeks of emails and all that nonsense and in the end they replaced it under warranty.

So it took all of a month to do what Apple would have sorted in 10 minutes, hence I prefer my Apple Watch.

[alabbasi]

I've been a fitbit user since 2014 and have gone through 3 of them so far. The first two were the basic types that sync with your phone but have no display other than basic led indicators and they pretty much failed within a couple of years. The most recent one which is an inspire HR seems to be holding up.

I suspect that at some point it will become obscelete and an update will make it unreliable. That's the thing with connected devices, they're not meant to last forever.

[Sheepshanks]

I was going to say the same as above - apart from anything else the battery is going to be struggling after 3 yrs.

Mine have all been Christmas presents - it’s a nice sort of value for such purposes rather than being bought something random for the sake of it.

[alabbasi]

anonymous said:

[redacted]

That's all BS marketing, mixed with BS politics as a result of BS lobbying.

Fitbit is a nice device, it's helped me become a lot healthier. But they're in the business of making money and I suspect that they're going to want me to upgrade to the latest tech so that they can collect more data about me to sell it someone else pretty soon.